Telehealth consultations in general practice during a pandemic lockdown: survey and interviews on patient experiences and preferences
During the first COVID-19 pandemic 'lockdown' in Aotearoa/New Zealand (March-May 2020, in which strict 'stay at home' measures were introduced), general practices were advised to use telephone and video consultations (telehealth) wherever possible instead of the usual in-person v...
Saved in:
| Published in | BMC family practice Vol. 21; no. 1; pp. 269 - 14 |
|---|---|
| Main Authors | , , , , , , , , |
| Format | Journal Article |
| Language | English |
| Published |
England
BioMed Central Ltd
13.12.2020
BioMed Central BMC |
| Subjects | |
| Online Access | Get full text |
Cover
Loading…
| Abstract | During the first COVID-19 pandemic 'lockdown' in Aotearoa/New Zealand (March-May 2020, in which strict 'stay at home' measures were introduced), general practices were advised to use telephone and video consultations (telehealth) wherever possible instead of the usual in-person visits. This was a sudden change for most practices and patients. This research aimed to explore how patients accessed general practice during lockdown and evaluate their experiences with telehealth, to inform how telehealth could be most effectively used in the future.
Using a mixed-method approach, we undertook an online survey and in-depth interviews with adults (> 18 years) who had contact with practices during lockdown, recruited through social media and email lists. We present descriptive statistics from the survey data (n = 1010) and qualitative analysis of interview data (n = 38) and open-ended survey questions, using a framework of access to health care, from the patient's perspective.
In general, patients reported high satisfaction with telehealth in general practice during lockdown. Telehealth was convenient and allowed patients to safely access health care without having to weigh-up the fear of COVID-19 infection against the need to be seen. Telehealth worked best for routine and familiar health issues and when rapport was established between patients and clinicians. This was easier with a pre-existing clinical relationship, but not impossible without one. Telehealth was less suitable when a physical examination was needed, when the diagnosis was unknown or for patients who had a strong preference to be seen in-person.
Even in this disruptive lockdown period, that prompted an unexpected and rapid implementation of telehealth services in general practices, most patients had positive experiences with telehealth. In the future, patients want the choice of consultation type to match their needs, circumstances, and preferences. Technological issues and funding barriers may need to be addressed, and clear communication for both patients and clinicians is needed about key aspects of telehealth (e.g. cost, appropriateness, privacy). Maintaining telehealth as an option post-lockdown has the potential to increase timely and safe access to primary health care for many patients. |
|---|---|
| AbstractList | During the first COVID-19 pandemic 'lockdown' in Aotearoa/New Zealand (March-May 2020, in which strict 'stay at home' measures were introduced), general practices were advised to use telephone and video consultations (telehealth) wherever possible instead of the usual in-person visits. This was a sudden change for most practices and patients. This research aimed to explore how patients accessed general practice during lockdown and evaluate their experiences with telehealth, to inform how telehealth could be most effectively used in the future. Using a mixed-method approach, we undertook an online survey and in-depth interviews with adults (> 18 years) who had contact with practices during lockdown, recruited through social media and email lists. We present descriptive statistics from the survey data (n = 1010) and qualitative analysis of interview data (n = 38) and open-ended survey questions, using a framework of access to health care, from the patient's perspective. In general, patients reported high satisfaction with telehealth in general practice during lockdown. Telehealth was convenient and allowed patients to safely access health care without having to weigh-up the fear of COVID-19 infection against the need to be seen. Telehealth worked best for routine and familiar health issues and when rapport was established between patients and clinicians. This was easier with a pre-existing clinical relationship, but not impossible without one. Telehealth was less suitable when a physical examination was needed, when the diagnosis was unknown or for patients who had a strong preference to be seen in-person. Even in this disruptive lockdown period, that prompted an unexpected and rapid implementation of telehealth services in general practices, most patients had positive experiences with telehealth. In the future, patients want the choice of consultation type to match their needs, circumstances, and preferences. Technological issues and funding barriers may need to be addressed, and clear communication for both patients and clinicians is needed about key aspects of telehealth (e.g. cost, appropriateness, privacy). Maintaining telehealth as an option post-lockdown has the potential to increase timely and safe access to primary health care for many patients. During the first COVID-19 pandemic 'lockdown' in Aotearoa/New Zealand (March-May 2020, in which strict 'stay at home' measures were introduced), general practices were advised to use telephone and video consultations (telehealth) wherever possible instead of the usual in-person visits. This was a sudden change for most practices and patients. This research aimed to explore how patients accessed general practice during lockdown and evaluate their experiences with telehealth, to inform how telehealth could be most