Nonnaïveté among Amazon Mechanical Turk workers: Consequences and solutions for behavioral researchers

Crowdsourcing services—particularly Amazon Mechanical Turk—have made it easy for behavioral scientists to recruit research participants. However, researchers have overlooked crucial differences between crowdsourcing and traditional recruitment methods that provide unique opportunities and challenges...

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Published inBehavior research methods Vol. 46; no. 1; pp. 112 - 130
Main Authors Chandler, Jesse, Mueller, Pam, Paolacci, Gabriele
Format Journal Article
LanguageEnglish
Published Boston Springer US 01.03.2014
Springer Nature B.V
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Abstract Crowdsourcing services—particularly Amazon Mechanical Turk—have made it easy for behavioral scientists to recruit research participants. However, researchers have overlooked crucial differences between crowdsourcing and traditional recruitment methods that provide unique opportunities and challenges. We show that crowdsourced workers are likely to participate across multiple related experiments and that researchers are overzealous in the exclusion of research participants. We describe how both of these problems can be avoided using advanced interface features that also allow prescreening and longitudinal data collection. Using these techniques can minimize the effects of previously ignored drawbacks and expand the scope of crowdsourcing as a tool for psychological research.
AbstractList Crowdsourcing services-particularly Amazon Mechanical Turk-have made it easy for behavioral scientists to recruit research participants. However, researchers have overlooked crucial differences between crowdsourcing and traditional recruitment methods that provide unique opportunities and challenges. We show that crowdsourced workers are likely to participate across multiple related experiments and that researchers are overzealous in the exclusion of research participants. We describe how both of these problems can be avoided using advanced interface features that also allow prescreening and longitudinal data collection. Using these techniques can minimize the effects of previously ignored drawbacks and expand the scope of crowdsourcing as a tool for psychological research.
Crowdsourcing services--particularly Amazon Mechanical Turk--have made it easy for behavioral scientists to recruit research participants. However, researchers have overlooked crucial differences between crowdsourcing and traditional recruitment methods that provide unique opportunities and challenges. We show that crowdsourced workers are likely to participate across multiple related experiments and that researchers are overzealous in the exclusion of research participants. We describe how both of these problems can be avoided using advanced interface features that also allow prescreening and longitudinal data collection. Using these techniques can minimize the effects of previously ignored drawbacks and expand the scope of crowdsourcing as a tool for psychological research.Crowdsourcing services--particularly Amazon Mechanical Turk--have made it easy for behavioral scientists to recruit research participants. However, researchers have overlooked crucial differences between crowdsourcing and traditional recruitment methods that provide unique opportunities and challenges. We show that crowdsourced workers are likely to participate across multiple related experiments and that researchers are overzealous in the exclusion of research participants. We describe how both of these problems can be avoided using advanced interface features that also allow prescreening and longitudinal data collection. Using these techniques can minimize the effects of previously ignored drawbacks and expand the scope of crowdsourcing as a tool for psychological research.
Author Paolacci, Gabriele
Chandler, Jesse
Mueller, Pam
Author_xml – sequence: 1
  givenname: Jesse
  surname: Chandler
  fullname: Chandler, Jesse
  email: jjchandl@umich.edu
  organization: Woodrow Wilson School of Public Affairs, Princeton University
– sequence: 2
  givenname: Pam
  surname: Mueller
  fullname: Mueller, Pam
  organization: Department of Psychology, Princeton University
– sequence: 3
  givenname: Gabriele
  surname: Paolacci
  fullname: Paolacci, Gabriele
  organization: Rotterdam School of Management, Erasmus University
BackLink https://www.ncbi.nlm.nih.gov/pubmed/23835650$$D View this record in MEDLINE/PubMed
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ISSN 1554-3528
1554-351X
IngestDate Fri Jul 11 09:42:01 EDT 2025
Thu Jul 10 19:17:29 EDT 2025
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IsDoiOpenAccess true
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Issue 1
Keywords Crowdsourcing
Longitudinal research
MTurk
Data quality
Mechanical Turk
Internet research
Language English
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PublicationTitle Behavior research methods
PublicationTitleAbbrev Behav Res
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References Peer, E., Paolacci, G., Chandler, J., & Mueller, P. (2012). Selectively Recruiting Participants from Amazon Mechanical Turk Using Qualtrics (May 2, 2012). Available at SSRN: http://ssrn.com/abstract=2100631
Shapiro, D. N., Chandler, J. J., & Mueller, P. A. (2013). Using Mechanical Turk to Study Clinical and Subclinical Populations.
