Using patient flow analysis with real-time patient tracking to optimize radiation oncology consultation visits

• Published in: BMC health services research Vol. 22; no. 1; p. 1517
• Main Authors: Mesko, Shane, Weng, Julius, Das, Prajnan, Koong, Albert C, Herman, Joseph M, Elrod-Joplin, Dorothy, Kerr, Ashley, Aloia, Thomas, Frenzel, John, French, Katy E, Martinez, Wendi, Recinos, Iris, Alshaikh, Abdulaziz, Daftary, Utpala, Moreno, Amy C, Nguyen, Quynh-Nhu
• Format: Journal Article
• Language: English
• Published: England BioMed Central Ltd 13.12.2022; BioMed Central; BMC
• Subjects: Ambulatory Care Facilities; Cancer patients; Cancer therapies; Care and treatment; Clinical efficiency; Clinical workflow; Cycle time; Data collection; Dosage and administration; Efficiency; Efficiency, Organizational; Health care; Health care management; Health services; Humans; Nurses; Oncology; Patient assessment; Patient education; Patient flow analysis; Patient Identification Systems; Patient Satisfaction; Physicians; Protons; Quality improvement; Radiation; Radiation Oncology; Radiotherapy; Referral and Consultation; Rooming time; Vital signs; Waiting time; United States; United States > US; Patient flow analysis; Radiation oncology; Rooming time; Clinical workflow; Waiting time; Clinical efficiency; Cycle time

Clinical efficiency is a key component of the value-based care model and a driver of patient satisfaction. The purpose of this study was to identify and address inefficiencies at a high-volume radiation oncology clinic. Patient flow analysis (PFA) was used to create process maps and optimize the wor...