Associations between emotional intelligence and doctor burnout, job satisfaction and patient satisfaction
Medical Education 2011: 45: 835–842 CONTEXT The occupational health literature has long been dominated by stress‐related topics. A more contemporary perspective suggests using a positive approach in the form of a health model focused on what is right with people, such as feelings of well‐being and...
Saved in:
Published in | Medical education Vol. 45; no. 8; pp. 835 - 842 |
---|---|
Main Authors | , , , , , , |
Format | Journal Article |
Language | English |
Published |
Oxford, UK
Blackwell Publishing Ltd
01.08.2011
Wiley-Blackwell |
Subjects | |
Online Access | Get full text |
Cover
Loading…
Abstract | Medical Education 2011: 45: 835–842
CONTEXT The occupational health literature has long been dominated by stress‐related topics. A more contemporary perspective suggests using a positive approach in the form of a health model focused on what is right with people, such as feelings of well‐being and satisfaction.
OBJECTIVES Using a positive perspective and multi‐source data collection, this study investigated the inter‐relationships among emotional intelligence (EI), patient satisfaction, doctor burnout and job satisfaction.
METHODS In this observational study, 110 internists and 2872 out‐patients were surveyed in face‐to‐face interviews.
RESULTS Higher self‐rated EI was significantly associated with less burnout (p < 0.001) and higher job satisfaction (p < 0.001). Higher patient satisfaction was correlated with less burnout (p < 0.01). Less burnout was found to be associated with higher job satisfaction (p < 0.001).
CONCLUSIONS This study identified EI as a factor in understanding doctors’ work‐related issues. Given the multi‐dimensional nature of EI, refinement of the definition of EI and the construct validity of EI as rated by others require further examination. |
---|---|
AbstractList | Medical Education 2011: 45: 835-842 CONTEXT The occupational health literature has long been dominated by stress-related topics. A more contemporary perspective suggests using a positive approach in the form of a health model focused on what is right with people, such as feelings of well-being and satisfaction. OBJECTIVES Using a positive perspective and multi-source data collection, this study investigated the inter-relationships among emotional intelligence (EI), patient satisfaction, doctor burnout and job satisfaction. METHODS In this observational study, 110 internists and 2872 out-patients were surveyed in face-to-face interviews. RESULTS Higher self-rated EI was significantly associated with less burnout (p<0.001) and higher job satisfaction (p<0.001). Higher patient satisfaction was correlated with less burnout (p<0.01). Less burnout was found to be associated with higher job satisfaction (p<0.001). CONCLUSIONS This study identified EI as a factor in understanding doctors' work-related issues. Given the multi-dimensional nature of EI, refinement of the definition of EI and the construct validity of EI as rated by others require further examination. CONTEXTThe occupational health literature has long been dominated by stress-related topics. A more contemporary perspective suggests using a positive approach in the form of a health model focused on what is right with people, such