ShenhavARandDGGreeneJDDivine intuition: Cognitive style influences belief in GodJournal of Experimental Psychology. General201214134232192892410.1037/a0025391
Goodman, J. K., Cryder, C. E., & Cheema, A. (2012). Data Collection in a Flat World: The Strengths and Weaknesses of Mechanical Turk Samples. Journal of Behavioral Decision Making.
SuriSWattsDJCooperation and Contagion in Web-Based, Networked Public Goods ExperimentsPLoS One201163e1683630558892141243110.1371/journal.pone.0016836
PaolacciGChandlerJIpeirotisPRunning experiments on Amazon Mechanical TurkJudgment and Decision Making20105411419
SteeleCMAronsonJStereotype threat and the intellectual test performance of African AmericansJournal of Personality and Social Psychology1995695797811747303210.1037/0022-3514.69.5.797
Ipeirotis, P. (2010). Demographics of Mechanical Turk. CeDER-10–01 working paper, New York University.
AndersonN. H.Likableness ratings of 555 personality-trait wordsJournal of Personality and Social Psychology196893272
HortonJJRandDGZeckhauserRJThe online laboratory: Conducting experiments in a real labor marketExperimental Economics201143994210.1007/s10683-011-9273-9
FrederickSCognitive reflection and decision makingJournal of Economic Perspectives2005194254210.1257/089533005775196732
SawyerAGDemand artifacts in laboratory experiments in consumer researchJournal of Consumer Research197514203010.1086/208604
CacioppoJ. T.PettyR. E.Feng KaoC.The efficient assessment of need for cognitionJournal of Personality Assessment1984483306307
GoslingSVazireSSrivastavaSJohnOShould we trust web-based studies? A Comparative Analysis of Six Preconceptions About Internet QuestionnairesAmerican Psychologist200459931041499263610.1037/0003-066X.59.2.93
WestRFMeserveRJStanovichKECognitive sophistication does not attenuate the bias blind spotJournal of Personality and Social Psychology201210335065192266335110.1037/a0028857
FaulFErdfelderEBuchnerALangA-GStatistical power analyses using G*Power 3.1: Tests for correlation and regression analysesBehavior Research Methods200941114911601989782310.3758/BRM.41.4.1149
Mueller, P., & Chandler, J. (2012). Emailing Workers Using Python (March 3, 2012). Available at SSRN: http://ssrn.com/abstract=2100601
BodenhausenGVStereotypes as judgmental heuristics: Evidence of circadian variations in discriminationPsychological Science1990131932210.1111/j.1467-9280.1990.tb00226.x
Cooper, S., Khatib, F., Treuille, A., Barbero, J., Lee, J., Beenan, M., . . . Foldit Players (2010). Predicting protein structures with a multilayer online game. Nature, 466, 756–760. doi:10.1038/nature09304
BrockTCBeckerLA'Debriefing' and susceptibility to subsequent experimental manipulationsJournal of Experimental Social Psychology196623510.1016/0022-1031(66)90087-4
Amazon Mechanical Turk Requester Tour. (n.d.). Retrieved from https://requester.mturk.com/tour
MasonWSuriSConducting behavioral research on Amazon’s Mechanical TurkBehavior Research Methods20124411232171726610.3758/s13428-011-0124-6
DownsJSHolbrookMBShengSCranorLFAre your participants gaming the system? Screening Mechanical Turk workersProceedings of the 28th international conference on Human factors in computing systems2010New YorkACM23992402
RoschECognitive reference pointsCognitive Psychology19757453254710.1016/0010-0285(75)90021-3
BehrendTSharekDMeadeAWiebeEThe viability of crowdsourcing for survey researchBehavior Research Methods20114338008132143774910.3758/s13428-011-0081-0
BuchananTBirnbaumMHPotential of the Internet for personality researchPsychological experiments on the Internet2000San DiegoAcademic Press12114010.1016/B978-012099980-4/50006-X
HansenWBToblerNSGrahamJWAttrition in Substance Abuse Prevention ResearchEvaluation Review19901467768510.1177/0193841X9001400608
SilvermanIShulmanADWiesenthalDLEffects of deceiving and debriefing psychological subjects on performance in later experimentsJournal of Personality and Social Psychology197014320321210.1037/h0028852
