Effects of work-related factors on self-reported smoking among female workers in call centers: a cross-sectional study

• Published in: Annals of occupational and environmental medicine Vol. 31; no. 1; pp. 4 - 6
• Main Authors: Yang, Young Joon, Moon, Young Hoon, Do, Sang Yoon, Lee, Chul Gab, Song, Han Soo
• Format: Journal Article
• Language: English
• Published: Korea (South) BioMed Central Ltd 12.02.2019; XMLink, Co; BioMed Central; Korean Society of Occupational & Environmental Medicine
• Subjects: Aggression; Call centers; Communications workers; Cross-sectional studies; Emotions; Employment; Female employees; Females; Health aspects; Job stress; Labor; Occupational safety; Occupational stress; Psychological aspects; Public health; Questionnaires; Regression analysis; Sexual assault; Smoking; Stress (Psychology); Supervisors; Surveys; Violence; Wages and salaries; Women; Womens health; Work environment; Work hours; Workers; Working conditions; Working hours; Working women; Workplace violence; South Korea; Call centers; Occupational stress; Workplace violence; Smoking; women

This study conducted to investigate work-related factors in relation to smoking among women working in call centers in Gwangju, South Korea. From 56 call centers (7320 employees), we selected 10 and conducted a survey using a structured questionnaire by randomly selecting 10% of workers from each ce...