as feelings of well-being and satisfaction.OBJECTIVESUsing a positive perspective and multi-source data collection, this study investigated the inter-relationships among emotional intelligence (EI), patient satisfaction, doctor burnout and job satisfaction.METHODSIn this observational study, 110 internists and 2872 out-patients were surveyed in face-to-face interviews.RESULTSHigher self-rated EI was significantly associated with less burnout (p<0.001) and higher job satisfaction (p<0.001). Higher patient satisfaction was correlated with less burnout (p<0.01). Less burnout was found to be associated with higher job satisfaction (p<0.001).CONCLUSIONSThis study identified EI as a factor in understanding doctors' work-related issues. Given the multi-dimensional nature of EI, refinement of the definition of EI and the construct validity of EI as rated by others require further examination. The occupational health literature has long been dominated by stress-related topics. A more contemporary perspective suggests using a positive approach in the form of a health model focused on what is right with people, such as feelings of well-being and satisfaction. Using a positive perspective and multi-source data collection, this study investigated the inter-relationships among emotional intelligence (EI), patient satisfaction, doctor burnout and job satisfaction. In this observational study, 110 internists and 2872 out-patients were surveyed in face-to-face interviews. Higher self-rated EI was significantly associated with less burnout (p<0.001) and higher job satisfaction (p<0.001). Higher patient satisfaction was correlated with less burnout (p<0.01). Less burnout was found to be associated with higher job satisfaction (p<0.001). This study identified EI as a factor in understanding doctors' work-related issues. Given the multi-dimensional nature of EI, refinement of the definition of EI and the construct validity of EI as rated by others require further examination. Medical Education 2011: 45: 835–842 CONTEXT The occupational health literature has long been dominated by stress‐related topics. A more contemporary perspective suggests using a positive approach in the form of a health model focused on what is right with people, such as feelings of well‐being and satisfaction. OBJECTIVES Using a positive perspective and multi‐source data collection, this study investigated the inter‐relationships among emotional intelligence (EI), patient satisfaction, doctor burnout and job satisfaction. METHODS In this observational study, 110 internists and 2872 out‐patients were surveyed in face‐to‐face interviews. RESULTS Higher self‐rated EI was significantly associated with less burnout (p < 0.001) and higher job satisfaction (p < 0.001). Higher patient satisfaction was correlated with less burnout (p < 0.01). Less burnout was found to be associated with higher job satisfaction (p < 0.001). CONCLUSIONS This study identified EI as a factor in understanding doctors’ work‐related issues. Given the multi‐dimensional nature of EI, refinement of the definition of EI and the construct validity of EI as rated by others require further examination. |
Author | Liu, Yi-Tien Yen, Cheng-Yo Weng, Hui-Ching Cheng, Yu-Jen Chang, Chi-Chang Hung, Chao-Ming Huang, Chih-Kun |