DanaherKCrandallCSStereotype threat in applied settings re–examinedJournal of Applied Social Psychology20083861639165510.1111/j.1559-1816.2008.00362.x
BassoMRBornsteinRALangJMPractice effects on commonly used measures of executive function across twelve monthsThe Clinical Neuropsychologist19991332832921072660010.1076/clin.13.3.283.1743
Lintott, C. J., Schawinski, K., Slosar, A., Land, K., Bamford, S., Thomas, D., . . . Vandenberg, J. (2008). Galaxy Zoo: morphologies derived from visual inspection of galaxies from the Sloan Digital Sky Survey. Monthly Notices of the Royal Astronomical Society, 389(3), 1179-1189
MunsonSAResnickPMynattEFitzpatrickGHudsonSEdwardsKRoddenTPresenting diverse political opinions: How and how muchProceedings of the 28th International Conference on Human Factors in Computing Systems2010New YorkAssociation for Computing Machinery14571466
BuhrmesterMDKwangTGoslingSDAmazon’s Mechanical Turk: A new source of inexpensive, yet high-quality, data?Perspectives on Psychological Science201163510.1177/1745691610393980
Chandler, J., Paolacci, G., & Mueller, P. (2013). Risks and rewards of crowdsourcing marketplaces. In P. Michelucci (Ed.) Handbook of Human Computation. New York: Sage.
KitturAChiEHSuhBCrowdsourcing user studies with Mechanical TurkProceedings of the ACM conference on human factors in computing systems2008New YorkACM453456
Goldin, G., Darlow, A. (2013). TurkGate (Version 0.4.0) [Software]. Available from, http://gideongoldin.github.com/TurkGate
RibislKMWaltonMAMowbrayCTLukeDADavidsonWSBootsmillerBJMinimizing participant attrition in panel studies through the use of effective retention and tracking strategies: Review and recommendationsEvaluation and Program Planning19991912510.1016/0149-7189(95)00037-2
ReipsUDBirnbaumMHThe Web experiment method: Advantages, disadvantages and solutionsPsychological experiments on the Internet2000San DiegoAcademic Press8911410.1016/B978-012099980-4/50005-8
Fiske, S. T., & Taylor, S. E. (1984). Social cognition. New York: Random House
GlinskiRJGlinskiBCSlatinGTNonnaivety contamination in conformity experiments: sources, effects, and implications for controlJournal of Personality and Social Psychology19701647848510.1037/h0030073
SprouseJA validation of Amazon Mechanical Turk for the collection of acceptability judgments in linguistic theoryBehavior Research Methods201143115516730484562128710810.3758/s13428-010-0039-7
PaxtonJMUngarLGreeneJDReflection and reasoning in moral judgmentCognitive Science20123611631772204993110.1111/j.1551-6709.2011.01210.x
JohnsonJAAscertaining the validity of Web-based personality inventoriesJournal of Research in Personality20053910312910.1016/j.jrp.2004.09.009
Summerville, A., & Chartier, C. R. (2012). Pseudo-dyadic “interaction” on Amazon’s Mechanical Turk. Behavior Research Methods, 1-9. doi:10.3758/s13428-012-0250-9
BerinskyAJHuberGALenzGSEvaluating online labor markets for experimental research: Amazon.com’s Mechanical TurkPolitical Analysis201220335136810.1093/pan/mpr057
KrantzJHDalalRBirnbaumMHValidity of web-based psychological researchPsychological experiments on the Internet2000New YorkAcademic Press356010.1016/B978-012099980-4/50003-4
von AhnLMaurerBMcMillenCAbrahamDBlumMreCAPTCHA: Human-Based Character Recognition via Web Security MeasuresScience20083211465146810.1126/science.1160379
FinucaneMLGullionCMDeveloping a tool for measuring the decision-making competence of older adultsPsychology and Aging201025227129186392054541310.1037/a0019106
PopeDSimonsohnURound numbers as goals: Evidence from baseball, SAT takers, and the labPsychological Science201122171792114846010.1177/0956797610391098
Mata, A., Fiedler, K., Ferreira, M. B., & Almeida, T. (2013). Reasoning about others’ reasoning. Journal of Experimental Social Psychology.
