Creating a Motivated Workforce: How Organizations Can Enhance and Develop Public Service Motivation (PSM)

• Published in: Public personnel management Vol. 40; no. 3; pp. 215 - 238
• Main Author: Jacobson, Willow S.
• Format: Journal Article
• Language: English
• Published: Los Angeles, CA SAGE Publications 22.09.2011; IPMA; Sage Publications, Inc; SAGE PUBLICATIONS, INC
• Subjects: Altruism; Arbeitsuche; Behavior; Compensation (Remuneration); Emotional Response; Employee motivation; Employees; Employment; Evaluation; Factor Analysis; Federal employees; Focus Groups; Government (Administrative Body); Government employees; Human Capital; Human resource management; Human resources; Job performance; Leadership Styles; Literature Reviews; Managers; Middle Management; Mitarbeiterbindung; Motivation; Nonprofit organizations; Organization development; Pragmatics; Private Sector; Psychological Patterns; Public sector; Public Service; Qualitative research; Research Methodology; Semiotics; Socialization; Statistical Data; Studies; USA; Workforce planning; Öffentlicher Dienst; United States; United States > US

The impact of organizational action on the enhancement and development of public service motivation (PSM) was explored through interviews with mid-level managers at two federal agencies. Participants expressed substantial individual variation in their initial reasons for pursuing government employme...