Author_xml | – sequence: 1 givenname: Hui-Ching surname: Weng fullname: Weng, Hui-Ching organization: Department of Health Management, I-Shou University, Kaoshiung, Taiwan – sequence: 2 givenname: Chao-Ming surname: Hung fullname: Hung, Chao-Ming organization: Department of General Surgery, E-Da Hospital, Department of Medical Nurtition, I-Shou University, Kaoshiung, Taiwan – sequence: 3 givenname: Yi-Tien surname: Liu fullname: Liu, Yi-Tien organization: Department of Plastic Surgery, E-Da Hospital, Department of Healthcare Management, I-Shou University, Kaoshiung, Taiwan – sequence: 4 givenname: Yu-Jen surname: Cheng fullname: Cheng, Yu-Jen organization: Department of Chest Surgery, E-Da Hospital, Department of Health Management, I-Shou University, Kaoshiung, Taiwan – sequence: 5 givenname: Cheng-Yo surname: Yen fullname: Yen, Cheng-Yo organization: Department of Orthopedics, E-Da Hospital, Department of Physical Therapy, I-Shou University, Kaoshiung, Taiwan – sequence: 6 givenname: Chi-Chang surname: Chang fullname: Chang, Chi-Chang organization: Department of Obstetrics & Gynecology, E-Da Hospital, Department of Nursing, I-Shou University, Kaoshiung, Taiwan – sequence: 7 givenname: Chih-Kun surname: Huang fullname: Huang, Chih-Kun organization: Department of Chest Surgery, E-Da Hospital, Department of Health Management, I-Shou University, Kaoshiung, Taiwan |
BackLink | http://pascal-francis.inist.fr/vibad/index.php?action=getRecordDetail&idt=24354888$$DView record in Pascal Francis https://www.ncbi.nlm.nih.gov/pubmed/21752080$$D View this record in MEDLINE/PubMed |
BookMark | eNqFkU9vFCEYxompsdvqVzBcjBdn5M_AMBeTplu3Na1ebPRGgAHDOgvrMJNuv73QXdd4kgvkfX488L7PGTgJMVgAIEY1zuv9usaUs4p0hNYEYVwj2glW756BxVE4AQtEkaiyjE7BWUprhFDLGvECnBLcMoIEWgB_kVI0Xk0-hgS1nR6sDdBuYimoAfow2WHwP2wwFqrQwz6aKY5Qz2OI8_QOrqOGKV9PTply5wna5oIN0z_CS_DcqSHZV4f9HNx_vPp6eV3dflndXF7cVoaVrwvmCOMds62gBDfO9gLT3jVCOcqNto0QTIuOE-1a0hCDnW5a3fWdyU05pek5eLv33Y7x12zTJDc-mdyECjbOSXYYcd5hKv5LCsE5amiLMvn6QM56Y3u5Hf1GjY_yzxwz8OYAqGTU4EYVjE9_uYbmwYvy5Ic99-AH-3jUMZIlV7mWJT5Z4pMlV_mUq9zJu6vlfTlmg2pv4NNkd0cDNf6UvKUtk98-rySlbPn97tNSruhv0iOoGA |
CitedBy_id | crossref_primary_10_17546_msd_427121 crossref_primary_10_1016_j_chest_2020_09_093 crossref_primary_10_12968_hmed_2014_75_5_281 crossref_primary_10_1186_s12875_021_01375_2 crossref_primary_10_1177_1359105316636950 crossref_primary_10_1016_j_shaw_2022_07_001 crossref_primary_10_14260_jemds_2017_1250 crossref_primary_10_1097_NCQ_0000000000000039 crossref_primary_10_1016_j_paid_2013_11_003 crossref_primary_10_1108_ICT_06_2023_0040 crossref_primary_10_3233_WOR_172630 crossref_primary_10_1027_1614_0001_a000324 crossref_primary_10_1108_JHOM_11_2016_0212 crossref_primary_10_1016_j_amjsurg_2023_01_022 crossref_primary_10_1016_j_jsurg_2018_01_021 crossref_primary_10_1016_j_jsurg_2020_08_003 crossref_primary_10_1136_emermed_2019_209393 crossref_primary_10_3280_rip2022oa13705 crossref_primary_10_1016_j_pto_2016_02_006 crossref_primary_10_1080_19325037_2016_1203840 crossref_primary_10_1186_s12909_023_04003_y crossref_primary_10_17240_aibuefd_2022___968962 crossref_primary_10_2139_ssrn_4190676 crossref_primary_10_1177_030802261307601202 crossref_primary_10_12788_jhm_2743 crossref_primary_10_1016_j_amjsurg_2024_02_041 crossref_primary_10_1111_1475_6773_14015 crossref_primary_10_1016_j_aorn_2017_08_002 