Good practices to optimise the performance of maternal and neonatal quality improvement teams: Results from a longitudinal qualitative evaluation in South Africa, before, and during COVID-19

• Published in: PloS one Vol. 19; no. 11; p. e0314024
• Main Authors: Odendaal, Willem, Tomlinson, Mark, Goga, Ameena, Singh, Yages, Kauchali, Shuaib, Marshall, Carol, Pillay, Yogan, Makua, Manala, Chetty, Terusha, Hunt, Xanthe
• Format: Journal Article
• Language: English
• Published: United States Public Library of Science 19.11.2024; Public Library of Science (PLoS)
• Subjects: Advisors; Analysis; Biology and Life Sciences; COVID-19; COVID-19 - epidemiology; Female; Health care; Health care facilities; Health care reform; Health services; HIV; Hospitals; Human immunodeficiency virus; Humans; Infant mortality; Infant, Newborn; Infants; Infants (Newborn); Longitudinal Studies; Maternal health services; Maternal Health Services - organization & administration; Maternal Health Services - standards; Medical care; Medical personnel; Medical research; Medicine and Health Sciences; Mothers; Neonates; Neonatology; Optimization; Participation; Patient outcomes; People and Places; Performance enhancement; Performance evaluation; Pregnancy; Public health; Qualitative analysis; Qualitative Research; Quality control; Quality Improvement; Quality management; SARS-CoV-2; Social Sciences; South Africa - epidemiology; Stillbirth; Team leaders; Teams; Work groups; South Africa; India

Many maternal and neonatal deaths can be avoided if quality healthcare is provided. To this end, the South African National Department of Health implemented a quality improvement (QI) programme (2018-2022) to improve maternal and neonatal health services in 21 public health facilities. This study so...