Measurement of person-centred consultation skills among healthcare practitioners: a systematic review of reviews of validation studies

• Published in: BMC medical education Vol. 23; no. 1; pp. 211 - 30
• Main Authors: van Dongen, Anne, Stewart, Duncan, Garry, Jack, McCambridge, Jim
• Format: Journal Article
• Language: English
• Published: England BioMed Central Ltd 05.04.2023; BioMed Central; BMC
• Subjects: Clinical competence; Communication; Communication Skills; Concept Formation; Consultation skills; Content analysis; Delivery of Health Care; Eligibility; Empowerment; Evaluation; Health care policy; Healthcare practitioners; Humans; Information Seeking; Measurement; Medical consultation; Medical students; Narration; Patient-Centered Care; Patient-centred; Person-centred; Search Strategies; Selection Criteria; Systematic review; Systematic Reviews as Topic; Validated Programs; Validation studies; Validation Studies as Topic; Verbal Communication; Netherlands; Consultation skills; Measurement; Healthcare practitioners; Patient-centred; Person-centred

Person-centred care is integral to high-quality health service provision, though concepts vary and the literature is complex. Validated instruments that measure person-centred practitioner skills, and behaviours within consultations, are needed for many reasons, including in training programmes. We...