effectively used in the future.BACKGROUNDDuring the first COVID-19 pandemic 'lockdown' in Aotearoa/New Zealand (March-May 2020, in which strict 'stay at home' measures were introduced), general practices were advised to use telephone and video consultations (telehealth) wherever possible instead of the usual in-person visits. This was a sudden change for most practices and patients. This research aimed to explore how patients accessed general practice during lockdown and evaluate their experiences with telehealth, to inform how telehealth could be most effectively used in the future.Using a mixed-method approach, we undertook an online survey and in-depth interviews with adults (> 18 years) who had contact with practices during lockdown, recruited through social media and email lists. We present descriptive statistics from the survey data (n = 1010) and qualitative analysis of interview data (n = 38) and open-ended survey questions, using a framework of access to health care, from the patient's perspective.METHODSUsing a mixed-method approach, we undertook an online survey and in-depth interviews with adults (> 18 years) who had contact with practices during lockdown, recruited through social media and email lists. We present descriptive statistics from the survey data (n = 1010) and qualitative analysis of interview data (n = 38) and open-ended survey questions, using a framework of access to health care, from the patient's perspective.In general, patients reported high satisfaction with telehealth in general practice during lockdown. Telehealth was convenient and allowed patients to safely access health care without having to weigh-up the fear of COVID-19 infection against the need to be seen. Telehealth worked best for routine and familiar health issues and when rapport was established between patients and clinicians. This was easier with a pre-existing clinical relationship, but not impossible without one. Telehealth was less suitable when a physical examination was needed, when the diagnosis was unknown or for patients who had a strong preference to be seen in-person.RESULTSIn general, patients reported high satisfaction with telehealth in general practice during lockdown. Telehealth was convenient and allowed patients to safely access health care without having to weigh-up the fear of COVID-19 infection against the need to be seen. Telehealth worked best for routine and familiar health issues and when rapport was established between patients and clinicians. This was easier with a pre-existing clinical relationship, but not impossible without one. Telehealth was less suitable when a physical examination was needed, when the diagnosis was unknown or for patients who had a strong preference to be seen in-person.Even in this disruptive lockdown period, that prompted an unexpected and rapid implementation of telehealth services in general practices, most patients had positive experiences with telehealth. In the future, patients want the choice of consultation type to match their needs, circumstances, and preferences. Technological issues and funding barriers may need to be addressed, and clear communication for both patients and clinicians is needed about key aspects of telehealth (e.g. cost, appropriateness, privacy). Maintaining telehealth as an option post-lockdown has the potential to increase timely and safe access to primary health care for many patients.CONCLUSIONSEven in this disruptive lockdown period, that prompted an unexpected and rapid implementation of telehealth services in general practices, most patients had positive experiences with telehealth. In the future, patients want the choice of consultation type to match their needs, circumstances, and preferences. Technological issues and funding barriers may need to be addressed, and clear communication for both patients and clinicians is needed about key aspects of telehealth (e.g. cost, appropriateness, privacy). Maintaining telehealth as an option post-lockdown has the potential to increase timely and safe access to primary health care for many patients. During the first COVID-19 pandemic 'lockdown' in Aotearoa/New Zealand (March-May 2020, in which strict 'stay at home' measures were introduced), general practices were advised to use telephone and video consultations (telehealth) wherever possible instead of the usual in-person visits. This was a sudden change for most practices and patients. This research aimed to explore how patients accessed general practice during lockdown and evaluate their experiences with telehealth, to inform how telehealth could be most effectively used in the future. Using a mixed-method approach, we undertook an online survey and in-depth interviews with adults (> 18 years) who had contact with practices during lockdown, recruited through social media and email lists. We present descriptive statistics from the survey data (n = 1010) and qualitative analysis of interview data (n = 38) and open-ended survey questions, using a framework of access to health care, from the patient's perspective. In general, patients reported high satisfaction with telehealth in general practice during lockdown. Telehealth was convenient and allowed patients to safely access health care without having to weigh-up the fear of COVID-19 infection against the need to be seen. Telehealth worked best for routine and familiar health issues and when rapport was established between patients and clinicians. This was easier with a pre-existing clinical relationship, but not impossible without one. Telehealth was less suitable when a physical examination was needed, when the diagnosis was unknown or for patients who had a strong preference to be seen in-person. Even in this disruptive lockdown period, that prompted an unexpected and rapid implementation of telehealth services in general practices, most