SimmonsJNelsonLSimonsohnUFalse-positive psychology: Undisclosed flexibility in data collection and analysis allows presenting anything as significantPsychological Science201122135913662200606110.1177/0956797611417632
EllsworthPCGonzalezRHoggMCooperJQuestions and comparisons: Methods of research in social psychologyThe Sage Handbook of Social Psychology2003LondonSage Publications, Ltd.2442
RandDGThe promise of Mechanical Turk: How online labor markets can help theorists run behavioral experimentsJournal of Theoretical Biology20122991721792140208110.1016/j.jtbi.2011.03.004
RosnowRLAikenLSMediation of artifacts in behavioral researchJournal of Experimental Social Psychology19739318120110.1016/0022-1031(73)90009-7
ChiltonLBHortonJJMillerRCAzenkotSBennettPChandrasekarRChickeringMIpeirotisPLawEMityaginAProvostFvon AhnLTask search in a human computation market. In Proceedings of the ACM SIGKDD workshop on human computation (pp. 1–9)HCOMP ’09: Proceedings of the ACM SIGKDD Workshop on Human Computation (77–85)2009New YorkACM
DownsJSHolbrookMPeelEScreening Participants on Mechanical Turk: Techniques and Justifications2012VancouverPaper presented at the annual conference of the Association for Consumer ResearchOctober 2012
GaggioliARivaGWorking the CrowdScience200812144310.1126/science.321.5895.1443a
OppenheimerDMMeyvisTDavidenkoNInstructional manipulation checks: Detecting satisficing to increase statistical powerJournal of Experimental Social Psychology20094586787210.1016/j.jesp.2009.03.009
EdlundJESagarinBJSkowronskiJJJohnsonSJKutterJWhatever happens in the laboratory stays in the laboratory: The prevalence and prevention of participant crosstalkPersonality and Social Psychology Bulletin2009356356421923429810.1177/0146167208331255
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References_xml – reference: HansenWBToblerNSGrahamJWAttrition in Substance Abuse Prevention ResearchEvaluation Review19901467768510.1177/0193841X9001400608
– reference: Mueller, P., & Chandler, J. (2012). Emailing Workers Using Python (March 3, 2012). Available at SSRN: http://ssrn.com/abstract=2100601
– reference: Goodman, J. K., Cryder, C. E., & Cheema, A. (2012). Data Collection in a Flat World: The Strengths and Weaknesses of Mechanical Turk Samples. Journal of Behavioral Decision Making.
