Perspective Paper - The Fallacy of Marketing to Millennials: Why Sri Lankan Marketers Should Discard Generational Labels

• Published in: Colombo business journal Vol. 10; no. 2; pp. 134 - 148
• Main Authors: Ikram, S. M. M., Tajbhoy, Murtaza A., Hassanally, Sarah, Perera, Surani
• Format: Journal Article
• Language: English
• Published: 31.12.2019
• ISSN: 1800-363X; 2579-2210
• DOI: 10.4038/cbj.v10i2.53

This article is a critique of the application of generational labels in marketing, beginning with a review of the concept of cohorts and generations from sociology, followed by an appraisal of contemporary scholarship and thought leadership critical of generational obsession. Using this as the foundation, the validity of applying generational labels, particularly the label of millennials, within the Sri Lankan context is questioned by illustrating how the reference points and shared experiences that define the social generations in the United States (US) are not relevant to the same birth cohorts in Sri Lanka. We recommend discarding these generational labels and propose two alternative ways forward. The marketing fraternity could initiate a broader conversation involving the academics in social sciences in defining social generations for Sri Lanka or move beyond vague terminology such as millennials and engage in robust segmentation and targeting.