patients had positive experiences with telehealth. In the future, patients want the choice of consultation type to match their needs, circumstances, and preferences. Technological issues and funding barriers may need to be addressed, and clear communication for both patients and clinicians is needed about key aspects of telehealth (e.g. cost, appropriateness, privacy). Maintaining telehealth as an option post-lockdown has the potential to increase timely and safe access to primary health care for many patients. Abstract Background During the first COVID-19 pandemic ‘lockdown’ in Aotearoa/New Zealand (March–May 2020, in which strict ‘stay at home’ measures were introduced), general practices were advised to use telephone and video consultations (telehealth) wherever possible instead of the usual in-person visits. This was a sudden change for most practices and patients. This research aimed to explore how patients accessed general practice during lockdown and evaluate their experiences with telehealth, to inform how telehealth could be most effectively used in the future. Methods Using a mixed-method approach, we undertook an online survey and in-depth interviews with adults (> 18 years) who had contact with practices during lockdown, recruited through social media and email lists. We present descriptive statistics from the survey data (n = 1010) and qualitative analysis of interview data (n = 38) and open-ended survey questions, using a framework of access to health care, from the patient’s perspective. Results In general, patients reported high satisfaction with telehealth in general practice during lockdown. Telehealth was convenient and allowed patients to safely access health care without having to weigh-up the fear of COVID-19 infection against the need to be seen. Telehealth worked best for routine and familiar health issues and when rapport was established between patients and clinicians. This was easier with a pre-existing clinical relationship, but not impossible without one. Telehealth was less suitable when a physical examination was needed, when the diagnosis was unknown or for patients who had a strong preference to be seen in-person. Conclusions Even in this disruptive lockdown period, that prompted an unexpected and rapid implementation of telehealth services in general practices, most patients had positive experiences with telehealth. In the future, patients want the choice of consultation type to match their needs, circumstances, and preferences. Technological issues and funding barriers may need to be addressed, and clear communication for both patients and clinicians is needed about key aspects of telehealth (e.g. cost, appropriateness, privacy). Maintaining telehealth as an option post-lockdown has the potential to increase timely and safe access to primary health care for many patients. Background During the first COVID-19 pandemic ‘lockdown’ in Aotearoa/New Zealand (March–May 2020, in which strict ‘stay at home’ measures were introduced), general practices were advised to use telephone and video consultations (telehealth) wherever possible instead of the usual in-person visits. This was a sudden change for most practices and patients. This research aimed to explore how patients accessed general practice during lockdown and evaluate their experiences with telehealth, to inform how telehealth could be most effectively used in the future. Methods Using a mixed-method approach, we undertook an online survey and in-depth interviews with adults (> 18 years) who had contact with practices during lockdown, recruited through social media and email lists. We present descriptive statistics from the survey data (n = 1010) and qualitative analysis of interview data (n = 38) and open-ended survey questions, using a framework of access to health care, from the patient’s perspective. Results In general, patients reported high satisfaction with telehealth in general practice during lockdown. Telehealth was convenient and allowed patients to safely access health care without having to weigh-up the fear of COVID-19 infection against the need to be seen. Telehealth worked best for routine and familiar health issues and when rapport was established between patients and clinicians. This was easier with a pre-existing clinical relationship, but not impossible without one. Telehealth was less suitable when a physical examination was needed, when the diagnosis was unknown or for patients who had a strong preference to be seen in-person. Conclusions Even in this disruptive lockdown period, that prompted an unexpected and rapid implementation of telehealth services in general practices, most patients had positive experiences with telehealth. In the future, patients want the choice of consultation type to match their needs, circumstances, and preferences. Technological issues and funding barriers may need to be addressed, and clear communication for both patients and clinicians is needed about key aspects of telehealth (e.g. cost, appropriateness, privacy). Maintaining telehealth as an option post-lockdown has the potential to increase timely and safe access to primary health care for many patients. Background During the first COVID-19 pandemic 'lockdown' in Aotearoa/New Zealand (March-May 2020, in which strict 'stay at home' measures were introduced), general practices were advised to use telephone and video consultations (telehealth) wherever possible instead of the usual in-person visits. This was a sudden change for most practices and patients. This research aimed to explore how patients accessed general practice during lockdown and evaluate their experiences with telehealth, to inform how telehealth could be most effectively used in the future. Methods Using a mixed-method approach, we undertook an online survey and in-depth interviews with adults (> 18 years) who had