– reference: SprouseJA validation of Amazon Mechanical Turk for the collection of acceptability judgments in linguistic theoryBehavior Research Methods201143115516730484562128710810.3758/s13428-010-0039-7
– reference: AndersonN. H.Likableness ratings of 555 personality-trait wordsJournal of Personality and Social Psychology196893272
– reference: RosnowRLAikenLSMediation of artifacts in behavioral researchJournal of Experimental Social Psychology19739318120110.1016/0022-1031(73)90009-7
– reference: RibislKMWaltonMAMowbrayCTLukeDADavidsonWSBootsmillerBJMinimizing participant attrition in panel studies through the use of effective retention and tracking strategies: Review and recommendationsEvaluation and Program Planning19991912510.1016/0149-7189(95)00037-2
– reference: ChiltonLBHortonJJMillerRCAzenkotSBennettPChandrasekarRChickeringMIpeirotisPLawEMityaginAProvostFvon AhnLTask search in a human computation market. In Proceedings of the ACM SIGKDD workshop on human computation (pp. 1–9)HCOMP ’09: Proceedings of the ACM SIGKDD Workshop on Human Computation (77–85)2009New YorkACM
– reference: BuchananTBirnbaumMHPotential of the Internet for personality researchPsychological experiments on the Internet2000San DiegoAcademic Press12114010.1016/B978-012099980-4/50006-X
– reference: Shapiro, D. N., Chandler, J. J., & Mueller, P. A. (2013). Using Mechanical Turk to Study Clinical and Subclinical Populations.
– reference: SteeleCMAronsonJStereotype threat and the intellectual test performance of African AmericansJournal of Personality and Social Psychology1995695797811747303210.1037/0022-3514.69.5.797
– reference: KitturAChiEHSuhBCrowdsourcing user studies with Mechanical TurkProceedings of the ACM conference on human factors in computing systems2008New YorkACM453456
– reference: ReipsUDBirnbaumMHThe Web experiment method: Advantages, disadvantages and solutionsPsychological experiments on the Internet2000San DiegoAcademic Press8911410.1016/B978-012099980-4/50005-8
– reference: FrederickSCognitive reflection and decision makingJournal of Economic Perspectives2005194254210.1257/089533005775196732
– reference: PaxtonJMUngarLGreeneJDReflection and reasoning in moral judgmentCognitive Science20123611631772204993110.1111/j.1551-6709.2011.01210.x
– reference: DownsJSHolbrookMPeelEScreening Participants on Mechanical Turk: Techniques and Justifications2012VancouverPaper presented at the annual conference of the Association for Consumer ResearchOctober 2012
– reference: Amazon Mechanical Turk Requester Tour. (n.d.). Retrieved from https://requester.mturk.com/tour
– reference: EllsworthPCGonzalezRHoggMCooperJQuestions and comparisons: Methods of research in social psychologyThe Sage Handbook of Social Psychology2003LondonSage Publications, Ltd.2442
– reference: BuhrmesterMDKwangTGoslingSDAmazon’s Mechanical Turk: A new source of inexpensive, yet high-quality, data?Perspectives on Psychological Science201163510.1177/1745691610393980
– reference: BassoMRBornsteinRALangJMPractice effects on commonly used measures of executive function across twelve monthsThe Clinical Neuropsychologist19991332832921072660010.1076/clin.13.3.283.1743
– reference: GaggioliARivaGWorking the CrowdScience200812144310.1126/science.321.5895.1443a
– reference: JohnsonJAAscertaining the validity of Web-based personality inventoriesJournal of Research in Personality20053910312910.1016/j.jrp.2004.09.009
– reference: Fiske, S. T., & Taylor, S. E. (1984). Social cognition. New York: Random House
– reference: Chandler, J., Paolacci, G., & Mueller, P. (2013). Risks and rewards of crowdsourcing marketplaces. In P. Michelucci (Ed.) Handbook of Human Computation. New York: Sage.
– reference: Mata, A., Fiedler, K., Ferreira, M. B., & Almeida, T. (2013). Reasoning about others’ reasoning. Journal of Experimental Social Psychology.
– reference: Ipeirotis, P. (2010). Demographics of Mechanical Turk. CeDER-10–01 working paper, New York University.
