Explainable AI improves task performance in human–AI collaboration

• Published in: Scientific reports Vol. 14; no. 1; pp. 31150 - 13
• Main Authors: Senoner, Julian, Schallmoser, Simon, Kratzwald, Bernhard, Feuerriegel, Stefan, Netland, Torbjørn
• Format: Journal Article
• Language: English
• Published: London Nature Publishing Group UK 28.12.2024; Nature Publishing Group; Nature Portfolio
• Subjects: 639/166/988; 639/705/117; 692/1807/1812; Adult; Algorithms; Artificial Intelligence; Black lung; Collaboration; Decision making; Experiments; Explainable AI; Female; Human-centered AI; Humanities and Social Sciences; Humans; Human–AI collaboration; Inspection; Male; Mental task performance; multidisciplinary; Predictions; Science; Science (multidisciplinary); Subject specialists; Task performance; Task Performance and Analysis; Decision-making; Task performance; Explainable AI; Human–AI collaboration; Human-centered AI
• ISSN: 2045-2322; 2045-2322
• DOI: 10.1038/s41598-024-82501-9

Artificial intelligence (AI) provides considerable opportunities to assist human work. However, one crucial challenge of human–AI collaboration is that many AI algorithms operate in a black-box manner where the way how the AI makes predictions remains opaque. This makes it difficult for humans to va...