contact with practices during lockdown, recruited through social media and email lists. We present descriptive statistics from the survey data (n = 1010) and qualitative analysis of interview data (n = 38) and open-ended survey questions, using a framework of access to health care, from the patient's perspective. Results In general, patients reported high satisfaction with telehealth in general practice during lockdown. Telehealth was convenient and allowed patients to safely access health care without having to weigh-up the fear of COVID-19 infection against the need to be seen. Telehealth worked best for routine and familiar health issues and when rapport was established between patients and clinicians. This was easier with a pre-existing clinical relationship, but not impossible without one. Telehealth was less suitable when a physical examination was needed, when the diagnosis was unknown or for patients who had a strong preference to be seen in-person. Conclusions Even in this disruptive lockdown period, that prompted an unexpected and rapid implementation of telehealth services in general practices, most patients had positive experiences with telehealth. In the future, patients want the choice of consultation type to match their needs, circumstances, and preferences. Technological issues and funding barriers may need to be addressed, and clear communication for both patients and clinicians is needed about key aspects of telehealth (e.g. cost, appropriateness, privacy). Maintaining telehealth as an option post-lockdown has the potential to increase timely and safe access to primary health care for many patients. Keywords: Telemedicine, Delivery of health care, Primary health care, Pandemic, Patient-centred care, Patient experience |
| ArticleNumber | 269 |
| Audience | Academic |
| Author | Kennedy, Jonathan Russell, Lynne Pledger, Megan Churchward, Marianna Imlach, Fiona McBride-Henry, Karen McKinlay, Eileen Cumming, Jacqueline Middleton, Lesley |
| Author_xml | – sequence: 1 givenname: Fiona surname: Imlach fullname: Imlach, Fiona – sequence: 2 givenname: Eileen surname: McKinlay fullname: McKinlay, Eileen – sequence: 3 givenname: Lesley surname: Middleton fullname: Middleton, Lesley – sequence: 4 givenname: Jonathan surname: Kennedy fullname: Kennedy, Jonathan – sequence: 5 givenname: Megan surname: Pledger fullname: Pledger, Megan – sequence: 6 givenname: Lynne surname: Russell fullname: Russell, Lynne – sequence: 7 givenname: Marianna surname: Churchward fullname: Churchward, Marianna – sequence: 8 givenname: Jacqueline surname: Cumming fullname: Cumming, Jacqueline – sequence: 9 givenname: Karen orcidid: 0000-0003-4426-2574 surname: McBride-Henry fullname: McBride-Henry, Karen |
| BackLink | https://www.ncbi.nlm.nih.gov/pubmed/33308161$$D View this record in MEDLINE/PubMed |
| BookMark | eNp9ks1u1DAUhSNURH_gBVggS2zYpPjaSZywQKoqfipVYlPWluPczLhk7GAn0_YBeG_uzLTQqRDyIje-53zJtc9xduCDxyx7DfwUoK7eJxC1KnMueM5ByiqHZ9kRFApyIZrq4FF9mB2ndM05qFqIF9mhlJLXUMFR9usKB1yiGaYls8GneZjM5KhgzrMFeoxmYGM0dnIWWTdH5xfMsNH4DlfOsiHYH1248R9YmuMa7xg1yDphXDu8SSx40k4O_cTwdsRIlcW0VY0Re4zb95fZ894MCV_dP0-y758_XZ1_zS-_fbk4P7vMbVnJKS-rrq57KaRqpbFFIwve9lVLqxOWG2yVaCwgcmUaaDrbg1RFoZSknuJNI0-yix23C-Zaj9GtTLzTwTi93QhxoU2kSQfU0tZG9LYrSxSFMaJprKpB9lxBC1YVxPq4Y41zu8LO0oh0VnvQ_Y53S70Ia03_I6tGEuDdPSCGnzOmSa9csjgMxmOYkxaF4lyWldhI3z6RXoc5ejqqjQqgFMDLv6qFoQGc7wN9126g-qwqeUk0IUh1-g8Vre2FUsJ6R_t7hjePB_0z4UOISFDvBDaGlOhWtXW7FBHZDRq43uRV7_KqKa96m1e9sYon1gf6f0y_AWjN7c4 |
| CitedBy_id | crossref_primary_10_3399_BJGP_2021_0703 crossref_primary_10_4103_jfmpc_jfmpc_980_24 crossref_primary_10_1186_s12913_024_10871_x crossref_primary_10_1093_tbm_ibae064 crossref_primary_10_3399_BJGP_2022_0398 crossref_primary_10_3399_BJGPO_2022_0031 crossref_primary_10_1007_s10926_023_10165_9 crossref_primary_10_1136_bmjopen_2021_054415 crossref_primary_10_1177_20552076221149317 crossref_primary_10_3390_ijerph19042269 crossref_primary_10_1002_efd2_70000 crossref_primary_10_1016_j_msksp_2021_102500 crossref_primary_10_1080_23995270_2024_2366153 crossref_primary_10_3389_fdgth_2024_1346039 crossref_primary_10_3389_fpubh_2023_1270069 crossref_primary_10_1111_jorc_12504 crossref_primary_10_1177_0145482X221144324 crossref_primary_10_1055_a_1380_7202 crossref_primary_10_1097_nmg_0000000000000106 crossref_primary_10_1111_ijcp_14988 crossref_primary_10_1136_bmjsrh_2020_200986 crossref_primary_10_3389_fpubh_2023_1121290 crossref_primary_10_1177_07334648221085473 crossref_primary_10_1002_alr_22805 crossref_primary_10_1016_j_vhri_2021_07_007 crossref_primary_10_2196_40469 crossref_primary_10_3389_fmed_2022_1052055 crossref_primary_10_1017_S1463423624000136 crossref_primary_10_1007_s41347_023_00372_9 crossref_primary_10_1371_journal_pgph_0000189 crossref_primary_10_3389_fdgth_2022_970112 crossref_primary_10_1089_tmj_2024_0296 crossref_primary_10_1071_HC21035 crossref_primary_10_1186_s12913_023_09872_z crossref_primary_10_5195_ijms_2022_1363 crossref_primary_10_1071_SH22109 crossref_primary_10_2196_51878 crossref_primary_10_3310_nihropenres_13289_1 crossref_primary_10_2196_45367 crossref_primary_10_1136_bmjopen_2023_082842 crossref_primary_10_1177_22799036221110020 crossref_primary_10_3390_ijerph19138216 crossref_primary_10_1177_21582440241263147 crossref_primary_10_1016_j_gastrohep_2021_04_009 crossref_primary_10_1038_s41746_023_00919_3 crossref_primary_10_12688_f1000research_52392_2 crossref_primary_10_1177_1357633X231160333 crossref_primary_10_2196_36069 crossref_primary_10_3390_healthcare11040497 crossref_primary_10_1186_s12875_022_01813_9 crossref_primary_10_1515_text_2023_0203 crossref_primary_10_1007_s10072_023_06903_9 crossref_primary_10_1186_s12913_023_10100_x crossref_primary_10_2196_52552 crossref_primary_10_3389_fneur_2022_836796 crossref_primary_10_3346_jkms_2022_37_e174 crossref_primary_10_1177_08971900231158934 crossref_primary_10_1111_hsc_14076 