– reference: Lintott, C. J., Schawinski, K., Slosar, A., Land, K., Bamford, S., Thomas, D., . . . Vandenberg, J. (2008). Galaxy Zoo: morphologies derived from visual inspection of galaxies from the Sloan Digital Sky Survey. Monthly Notices of the Royal Astronomical Society, 389(3), 1179-1189
– reference: MasonWSuriSConducting behavioral research on Amazon’s Mechanical TurkBehavior Research Methods20124411232171726610.3758/s13428-011-0124-6
– reference: BerinskyAJHuberGALenzGSEvaluating online labor markets for experimental research: Amazon.com’s Mechanical TurkPolitical Analysis201220335136810.1093/pan/mpr057
– reference: DanaherKCrandallCSStereotype threat in applied settings re–examinedJournal of Applied Social Psychology20083861639165510.1111/j.1559-1816.2008.00362.x
– reference: ShenhavARandDGGreeneJDDivine intuition: Cognitive style influences belief in GodJournal of Experimental Psychology. General201214134232192892410.1037/a0025391
– reference: MunsonSAResnickPMynattEFitzpatrickGHudsonSEdwardsKRoddenTPresenting diverse political opinions: How and how muchProceedings of the 28th International Conference on Human Factors in Computing Systems2010New YorkAssociation for Computing Machinery14571466
– reference: FinucaneMLGullionCMDeveloping a tool for measuring the decision-making competence of older adultsPsychology and Aging201025227129186392054541310.1037/a0019106
– reference: HortonJJRandDGZeckhauserRJThe online laboratory: Conducting experiments in a real labor marketExperimental Economics201143994210.1007/s10683-011-9273-9
– reference: SimmonsJNelsonLSimonsohnUFalse-positive psychology: Undisclosed flexibility in data collection and analysis allows presenting anything as significantPsychological Science201122135913662200606110.1177/0956797611417632
– reference: BrockTCBeckerLA'Debriefing' and susceptibility to subsequent experimental manipulationsJournal of Experimental Social Psychology196623510.1016/0022-1031(66)90087-4
– reference: DownsJSHolbrookMBShengSCranorLFAre your participants gaming the system? Screening Mechanical Turk workersProceedings of the 28th international conference on Human factors in computing systems2010New YorkACM23992402
– reference: RoschECognitive reference pointsCognitive Psychology19757453254710.1016/0010-0285(75)90021-3
– reference: Summerville, A., & Chartier, C. R. (2012). Pseudo-dyadic “interaction” on Amazon’s Mechanical Turk. Behavior Research Methods, 1-9. doi:10.3758/s13428-012-0250-9
– reference: von AhnLMaurerBMcMillenCAbrahamDBlumMreCAPTCHA: Human-Based Character Recognition via Web Security MeasuresScience20083211465146810.1126/science.1160379
– reference: GoslingSVazireSSrivastavaSJohnOShould we trust web-based studies? A Comparative Analysis of Six Preconceptions About Internet QuestionnairesAmerican Psychologist200459931041499263610.1037/0003-066X.59.2.93
– reference: OppenheimerDMMeyvisTDavidenkoNInstructional manipulation checks: Detecting satisficing to increase statistical powerJournal of Experimental Social Psychology20094586787210.1016/j.jesp.2009.03.009
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Snippet Crowdsourcing services—particularly Amazon Mechanical Turk—have made it easy for behavioral scientists to recruit research participants. However, researchers...
Crowdsourcing services--particularly Amazon Mechanical Turk--have made it easy for behavioral scientists to recruit research participants. However, researchers...
Crowdsourcing services-particularly Amazon Mechanical Turk-have made it easy for behavioral scientists to recruit research participants. However, researchers...
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SubjectTerms Analysis of Variance
Behavioral Research - methods
Behavioral Science and Psychology
Cognitive Psychology
Crowdsourcing
Crowdsourcing - methods
Data Collection - methods
Data Collection - standards
Experiments
Health Literacy
Healthy Volunteers
Humans
Information Dissemination
Internet
Longitudinal Studies
Male
Population Surveillance - methods
Practice (Psychology)
Psychology
Research Personnel
Research Subjects - psychology
Scientists
Studies
Task Performance and Analysis
Video Games - psychology
Video Games - statistics & numerical data
Websites
Workers
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Title Nonnaïveté among Amazon Mechanical Turk workers: Consequences and solutions for behavioral researchers
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