Telehealth challenges during COVID-19 as reported by primary healthcare physicians in Quebec and Massachusetts

• Published in: BMC family practice Vol. 22; no. 1; pp. 192 - 13
• Main Authors: Breton, Mylaine, Sullivan, Erin E., Deville-Stoetzel, Nadia, McKinstry, Danielle, DePuccio, Matthew, Sriharan, Abi, Deslauriers, Véronique, Dong, Anson, McAlearney, Ann Scheck
• Format: Journal Article
• Language: English
• Published: England BioMed Central Ltd 26.09.2021; BioMed Central; BMC
• Subjects: Access to information; Beliefs, opinions and attitudes; Canada; Collaboration; Control; Coronaviruses; COVID-19; E-health; Epidemics; Family physicians; Health care industry; Health services; Humans; Interviews; Low income groups; Massachusetts; Pandemics; Perceptions; Physicians; Physicians, Primary Care; Practice; Primary Health Care; Primary healthcare; Quebec; Safety and security measures; SARS-CoV-2; Severe acute respiratory syndrome coronavirus 2; Technology application; Telehealth; Telemedicine; Canada; Quebec; Massachusetts; United States > US; Quebec Canada; COVID-19; Telehealth; Primary healthcare; Family physicians

The COVID-19 pandemic has driven primary healthcare (PHC) providers to use telehealth as an alternative to traditional face-to-face consultations. Providing telehealth that meets the needs of patients in a pandemic has presented many challenges for PHC providers. The aim of this study was to describ...