crossref_primary_10_1016_j_jpedsurg_2022_01_048 crossref_primary_10_53730_ijhs_v7nS1_15058 crossref_primary_10_1186_s12875_022_01907_4 crossref_primary_10_1038_s41746_023_00908_6 crossref_primary_10_1080_02813432_2023_2229387 crossref_primary_10_1016_j_jpag_2021_07_004 crossref_primary_10_2196_35380 crossref_primary_10_2196_43798 crossref_primary_10_2196_36072 crossref_primary_10_1089_tmj_2023_0211 crossref_primary_10_1089_tmj_2023_0574 crossref_primary_10_1136_bmjopen_2022_070046 crossref_primary_10_1071_PY21193 crossref_primary_10_1080_10410236_2022_2111634 crossref_primary_10_1159_000516969 crossref_primary_10_1186_s12875_021_01490_0 crossref_primary_10_2196_33485 crossref_primary_10_3390_healthcare11142093 crossref_primary_10_3399_BJGP_2023_0092 crossref_primary_10_3399_BJGPO_2024_0030 crossref_primary_10_3390_healthcare11152157 crossref_primary_10_61186_ist_202401_01_04 crossref_primary_10_3390_ijerph19106113 crossref_primary_10_1371_journal_pone_0254960 crossref_primary_10_2196_24785 crossref_primary_10_2196_47523 crossref_primary_10_5005_jp_journals_10070_8046 crossref_primary_10_1186_s12916_022_02720_7 crossref_primary_10_2196_46394 crossref_primary_10_1111_1742_6723_14111 crossref_primary_10_1016_j_aprim_2021_102156 crossref_primary_10_1080_02813432_2025_2452924 crossref_primary_10_3390_nursrep14040198 crossref_primary_10_7759_cureus_22174 crossref_primary_10_1177_17449871231177675 crossref_primary_10_2196_47008 crossref_primary_10_1002_hsr2_70321 crossref_primary_10_1007_s43477_025_00155_9 crossref_primary_10_3399_BJGPO_2021_0187 crossref_primary_10_1016_j_gastre_2021_04_009 crossref_primary_10_2196_32403 crossref_primary_10_1111_tct_13514 crossref_primary_10_1371_journal_pone_0269264 crossref_primary_10_1007_s00068_021_01774_1 crossref_primary_10_18261_tfv_27_1_3 crossref_primary_10_3389_fdgth_2024_1432871 crossref_primary_10_3399_BJGPO_2021_0182 crossref_primary_10_1371_journal_pone_0273492 crossref_primary_10_1016_j_aprim_2023_102642 crossref_primary_10_1186_s12875_024_02441_1 crossref_primary_10_1177_20503121221143223 crossref_primary_10_3389_fpubh_2023_1223661 crossref_primary_10_1089_tmj_2024_0249 crossref_primary_10_1089_tmj_2024_0008 crossref_primary_10_2196_42966 crossref_primary_10_1017_dmp_2023_144 crossref_primary_10_7759_cureus_17814 crossref_primary_10_1186_s12875_024_02377_6 crossref_primary_10_1093_ageing_afab218 crossref_primary_10_1177_20552076231216275 crossref_primary_10_1007_s00520_023_07766_8 crossref_primary_10_5712_rbmfc18_45_3468 crossref_primary_10_3390_jcm10163502 crossref_primary_10_1093_abm_kaae061 crossref_primary_10_2196_38916 crossref_primary_10_1071_HC23010 crossref_primary_10_1071_HC21070 crossref_primary_10_3390_covid3090099 crossref_primary_10_3399_BJGPO_2021_0172 crossref_primary_10_1097_MLR_0000000000001916 crossref_primary_10_1111_jan_15230 crossref_primary_10_2196_47982 crossref_primary_10_1186_s13023_024_03295_7 crossref_primary_10_4103_hm_hm_39_21 crossref_primary_10_1016_j_hansur_2023_09_373 crossref_primary_10_1186_s44247_022_00003_y crossref_primary_10_4103_jfmpc_jfmpc_920_22 crossref_primary_10_1186_s12875_025_02719_y crossref_primary_10_1177_14604582241307208 crossref_primary_10_1093_eurjcn_zvab120 crossref_primary_10_2196_31374 crossref_primary_10_1080_07853890_2023_2262088 crossref_primary_10_1071_HC20134 crossref_primary_10_3390_jpm11060459 crossref_primary_10_1007_s11845_021_02672_6 crossref_primary_10_7759_cureus_53084 crossref_primary_10_3390_ijerph18136885 crossref_primary_10_4103_injms_injms_62_21 crossref_primary_10_1186_s41687_023_00659_8 crossref_primary_10_1007_s10995_021_03211_6 crossref_primary_10_2196_49058 crossref_primary_10_1093_fampra_cmae008 crossref_primary_10_1097_OLQ_0000000000001945 crossref_primary_10_1080_09638288_2023_2289594 crossref_primary_10_1016_j_pec_2022_01_006 crossref_primary_10_1089_tmj_2023_0530 crossref_primary_10_1371_journal_pone_0273935 crossref_primary_10_1007_s44250_023_00033_x crossref_primary_10_2196_58683 crossref_primary_10_3390_healthcare10122472 crossref_primary_10_1016_j_heliyon_2023_e16760 crossref_primary_10_1371_journal_pone_0293089 crossref_primary_10_3233_PPR_220730 crossref_primary_10_3390_ijerph19116357 crossref_primary_10_3399_BJGPO_2021_0192 crossref_primary_10_1111_jorc_12475 crossref_primary_10_1071_HC21050 crossref_primary_10_2196_35864 crossref_primary_10_1016_j_ijmedinf_2023_105042 crossref_primary_10_3390_healthcare9101401 crossref_primary_10_7759_cureus_30148 crossref_primary_10_1371_journal_pone_0302815 crossref_primary_10_1177_1357633X211066235 crossref_primary_10_1055_a_1957_5763 crossref_primary_10_1071_PY22073 crossref_primary_10_1186_s12875_022_01887_5 |
| Cites_doi | 10.1136/leader-2020-000262 10.1136/bmj.m1279 10.1136/bmjopen-2017-016242 10.21037/mhealth.2019.12.03 10.1002/sres.2442 10.1136/bmj.m998 10.1186/1475-9276-12-18 10.1080/10668920802000423 10.1080/14780887.2020.1769238 10.1191/1478088706qp063oa 10.1007/s11606-015-3489-x 10.1080/13504851.2016.1270410 10.1001/jama.2020.10619 10.3310/hsdr06210 10.3399/bjgp19X704573 10.1136/bmj.j4197 10.1370/afm.1616 10.1186/s13012-015-0238-9 10.1186/1472-6963-10-233 |
| ContentType | Journal Article |
| Copyright | COPYRIGHT 2020 BioMed Central Ltd. 2020. This work is licensed under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. The Author(s) 2020 |
| Copyright_xml | – notice: COPYRIGHT 2020 BioMed Central Ltd. – notice: 2020. This work is licensed under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. – notice: The Author(s) 2020 |
| DBID | AAYXX CITATION CGR CUY CVF ECM EIF NPM 3V. 7X7 7XB 88E 8FI 8FJ 8FK ABUWG AFKRA AZQEC BENPR CCPQU COVID DWQXO FYUFA GHDGH K9. M0S M1P PHGZM PHGZT PIMPY PJZUB PKEHL PPXIY PQEST PQQKQ PQUKI PRINS 7X8 5PM DOA |
| DOI | 10.1186/s12875-020-01336-1 |
