Managing Language Use in the Workplace

The US workforce is increasingly linguistically and culturally complex. This paper examines the behavior of speaking languages other than English in the workplace, which sometimes results in conflict and litigation. In this paper, the authors examine this phenomenon from sociolinguistic (social rela...

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Bibliographic Details
Published inJournal of behavioral and applied management Vol. 4; no. 2
Main Authors Krahnke, Karl, Hoffman, Lynn, Krahnke, Keiko
Format Journal Article
LanguageEnglish
Published 14.11.2016
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Summary:The US workforce is increasingly linguistically and culturally complex. This paper examines the behavior of speaking languages other than English in the workplace, which sometimes results in conflict and litigation. In this paper, the authors examine this phenomenon from sociolinguistic (social relationships, code-switching, and subject matter proficiency) and legal perspectives. Suggestions to employers for effectively managing the multilingual workplace are also presented.
ISSN:1930-0158
1930-0158
DOI:10.21818/001c.1070