Bibliometric analysis of the use of sentiment analysis in the context of service quality
The use of sentiment analysis has been increasing over time. Sentiment analysis was born in computer science, but researchers have begun to use this technique in different disciplines as it can be used in various fields. As competition increases, businesses have understood that they need to improve...
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Published in | Yalvaç Akademi Dergisi Vol. 8; no. 1; pp. 81 - 104 |
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Main Authors | , |
Format | Journal Article |
Language | Turkish |
Published |
20.03.2023
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Online Access | Get full text |
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