| DatabaseName | CrossRef Medline MEDLINE MEDLINE (Ovid) MEDLINE MEDLINE PubMed ProQuest Central (Corporate) Health & Medical Collection ProQuest Central (purchase pre-March 2016) Medical Database (Alumni Edition) Hospital Premium Collection Hospital Premium Collection (Alumni Edition) ProQuest Central (Alumni) (purchase pre-March 2016) ProQuest Central (Alumni) ProQuest Central UK/Ireland ProQuest Central Essentials ProQuest Central ProQuest One Coronavirus Research Database ProQuest Central Korea Health Research Premium Collection Health Research Premium Collection (Alumni) ProQuest Health & Medical Complete (Alumni) ProQuest Health & Medical Collection Medical Database ProQuest Central Premium ProQuest One Academic Publicly Available Content Database ProQuest Health & Medical Research Collection ProQuest One Academic Middle East (New) ProQuest One Health & Nursing ProQuest One Academic Eastern Edition (DO NOT USE) ProQuest One Academic ProQuest One Academic UKI Edition ProQuest Central China MEDLINE - Academic PubMed Central (Full Participant titles) DOAJ - Directory of Open Access Journals |
| DatabaseTitle | CrossRef MEDLINE Medline Complete MEDLINE with Full Text PubMed MEDLINE (Ovid) Publicly Available Content Database ProQuest One Academic Middle East (New) ProQuest Central Essentials ProQuest Health & Medical Complete (Alumni) ProQuest Central (Alumni Edition) ProQuest One Community College ProQuest One Health & Nursing ProQuest Central China ProQuest Central Health Research Premium Collection Health and Medicine Complete (Alumni Edition) ProQuest Central Korea Health & Medical Research Collection ProQuest Central (New) ProQuest Medical Library (Alumni) ProQuest One Academic Eastern Edition Coronavirus Research Database ProQuest Hospital Collection Health Research Premium Collection (Alumni) ProQuest Hospital Collection (Alumni) ProQuest Health & Medical Complete ProQuest Medical Library ProQuest One Academic UKI Edition ProQuest One Academic ProQuest One Academic (New) ProQuest Central (Alumni) MEDLINE - Academic |
| DatabaseTitleList | MEDLINE - Academic MEDLINE Publicly Available Content Database |
| Database_xml | – sequence: 1 dbid: DOA name: DOAJ (Directory of Open Access Journals) url: https://www.doaj.org/ sourceTypes: Open Website – sequence: 2 dbid: NPM name: PubMed url: https://proxy.k.utb.cz/login?url=http://www.ncbi.nlm.nih.gov/entrez/query.fcgi?db=PubMed sourceTypes: Index Database – sequence: 3 dbid: EIF name: MEDLINE url: https://proxy.k.utb.cz/login?url=https://www.webofscience.com/wos/medline/basic-search sourceTypes: Index Database – sequence: 4 dbid: BENPR name: ProQuest Central (subscription) url: https://www.proquest.com/central sourceTypes: Aggregation Database |
| DeliveryMethod | fulltext_linktorsrc |
| Discipline | Medicine |
| EISSN | 1471-2296 |
| EndPage | 14 |
| ExternalDocumentID | oai_doaj_org_article_3c8a2fcd55e24aa299c7813f071b1c74 PMC7733693 A650500322 33308161 10_1186_s12875_020_01336_1 |
| Genre | Journal Article |
| GeographicLocations | New Zealand |
| GeographicLocations_xml | – name: New Zealand |
| GrantInformation_xml | – fundername: ; |
| GroupedDBID | --- 23N 2WC 53G 5VS 6J9 6PF AAFWJ AAWTL AAYXX ABDBF ACGFO ACGFS ACIHN ACMJI ACUHS ADBBV ADRAZ ADUKV AEAQA AENEX AFPKN AHBYD AHMBA AHYZX ALIPV ALMA_UNASSIGNED_HOLDINGS AMKLP AMTXH AOIJS BAPOH BAWUL BCNDV BFQNJ BMC BPHCQ BVXVI C6C CITATION CS3 DIK DU5 E3Z EAD EAP EAS EBD EBS EMB EMK EMOBN ESX F5P GROUPED_DOAJ GX1 HYE IAO IHR INH INR ITC KQ8 M48 M~E O5R O5S OVT P2P PGMZT PQQKQ PROAC RBZ RNS ROL RPM SMD SV3 TR2 TUS U2A UNMZH W2D WOQ WOW XSB CGR CUY CVF ECM EIF NPM 3V. 7X7 7XB 88E 8FI 8FJ 8FK ABUWG AFKRA AZQEC BENPR CCPQU COVID DWQXO FYUFA K9. M1P PHGZM PHGZT PIMPY PJZUB PKEHL PPXIY PQEST PQUKI PRINS 7X8 5PM |
| ID | FETCH-LOGICAL-c563t-56d88f3237b3ac49340bf6b6b6d2c0aeb729c1ee07a919dcf137447730ae70993 |
| IEDL.DBID | M48 |
| ISSN | 1471-2296 |
| IngestDate | Wed Aug 27 01:06:15 EDT 2025 Thu Aug 21 13:32:53 EDT 2025 Fri Jul 11 00:12:55 EDT 2025 Mon Jun 30 03:06:10 EDT 2025 Tue Jun 17 21:26:17 EDT 2025 Tue Jun 10 20:45:12 EDT 2025 Thu Apr 03 07:02:23 EDT 2025 Thu Apr 24 23:06:01 EDT 2025 Tue Jul 01 00:58:15 EDT 2025 |
| IsDoiOpenAccess | true |
| IsOpenAccess | true |
| IsPeerReviewed | false |
| IsScholarly | false |
| Issue | 1 |
| Keywords | Pandemic Delivery of health care Patient-centred care Telemedicine Primary health care Patient experience |
| Language | English |
| License | Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated in a credit line to the data. |
| LinkModel | DirectLink |
| MergedId | FETCHMERGED-LOGICAL-c563t-56d88f3237b3ac49340bf6b6b6d2c0aeb729c1ee07a919dcf137447730ae70993 |
| Notes | ObjectType-Article-1 SourceType-Scholarly Journals-1 ObjectType-Feature-2 content type line 14 content type line 23 |
| ORCID | 0000-0003-4426-2574 |
| OpenAccessLink | https://www.proquest.com/docview/2471152105?pq-origsite=%requestingapplication% |
| PMID | 33308161 |
| PQID | 2471152105 |
| PQPubID | 44667 |
| PageCount | 14 |
| ParticipantIDs | doaj_primary_oai_doaj_org_article_3c8a2fcd55e24aa299c7813f071b1c74 pubmedcentral_primary_oai_pubmedcentral_nih_gov_7733693 proquest_miscellaneous_2470035623 proquest_journals_2471152105 gale_infotracmisc_A650500322 gale_infotracacademiconefile_A650500322 pubmed_primary_33308161 crossref_citationtrail_10_1186_s12875_020_01336_1 crossref_primary_10_1186_s12875_020_01336_1 |
| ProviderPackageCode | CITATION AAYXX |
| PublicationCentury | 2000 |
| PublicationDate | 2020-12-13 |
| PublicationDateYYYYMMDD | 2020-12-13 |
| PublicationDate_xml | – month: 12 year: 2020 text: 2020-12-13 day: 13 |
| PublicationDecade | 2020 |
| PublicationPlace | England |
| PublicationPlace_xml | – name: England – name: London |
| PublicationTitle | BMC family practice |
| PublicationTitleAlternate | BMC Fam Pract |
| PublicationYear | 2020 |
| Publisher | BioMed Central Ltd BioMed Central BMC |
