Adaptation of the Patient Feedback Survey at a Community Treatment Setting

• Published in: The American journal on addictions Vol. 21; no. 1; pp. 63 - 71
• Main Authors: Kolodziej, Monika E., Muchowski, Patrice M., Hamdi, Nayla R., Morrissette, Paula, McGowan, Alicen J., Weiss, Roger D.
• Format: Journal Article
• Language: English
• Published: Malden, USA Blackwell Publishing Inc 01.01.2012
• Subjects: Ambulatory Care - methods; Ambulatory Care - standards; Cannabis; Community Mental Health Services - methods; Community Mental Health Services - standards; Feedback; Female; Health Care Surveys; Humans; Male; Narcotics Anonymous; Outcome and Process Assessment, Health Care; Outpatient treatment; Patient Preference; Psychotherapy, Group - methods; Psychotherapy, Group - standards; Quality Assurance, Health Care - methods; Research Design; Residential Treatment - methods; Residential Treatment - standards; Self-Help Groups - standards; Substance abuse; Substance-Related Disorders - psychology; Substance-Related Disorders - therapy; Therapeutic Community; Treatment methods

The Patient Feedback Survey is a performance improvement measure designed to assess the quality of outpatient substance abuse treatment. We modified and administered this measure to 500 individuals at a multisite treatment provider. Although the feedback scores were high in general, analyses of vari...