crossref_primary_10_1016_j_pec_2017_10_017 crossref_primary_10_3928_01484834_20140821_13 crossref_primary_10_3934_publichealth_2020065 crossref_primary_10_4236_health_2013_510218 crossref_primary_10_1097_GOX_0000000000002057 crossref_primary_10_1007_s40670_016_0253_8 crossref_primary_10_1108_PIJPSM_06_2018_0076 crossref_primary_10_1080_10810730_2016_1276986 crossref_primary_10_1007_s40670_019_00791_5 crossref_primary_10_1007_s40596_020_01371_1 crossref_primary_10_1016_j_jsurg_2017_11_001 crossref_primary_10_3389_fpsyg_2021_729624 crossref_primary_10_1136_bmjopen_2020_037611 crossref_primary_10_1136_bmjopen_2023_074645 crossref_primary_10_1186_s12909_023_04454_3 crossref_primary_10_1136_bmjopen_2016_015141 crossref_primary_10_1016_j_amjsurg_2016_10_017 crossref_primary_10_14710_nmjn_v14i1_54040 crossref_primary_10_17116_profmed20222510123 crossref_primary_10_1186_s12909_017_0911_6 crossref_primary_10_1007_s12671_018_1062_5 crossref_primary_10_1108_TQM_10_2018_0136 crossref_primary_10_1001_jamanetworkopen_2020_7961 crossref_primary_10_2139_ssrn_3241762 crossref_primary_10_1177_2319714518767805 crossref_primary_10_1067_j_cpsurg_2017_07_001 crossref_primary_10_1080_20479700_2019_1641652 crossref_primary_10_1016_j_pec_2016_12_002 crossref_primary_10_1186_s12889_018_5817_7 crossref_primary_10_1001_jamainternmed_2018_3713 crossref_primary_10_1016_j_jsurg_2013_03_010 crossref_primary_10_3389_fpubh_2022_851408 crossref_primary_10_1007_s00520_019_04972_1 crossref_primary_10_1186_s12909_019_1877_3 crossref_primary_10_12968_ijtr_2017_0142 crossref_primary_10_1002_pbc_27244 crossref_primary_10_1080_20479700_2019_1621022 crossref_primary_10_1007_s11606_012_2157_7 crossref_primary_10_1016_j_ejtd_2021_100212 crossref_primary_10_1016_j_cpsurg_2022_101172 crossref_primary_10_1016_j_explore_2015_12_005 crossref_primary_10_1097_PEC_0000000000002936 crossref_primary_10_1002_oti_1443 crossref_primary_10_7748_ns_2023_e11994 crossref_primary_10_1007_s10597_014_9818_4 crossref_primary_10_1016_j_semerg_2014_03_008 crossref_primary_10_1016_j_ijchp_2016_10_001 crossref_primary_10_1093_jamia_ocy145 crossref_primary_10_1080_10615806_2013_777045 crossref_primary_10_38192_13_1_8 crossref_primary_10_1016_j_aprim_2012_10_001 crossref_primary_10_12968_ijtr_2013_20_11_550 crossref_primary_10_4103_mjdrdypu_mjdrdypu_201_22 crossref_primary_10_1080_00325481_2018_1515563 crossref_primary_10_1016_j_mayocp_2020_12_027 crossref_primary_10_4103_2347_5625_157566 crossref_primary_10_1016_j_pec_2013_05_010 crossref_primary_10_1186_s12909_023_04570_0 crossref_primary_10_1186_s12909_019_1481_6 crossref_primary_10_1371_journal_pone_0143159 crossref_primary_10_3389_fpsyg_2019_02004 crossref_primary_10_4276_030802213X13782044946382 crossref_primary_10_1186_s41077_023_00258_z crossref_primary_10_1177_1010539512449855 crossref_primary_10_3390_healthcare8040502 crossref_primary_10_1186_1472_6963_12_463 crossref_primary_10_1007_s12529_015_9473_3 crossref_primary_10_7759_cureus_23126 crossref_primary_10_4103_2455_5568_172703 crossref_primary_10_1097_MD_0000000000000906 crossref_primary_10_1016_j_wneu_2019_08_134 crossref_primary_10_1111_inm_12416 crossref_primary_10_1016_j_acap_2014_03_015 crossref_primary_10_18211_kjhrdq_2014_16_1_005 crossref_primary_10_1192_bja_2018_42 crossref_primary_10_1080_00325481_2019_1675361 crossref_primary_10_7748_nm_2019_e1820 