| Publisher_xml | – name: BioMed Central Ltd – name: BioMed Central – name: BMC |
| References | 1336_CR18 V Braun (1336_CR17) 2006; 3 N Khan (1336_CR11) 2020; 02 1336_CR4 1336_CR2 AE Sutherland (1336_CR31) 2020; 26 1336_CR1 Ministry of Health (1336_CR21) 2020 ER Dorsey (1336_CR34) 2020; 08 1336_CR8 J Cumming (1336_CR9) 2014 1336_CR7 1336_CR5 T Bodenheimer (1336_CR13) 2014; 12 Statistics New Zealand (1336_CR19) 2014 Statistics New Zealand (1336_CR20) 2020 M Daly (1336_CR38) 2017; 24 1336_CR32 VA Wade (1336_CR33) 2010; 10 1336_CR15 CS Kruse (1336_CR26) 2017; 7 1336_CR37 1336_CR14 T Greenhalgh (1336_CR29) 2020; 368 M Chwistek (1336_CR24) 2020; 324 LJ Sax (1336_CR36) 2008; 32 KN Ray (1336_CR27) 2015; 21 J Wherton (1336_CR30) 2020; 4 V Hammersley (1336_CR35) 2019; 69 University of Auckland (1336_CR43) 2020 J Isautier (1336_CR39) 2020 AZ Dawson (1336_CR47) 2020; 6 C Standing (1336_CR6) 2018; 35 J Thornton (1336_CR48) 2020; 368 1336_CR42 1336_CR41 BE Holtz (1336_CR16) 2020; 01 LR Kalankesh (1336_CR3) 2016; 13 K Bohot (1336_CR28) 2019 1336_CR46 KA Hirko (1336_CR12) 2020; 26 1336_CR23 1336_CR44 J-F Levesque (1336_CR10) 2013; 12 AJ Triana (1336_CR22) 2020; 19 JM Polinski (1336_CR40) 2016; 31 B Meehan (1336_CR45) 2020; 26 1336_CR25 |
| References_xml | – volume: 4 start-page: 120 year: 2020 ident: 1336_CR30 publication-title: BMJ Leader. doi: 10.1136/leader-2020-000262 – volume: 368 start-page: m1279 year: 2020 ident: 1336_CR48 publication-title: Bmj. doi: 10.1136/bmj.m1279 – volume-title: Lessons from the COVID-19 pandemic: People’s experiences and satisfaction with telehealth during the COVID-19 pandemic in Australia year: 2020 ident: 1336_CR39 – volume: 7 issue: 8 year: 2017 ident: 1336_CR26 publication-title: BMJ Open doi: 10.1136/bmjopen-2017-016242 – ident: 1336_CR37 – volume: 6 start-page: 30 year: 2020 ident: 1336_CR47 publication-title: mHealth doi: 10.21037/mhealth.2019.12.03 – volume: 35 start-page: 90 issue: 1 year: 2018 ident: 1336_CR6 publication-title: Syst Res Behav Sci doi: 10.1002/sres.2442 – ident: 1336_CR14 – volume-title: Outpatient Telehealth trial year: 2019 ident: 1336_CR28 – volume: 368 start-page: m998 year: 2020 ident: 1336_CR29 publication-title: BMJ. doi: 10.1136/bmj.m998 – volume: 12 start-page: 18 issue: 1 year: 2013 ident: 1336_CR10 publication-title: Int J Equity Health doi: 10.1186/1475-9276-12-18 – volume: 26 start-page: 26 year: 2020 ident: 1336_CR12 publication-title: J Am Med Inform Assoc – volume-title: COVID-19 health and wellbeing survey: week 13 results year: 2020 ident: 1336_CR21 – volume: 32 start-page: 712 issue: 9 year: 2008 ident: 1336_CR36 publication-title: Commun Coll J Res Pract doi: 10.1080/10668920802000423 – ident: 1336_CR7 – volume: 26 start-page: 18 issue: 3 year: 2020 ident: 1336_CR45 publication-title: Kai Tiaki Nursing New Zealand – volume-title: New Zealand health system review year: 2014 ident: 1336_CR9 – ident: 1336_CR4 – ident: 1336_CR2 – ident: 1336_CR18 doi: 10.1080/14780887.2020.1769238 – ident: 1336_CR41 – volume: 3 start-page: 77 issue: 2 year: 2006 ident: 1336_CR17 publication-title: Qual Res Psychol doi: 10.1191/1478088706qp063oa – volume: 31 start-page: 269 issue: 3 year: 2016 ident: 1336_CR40 publication-title: J Gen Intern Med doi: 10.1007/s11606-015-3489-x – volume-title: Quick COVID-19 NZ primary care survey. Executive summary for series 3: 19-25 June 2020 year: 2020 ident: 1336_CR43 – volume: 24 start-page: 1267 issue: 17 year: 2017 ident: 1336_CR38 publication-title: Appl Econ Lett doi: 10.1080/13504851.2016.1270410 – volume: 02 start-page: 02 year: 2020 ident: 1336_CR11 publication-title: BJGP Open – volume: 324 start-page: 149 issue: 2 year: 2020 ident: 1336_CR24 publication-title: JAMA. doi: 10.1001/jama.2020.10619 – ident: 1336_CR32 doi: 10.3310/hsdr06210 – volume: 08 start-page: 08 year: 2020 ident: 1336_CR34 publication-title: J Parkinsons Dis – ident: 1336_CR15 – ident: 1336_CR8 – volume: 13 start-page: 1h issue: Fall year: 2016 ident: 1336_CR3 publication-title: Perspect Health Inf Manag – volume: 69 start-page: e595 issue: 686 year: 2019 ident: 1336_CR35 publication-title: Br J Gen Pract doi: 10.3399/bjgp19X704573 – ident: 1336_CR25 doi: 10.1136/bmj.j4197 – volume: 12 start-page: 166 issue: 2 year: 2014 ident: 1336_CR13 publication-title: Ann Fam Med doi: 10.1370/afm.1616 – ident: 1336_CR46 – volume-title: Labour market statistics: march 2020 quarter year: 2020 ident: 1336_CR20 – volume: 21 start-page: 567 issue: 8 year: 2015 ident: 1336_CR27 publication-title: Am J Manag Care – volume: 01 start-page: 01 year: 2020 ident: 1336_CR16 publication-title: Telemed J E Health – ident: 1336_CR5 – ident: 1336_CR23 doi: 10.1186/s13012-015-0238-9 – ident: 1336_CR44 – ident: 1336_CR42 – ident: 1336_CR1 – volume-title: Key findings from the 2013 New Zealand Disability Survey year: 2014 ident: 1336_CR19 – volume: 26 start-page: 26 year: 2020 ident: 1336_CR31 publication-title: BMJ Support Palliative Care – volume: 10 start-page: 233 issue: 1 year: 2010 ident: 1336_CR33 publication-title: BMC Health Serv Res doi: 10.1186/1472-6963-10-233 – volume: 19 start-page: 19 year: 2020 ident: 1336_CR22 publication-title: Telemed J E Health |
| SSID | ssj0017822 |
| Score | 2.3478649 |
| Snippet | During the first COVID-19 pandemic 'lockdown' in Aotearoa/New Zealand (March-May 2020, in which strict 'stay at home' measures were introduced), general... Background During the first COVID-19 pandemic 'lockdown' in Aotearoa/New Zealand (March-May 2020, in which strict 'stay at home' measures were introduced),... Background During the first COVID-19 pandemic ‘lockdown’ in Aotearoa/New Zealand (March–May 2020, in which strict ‘stay at home’ measures were introduced),... Abstract Background During the first COVID-19 pandemic ‘lockdown’ in Aotearoa/New Zealand (March–May 2020, in which strict ‘stay at home’ measures were... |
| SourceID | doaj pubmedcentral proquest gale pubmed crossref |
