Older people's views of quality of care: a randomised controlled study of continuum of care
Aims and objectives To analyse frail older people's views of quality of care when receiving a comprehensive continuum of care intervention, compared with those of people receiving the usual care (control group). The intervention included early geriatric assessment, case management, interprofess...
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Published in | Journal of clinical nursing Vol. 22; no. 19-20; pp. 2934 - 2944 |
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Main Authors | , , , , , |
Format | Journal Article |
Language | English |
Published |
Oxford
Blackwell Publishing Ltd
01.10.2013
Blackwell Wiley Subscription Services, Inc |
Subjects | |
Online Access | Get full text |
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Summary: | Aims and objectives
To analyse frail older people's views of quality of care when receiving a comprehensive continuum of care intervention, compared with those of people receiving the usual care (control group). The intervention included early geriatric assessment, case management, interprofessional collaboration, support for relatives and organising of care‐planning meetings in older people's own homes.
Background
Prior studies indicate that tailored/individualised care planning conducted by a case manager/coordinator often led to greater satisfaction with care planning among older people. However, there is no obvious evidence of any effects of continuum of care interventions on older people's views of quality of care.
Design
Randomised controlled study.
Methods
Items based on a validated questionnaire were used in face‐to‐face interviews to assess older people's views of quality of care at three, six and 12 months after baseline.
Results
Older people receiving a comprehensive continuum of care intervention perceived higher quality of care on items about care planning (p ≤ 0·005), compared with those receiving the usual care. In addition, they had increased knowledge of whom to contact about care/service, after three and 12 months (p < 0·03).
Conclusions
The study gives evidence of the advantages of a combination of components such as organising care‐planning meetings in older people's own homes, case management and interprofessional teamwork.
Relevance to clinical practice
The results have implications for policymakers, managers and professionals in the area of health and social care for older people to meet individual needs of frail older people. |
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Bibliography: | istex:66FC1A52BB83B53320503A833F55F44677263F49 ark:/67375/WNG-TGP928KX-1 ArticleID:JOCN12276 ObjectType-Article-2 SourceType-Scholarly Journals-1 ObjectType-News-1 ObjectType-Feature-3 content type line 23 ObjectType-Evidence Based Healthcare-3 ObjectType-Feature-1 |
ISSN: | 0962-1067 1365-2702 1365-2702 |
DOI: | 10.1111/jocn.12276 |