crossref_primary_10_1177_0017896920911684 crossref_primary_10_46632_rmc_3_1_2 crossref_primary_10_1097_MLR_0000000000000914 crossref_primary_10_1111_hae_14447 crossref_primary_10_1186_s12909_015_0355_9 crossref_primary_10_1097_MLR_0000000000000999 crossref_primary_10_1177_0308022617691539 crossref_primary_10_5435_JAAOS_D_19_00633 crossref_primary_10_4018_IJHISI_318445 crossref_primary_10_1111_ajt_13056 crossref_primary_10_1002_jmrs_277 crossref_primary_10_1111_medu_12406 crossref_primary_10_1111_medu_12526 crossref_primary_10_1177_00031348231157813 crossref_primary_10_1016_j_jss_2016_10_015 crossref_primary_10_1002_acm2_12675 crossref_primary_10_3389_fpsyg_2020_506085 crossref_primary_10_1016_j_wneu_2024_06_088 crossref_primary_10_3389_fpsyg_2018_02649 crossref_primary_10_1016_j_jsurg_2020_09_024 crossref_primary_10_1016_j_zefq_2012_02_020 crossref_primary_10_1093_workar_waw013 crossref_primary_10_3109_02813432_2015_1067514 crossref_primary_10_1007_s10943_018_0703_2 crossref_primary_10_1016_j_cptl_2021_09_001 crossref_primary_10_1111_jjns_12100 crossref_primary_10_17795_nmsjournal11977 |
ContentType | Journal Article |
Copyright | Blackwell Publishing Ltd 2011 2015 INIST-CNRS Blackwell Publishing Ltd 2011. |
Copyright_xml | – notice: Blackwell Publishing Ltd 2011 – notice: 2015 INIST-CNRS – notice: Blackwell Publishing Ltd 2011. |
DBID | BSCLL IQODW CGR CUY CVF ECM EIF NPM 7X8 7T2 7U2 C1K |
DOI | 10.1111/j.1365-2923.2011.03985.x |
DatabaseName | Istex Pascal-Francis Medline MEDLINE MEDLINE (Ovid) MEDLINE MEDLINE PubMed MEDLINE - Academic Health and Safety Science Abstracts (Full archive) Safety Science and Risk Environmental Sciences and Pollution Management |
DatabaseTitle | MEDLINE Medline Complete MEDLINE with Full Text PubMed MEDLINE (Ovid) MEDLINE - Academic Health & Safety Science Abstracts Safety Science and Risk Environmental Sciences and Pollution Management |
DatabaseTitleList | Health & Safety Science Abstracts MEDLINE - Academic MEDLINE |
Database_xml | – sequence: 1 dbid: NPM name: PubMed url: https://proxy.k.utb.cz/login?url=http://www.ncbi.nlm.nih.gov/entrez/query.fcgi?db=PubMed sourceTypes: Index Database – sequence: 2 dbid: EIF name: MEDLINE url: https://proxy.k.utb.cz/login?url=https://www.webofscience.com/wos/medline/basic-search sourceTypes: Index Database |
DeliveryMethod | fulltext_linktorsrc |
Discipline | Medicine Education |
EISSN | 1365-2923 |
EndPage | 842 |
ExternalDocumentID | 21752080 24354888 MEDU3985 ark_67375_WNG_335DXMJD_G |
Genre | article Research Support, Non-U.S. Gov't Journal Article |
GroupedDBID | --- -W8 .3N .55 .GA .GJ .GO .Y3 04C 05W 0R~ 10A 1OB 1OC 29M 31~ 33P 36B 3O- 3SF 4.4 50Y 50Z 51W 51X 52M 52N 52O 52P 52R 52S 52T 52U 52V 52W 52X 53G 5GY 5HH 5LA 5RE 5VS 66C 6PF 702 7PT 8-0 8-1 8-3 8-4 8-5 8UM 930 A01 A03 AAESR AAEVG AAHHS AANLZ AAONW AASGY AAVGM AAWTL AAXRX AAZKR ABCQN ABCUV ABDBF ABEML ABHUG ABIVO ABJNI ABLJU ABPTK ABPVW ABQWH ABSRN ABWRO ABXGK ACAHQ ACBWZ ACCFJ ACCZN ACFBH ACGFS ACGOF ACMXC ACPOU ACSCC ACSMX ACXBN ACXME ACXQS ADAWD ADBBV ADBTR ADDAD ADEOM ADIZJ ADKYN ADMGS ADOZA ADXAS ADZMN AEEZP AEIGN AEIMD AENEX AEQDE AEQTP AEUQT AEUYR AFBPY AFEBI AFFNX AFFPM AFGKR AFPWT AFVGU AFZJQ AGJLS AHBTC AHEFC AHMBA AIACR AIURR AIWBW AJBDE ALAGY ALMA_UNASSIGNED_HOLDINGS ALUQN AMBMR AMYDB ATUGU AZBYB AZFZN AZVAB