| SourceType | Open Website Open Access Repository Aggregation Database Index Database Enrichment Source |
| StartPage | 269 |
| SubjectTerms | Adolescent Adult Aged Appropriate technology Asian People Communicable Disease Control Control Coronaviruses COVID-19 Delivery of Health Care Epidemics Female Funding General Practice Health care access Humans Information technology Internet Interviews Male Medical consultation Medical personnel Middle Aged New Zealand Pandemic Pandemics Patient experience Patient Preference Patient Satisfaction Patient-centered care Patient-centred care Patients Polls & surveys Primary care Primary health care Privacy Qualitative Research Questionnaires Social networks Surveys Surveys and Questionnaires Telemedicine Web portals White People Young Adult |
| SummonAdditionalLinks | – databaseName: DOAJ - Directory of Open Access Journals dbid: DOA link: http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwrV3Ni9UwEA-yB_EifltdJYLgQco2X03rbRWXRVhPu7C3kKSJPlz7Htv3hP0D9v92JmnLK4JepLdmAk0yn83Mbwh5G3nUTQQBdM7ZUirvyobLUELkXMVYSascFgqffa1PL-SXS3W51-oLc8IyPHDeuCPhG8uj75QKXFoL2tPrhokIptExrxMSKNi8KZga7w_Q7k0lMk19NIAW1liJjElYQtQlW5ihhNb_p07eM0rLhMk9C3TygNwfXUd6nD_5IbkT-kfk7tl4Of6Y3J6DCcl1jdRjZeVVvmYf6Kqn3zK8NJ2qomiuT6SWbvA38s-Vp2DWfnQQlH-gw-76V7ihMEBXKScSAUvpuqcjCisNM0DykKg2c7eS4Qm5OPl8_um0HLsslF7VYluqumuaKLjQTlgvWyErF2sHT8d9ZYMD99uzECptW9Z2PjKhpdSgGWzQ4F-Kp-SgX_fhOaGaBdnVTgftldQVRCKVb0XnBUadztcFYdOmGz9CkGMnjCuTQpGmNvmgDByUSQdlWEHez3M2GYDjr9Qf8SxnSgTPTi-ApczIUuZfLFWQd8gJBkUcPs_bsVIBFolgWeYYvFoF2pDzghwuKEE0_XJ44iUzqobBcHAH0GmqVEHezMM4E9Pd-rDeJRq84gXXtCDPMuvNSxJCYLMUWKpeMOVizcuRfvU9AYdrxL5sxYv_sUkvyT2O8sR4ycQhOdhe78Ir8M-27nUSxd_FajiD priority: 102 providerName: Directory of Open Access Journals – databaseName: Health & Medical Collection dbid: 7X7 link: http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwfV3di9QwEA96gvgiftvzlAiCD1Ku-WjT-iKneBzC-XQH-xaSNDmXO7vrdvfAP8D_25k0rVeEY982U2g638nMbwh5F3hQdQAFtNaaXJbO5jWXPofMuQihkKa02Ch8-r06OZffFuUiHbj1qaxytInRULcrh2fkhxysKPqaovy0_pXj1Ci8XU0jNO6SewhdhlKtFlPCxdD7jY0ydXXYgy1W2I-MpVhCVDmbOaOI2f-_Zb7hmuZlkzf80PEj8jAFkPRo4Phjcsd3T8j903RF_pT8OQNHMnQ3Uof9lVfDZXtPlx29GECm6dgbRYcuRWroGg-Tfy4dBed22UJq_pH2u821_01hgS5jZSTCltJVRxMWK_UTTHIfqdbTzJL-GTk__nr25SRPsxZyV1Zim5dVW9dBcKGsME42QhY2VBZ-LXeF8RaCcMe8L5RpWNO6wISSUoF9MF5BlCmek71u1fmXhCrmZVtZ5ZUrpSogHylcI1onMPe0rsoIGz-6dgmIHOdhXOmYkNSVHhilgVE6MkqzjHyYnlkPMBy3Un9GXk6UCKEd_1htLnTSSC1cbXhwbVl6Lo0Bt-xUzUSAmMsyp2RG3qMkaFR0eD1nUr8CbBIhs_QRxLYl2ETOM3IwowQFdfPlUZZ0MhC9_ifOGXk7LeOTWPTW-dUu0uBFLwSoGXkxiN60JSEEjkyBraqZUM72PF_plj8ifLhCBMxG7N_-Wq_IA46awnjOxAHZ2252_jXEX1v7JirZX8-dL9s priority: 102 providerName: ProQuest |
| Title | Telehealth consultations in general practice during a pandemic lockdown: survey and interviews on patient experiences and preferences |
| URI | https://www.ncbi.nlm.nih.gov/pubmed/33308161 https://www.proquest.com/docview/2471152105 https://www.proquest.com/docview/2470035623 https://pubmed.ncbi.nlm.nih.gov/PMC7733693 https://doaj.org/article/3c8a2fcd55e24aa299c7813f071b1c74 |
| Volume | 21 |
| hasFullText | 1 |
| inHoldings | 1 |
| isFullTextHit | |
| isPrint | |
| link | http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwjV1ta9RAEF5qC-IX8d1oPVYQ_CDR7EuyiSDSSksRroj0oN-W3c2mHp6583In9gf4v53ZvNhgEblv2Um4yc7szGT3eYaQFxWvVF6BA1prTSxTZ-OcSx9D5ZxUVSJNahEoPD3NTmby43l6vkP6dkfdC2yuLe2wn9RsvXj98_vle3D4d8Hh8-xNA2usQpwxHrESIouhGtqDyKSwo8FU_tlVwGgY0EaKxZwXWQ-iufYZo0AV-Pz_XrWvhK3xkcorMer4DrndJZf0oLWGu2TH1_fIzWm3fX6f_DqDINMiH6lD7OWi3Yhv6LymFy0BNe1xU7RFMFJDV_ih-dvcUQh8X0so29_SZrv-4S8pDNB5ODWJlKZ0WdOOp5X6gUK5CVKroZ9J84DMjo_OPpzEXR-G2KWZ2MRpVuZ5JbhQVhgnCyETW2UWfiV3ifEWEnTHvE-UKVhRuooJJaWCtcN4BRmoeEh262XtHxOqmJdlZpVXLpUqgVolcYUoncC61LosIqx_6dp1JOXYK2OhQ7GSZ7qdKA0TpcNEaRaRV8M9q5ai45_ShziXgyTSa4cLy_WF7rxVC5cbXrkyTT2XxkDIdipnooJ8zDKnZEReoiVoNEv4e850WAZQEum09AHkvSmsl5xHZH8kCc7rxsO9Lene9jUH-8S0Kkkj8nwYxjvxQFztl9sgg5vAkLxG5FFreoNKQghspwKqqpFRjnQej9TzL4FaXCE7ZiGe_Ld-T8ktjk7DeMzEPtndrLf-GaRpGzshN9S5mpC9w6PTT58n4WPHJPjjbwrgPHo |
| linkProvider | Scholars Portal |
| linkToHtml | http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwtV1Lb9QwELZKkYAL4lkCBYwE4oCixo_EWSSEyqPa0m5PW2lvxnacsqIky2aXqj-Av8NvZCYvGiH1VuW2nkTxzjue-YaQlznPVZqDAlprTShjZ8OUSx9C5hzleSRNbLFReHKUjI_ll1k82yB_ul4YLKvsbGJtqLPS4TfyHQ5WFH1NFL9f_AxxahSernYjNBqxOPDnZ5CyVe_2PwF_X3G-93n6cRy2UwVCFydiFcZJlqa54EJZYZwcCRnZPLFwZdxFxlsINx3zPlJmxEaZy5lQUirQBOMVxFMCnnuNXAfHG2Gyp2Z9gsfQ23aNOWmyU4HtV9j_jKVfQiQhGzi_ekbA_57ggisclmle8Ht7d8jtNmClu42E3SUbvrhHbkzaI_n75PcUHFfTTUkd9nOeNof7FZ0X9KQBtaZdLxZtuiKpoQv8eP1j7ig40-9ZeVa8pdV6-cufU1ig87oSE2FSaVnQFvuV-h6WuaqpFv2MlOoBOb4SLjwkm0VZ-EeEKuZllljllYuliiD_idxIZE5grmtdEhDW_enatcDnOH_jVNcJUJrohlEaGKVrRmkWkDf9PYsG9uNS6g_Iy54SIbvrH8rliW4tgBYuNTx3WRx7Lo2BMMCplIkcYjzLnJIBeY2SoNGwwOs50_ZHwCYRokvvQiwdgw3mPCDbA0owCG643MmSbg1Spf-pT0Be9Mt4JxbZFb5c1zR4sAwBcUC2GtHrtySEwBEtsFU1EMrBnocrxfxbDVeuEHFzJB5f_lrPyc3xdHKoD_ePDp6QWxy1hvGQiW2yuVqu_VOI_Vb2Wa1wlHy9ag3_CydQbCo |
| openUrl | ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fsummon.serialssolutions.com&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=Telehealth+consultations+in+general+practice+during+a+pandemic+lockdown%3A+survey+and+interviews+on+patient+experiences+and+preferences&rft.jtitle=BMC+family+practice&rft.au=Imlach%2C+Fiona&rft.au=McKinlay%2C+Eileen&rft.au=Middleton%2C+Lesley&rft.au=Kennedy%2C+Jonathan&rft.date=2020-12-13&rft.pub=BioMed+Central+Ltd&rft.issn=1471-2296&rft.eissn=1471-2296&rft.volume=21&rft.issue=1&rft_id=info:doi/10.1186%2Fs12875-020-01336-1&rft.externalDocID=A650500322 |
| thumbnail_l | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/lc.gif&issn=1471-2296&client=summon |
| thumbnail_m | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/mc.gif&issn=1471-2296&client=summon |
| thumbnail_s | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/sc.gif&issn=1471-2296&client=summon |