Performance Management and Appraisal in Human Service Organizations: Management and Staff Perspectives

• Published in: Public personnel management Vol. 40; no. 3; pp. 251 - 264
• Main Authors: Selden, Sally, Sowa, Jessica E.
• Format: Journal Article
• Language: English
• Published: Los Angeles, CA SAGE Publications 22.09.2011; IPMA; Sage Publications, Inc; SAGE PUBLICATIONS, INC
• Subjects: Company business management; Computer programs; Dienstleistungssektor; Employee performance; Employees; Feedback; Human resource departments; Human resource management; Human resource management software; Human Resources; Human resources management software; Human Services; Job Performance; Management by objectives; Management Systems; Nonprofit organizations; Nonprofit-Organisation; Perceptions; Performance appraisal; Performance management; Personalmanagement; Personnel Evaluation; Private Sector; Public Administration; Resistance (Psychology); Social service; Social services; Studies; USA; United States > US

To demonstrate their effectiveness, nonprofit organizations, like public and private sector organizations, are facing increasing pressure to demonstrate how well they perform and their plans for future improvement. An essential part of this process of measuring and fostering effectiveness is managin...