BAFTC BDRZF BFHJK BHBCM BMSDO BMXJE BROTX BRXPI BSCLL BY8 C45 CAG COF CS3 D-6 D-7 D-E D-F DCZOG DPXWK DR2 DRFUL DRMAN DRSTM DU5 DUUFO EAD EAP EAS EBC EBD EBS ECF ECT ECV EDJ EIHBH EJD EMB EMK EMOBN ENB ENC ENX EPS EPT ESX EX3 F00 F01 F04 F5P FEDTE FUBAC G-S G.N GODZA H.X HF~ HVGLF HZI HZ~ IHE IX1 J0M K48 KBYEO L7B LATKE LC2 LC3 LEEKS LH4 LITHE LOXES LP6 LP7 LUTES LW6 LYRES MEWTI MK4 MRFUL MRMAN MRSTM MSFUL MSMAN MSSTM MXFUL MXMAN MXSTM N04 N05 N9A NF~ O66 O9- OHT OVD P2W P2X P2Z P4B P4D PALCI PQQKQ Q.N Q11 QB0 Q~Q R.K RJQFR ROL RX1 SAMSI SUPJJ SV3 TEORI TUS UB1 W8V W99 WBKPD WH7 WHWMO WIH WIJ WIK WOHZO WOW WQ9 WQJ WRC WVDHM WXI WXSBR X7M XG1 YFH ZGI ZXP ZZTAW ~IA ~WT AAHSB ADOJX AITYG HGLYW OIG 08R AAPBV AAUGY AKALU IQODW CGR CUY CVF ECM EIF NPM 7X8 7T2 7U2 C1K |
ID | FETCH-LOGICAL-c5365-85f25695e783214fed813df48af36cbe4885b8962bf7242c1fb47b9d9c217fab3 |
IEDL.DBID | DR2 |
ISSN | 0308-0110 |
IngestDate | Sat Aug 17 04:14:04 EDT 2024 Fri Aug 16 23:17:06 EDT 2024 Sat Sep 28 07:49:13 EDT 2024 Sun Oct 22 16:02:37 EDT 2023 Sat Aug 24 00:49:00 EDT 2024 Wed Jan 17 05:00:55 EST 2024 |
IsDoiOpenAccess | false |
IsOpenAccess | true |
IsPeerReviewed | true |
IsScholarly | true |
Issue | 8 |
Keywords | Affect affectivity Association Physician patient relation Intelligence Physician Emotion emotionality Job satisfaction Public health Occupational burnout |
Language | English |
License | CC BY 4.0 Blackwell Publishing Ltd 2011. |
LinkModel | DirectLink |
MergedId | FETCHMERGED-LOGICAL-c5365-85f25695e783214fed813df48af36cbe4885b8962bf7242c1fb47b9d9c217fab3 |
Notes | ark:/67375/WNG-335DXMJD-G istex:7E00B960708947F9D060B241B7CE51429AAF751E ArticleID:MEDU3985 ObjectType-Article-1 SourceType-Scholarly Journals-1 ObjectType-Feature-2 content type line 23 ObjectType-Article-2 ObjectType-Feature-1 |
OpenAccessLink | https://onlinelibrary.wiley.com/doi/pdfdirect/10.1111/j.1365-2923.2011.03985.x |
PMID | 21752080 |
PQID | 886604370 |
PQPubID | 23479 |
PageCount | 8 |
ParticipantIDs | proquest_miscellaneous_910669138 proquest_miscellaneous_886604370 pubmed_primary_21752080 pascalfrancis_primary_24354888 wiley_primary_10_1111_j_1365_2923_2011_03985_x_MEDU3985 istex_primary_ark_67375_WNG_335DXMJD_G |
PublicationCentury | 2000 |
PublicationDate | August 2011 |
PublicationDateYYYYMMDD | 2011-08-01 |
PublicationDate_xml | – month: 08 year: 2011 text: August 2011 |
PublicationDecade | 2010 |
PublicationPlace | Oxford, UK |
PublicationPlace_xml | – name: Oxford, UK – name: Oxford – name: England |
PublicationTitle | Medical education |
PublicationTitleAlternate | Med Educ |
PublicationYear | 2011 |
Publisher | Blackwell Publishing Ltd Wiley-Blackwell |
Publisher_xml | – name: Blackwell Publishing Ltd – name: Wiley-Blackwell |
References | Kline R. Principles and Practice of Structural Equation Modelling. New York, NY: Guilford Press 2005;45-62. Capuzzo M, Gilli G, Paparella L, Gritti G, Gambi D, Bianconi M, Giunta F, Buccoliero C, Alvisi R. Factors predictive of patient satisfaction with anaesthesia. Anesth Analg 2007;105:435-42. Bagozzi RP, Yi Y. On the evaluation of structural equation models. J Acad Market Sci 1988;16:74-94. Weng HC, Chen HC, Chen HJ, Lu K, Hung SY. Doctors' emotional intelligence and the patient-doctor relationship. Med Educ 2008;42:703-11. Wright TA, Cropanzano R. The role of organisational behaviour in occupational health psychology: a view as we approach the millennium. J Occup Health Psychol 2000;5:5-10. Ko HH, Zhang H, Telford JJ, Enns R. Factors influencing patient satisfaction when undergoing endoscopic procedures. Gastrointest Endosc 2009;69:883-91. Macik-Frey M, Quick JC. Advances in occupational health: from a stressful beginning to a positive future. J Manage 2007;33:809-40. Pau AK, Croucher R. Emotional intelligence and perceived stress in dental undergraduates. J Dent Educ 2003;67:1023-8. Birks Y, McKendree J, Watt I. Emotional intelligence and perceived stress in health care students: a multi-institutional, multi-professional survey. BMC Med Educ 2009;9:61-8. Bowling NA, Hammond GD. A meta-analytic examination of the construct validity of the Michigan Organizational Assessment Questionnaire job satisfaction subscale. J Vocat Behav 2008;73:63-77. Davies M, Stankov L, Roberts RD. Emotional intelligence: in search of an elusive construct. J Pers Soc Psychol 1998;75:989-1015. Elam CL, Stratton T, Andrykowski M. Measuring the emotional intelligence of medical school matriculants. Acad Med 2001;76:507-8. Borges NJ, Stratton TD, Wagner PJ, Elam CL. Emotional intelligence and medical specialty choice: findings from three empirical studies. Med Educ 2009;43:565-72. Law KS, Wong CS, Song L. The construct and criterion validity of emotional intelligence and its potential utility for management studies. J Appl Psychol 2004;89:483-96. Mayer JD, Salovey P. What is Emotional Intelligence? New York, NY: Basic Books 1997;10-1. Argentero P, Dell'Olivo B, Ferretti MS. Staff burnout and patient satisfaction with the quality of dialysis care. Am J Kidney Dis 2008;51:80-92. Wagner PJ, Moseley GC, Grant MM, Gore JR, Owens C. Physicians' emotional intelligence and patient satisfaction. Fam Med 2002;34:750-4. Maslach C, Jackson SE, Leiter EP. Maslach Burnout Inventory Manual, 3rd edn. Palo Alto, CA: Consulting Psychologists Press 1996. Sy T, Tram S, O'Hara LA. Relation of employee and manager emotional intelligence to job satisfaction and performance. J Vocat Behav 2006;68:461-73. Carr SE. Emotional intelligence in medical students: does it correlate with selection measures? Med Educ 2009;43:1069-77. Dyrbye LN, Thomas MR, Power DV et al. Burnout and serious thoughts of dropping out of medical school: a multi-institutional study. Acad Med 2010;85:94-102. James LR, Demaree RG, Wolf G. Rwg: an assessment of within-group inter-rater agreement. J Appl Psychol 1993;78:306-9. Brannick MT, Wahi MM, Arce M, Johnson HA, Nazian S, Goldin SB. Comparison of trait and ability measures of emotional intelligence in medical students. Med Educ 2009;43:1062-8. Jöreskog K, Sörbom D. lisrel 7: User's Reference Guide. Chicago, IL: Scientific Software International 1993. Bar-On R, Parker JDA. The Handbook of Emotional Intelligence: Theory, Development, Assessment, and Application at Home. San Francisco, CA: 19 Jossey-Bass 2000;136-67. Goh L, Cameron PA, Mark P. Burnout in emergency physicians and trainees in Australasia. Emerg Med 1999;11:250-7. Myers D. The funds, friends, and faith of happy people. Am Psychol 2000;55:56-67. Lopes PN, Salovey P, Straus R. Emotional intelligence, personality, and the perceived quality of social relationships. Pers Indiv Differ 2003;35:641-58. Grewal D, Davidson HA. Emotional intelligence and graduate medical education. JAMA 2008;300:1200-2. 2009; 69 2009; 43 2007; 105 2000; 5 2002; 34 1981; 2 2004; 89 1988; 16 2003; 35 1997 1996 2005 1993 2008; 300 2008; 51 2008; 73 2007; 33 2010; 85 1993; 78 2006; 68 2000 2000; 55 2009; 9 1999; 11 2008; 42 1998; 75 2001; 76 2003; 67 |
References_xml | – volume: 55 start-page: 56 year: 2000 end-page: 67 article-title: The funds, friends, and faith of happy people publication-title: Am Psychol – volume: 5 start-page: 5 year: 2000 end-page: 10 article-title: The role of organisational behaviour in occupational health psychology: a view as we approach the millennium publication-title: J Occup Health Psychol – start-page: 57 year: 2000 end-page: 81 – volume: 89 start-page: 483 year: 2004 end-page: 96 article-title: The construct and criterion validity of emotional intelligence and its potential utility for management studies publication-title: J Appl Psychol – start-page: 136 year: 2000 end-page: 67 – volume: 75 start-page: 989 year: 1998 end-page: 1015 article-title: Emotional intelligence: in search of an elusive construct publication-title: J Pers Soc Psychol – volume: 51 start-page: 80 year: 2008 end-page: 92 article-title: Staff burnout and patient satisfaction with the quality of dialysis care publication-title: Am J Kidney Dis – volume: 43 start-page: 565 year: 2009 end-page: 72 article-title: Emotional intelligence and medical specialty choice: findings from three empirical studies publication-title: Med Educ – volume: 78 start-page: 306 year: 1993 end-page: 9 article-title: Rwg: an assessment of within‐group inter‐rater agreement publication-title: J Appl Psychol – volume: 16 start-page: 74 year: 1988 end-page: 94 article-title: On the evaluation of structural equation models publication-title: J Acad Market Sci – volume: 300 start-page: 1200 year: 2008 end-page: 2 article-title: Emotional intelligence and graduate medical education publication-title: JAMA – volume: 35 start-page: 641 year: 2003 end-page: 58 article-title: Emotional intelligence, personality, and the perceived quality of social relationships publication-title: Pers Indiv Differ – year: 1996 – volume: 9 start-page: 61 year: 2009 end-page: 8 article-title: Emotional intelligence and perceived stress in health care students: a multi‐institutional, multi‐professional survey publication-title: BMC Med Educ – start-page: 45 year: 2005 – start-page: 10 year: 1997 – volume: 42 start-page: 703 year: 2008 end-page: 11 article-title: Doctors’ emotional intelligence and the patient–doctor relationship publication-title: Med Educ – volume: 68 start-page: 461 year: 2006 end-page: 73 article-title: Relation of employee and manager emotional intelligence to job satisfaction and performance publication-title: J Vocat Behav – volume: 85 start-page: 94 year: 2010 end-page: 102 article-title: Burnout and serious thoughts of dropping out of medical school: a multi‐institutional study publication-title: Acad Med – volume: 105 start-page: 435 year: 2007 end-page: 42 article-title: Factors predictive of patient satisfaction with anaesthesia publication-title: Anesth Analg – volume: 11 start-page: 250 year: 1999 end-page: 7 article-title: Burnout in emergency physicians and trainees in Australasia publication-title: Emerg Med – volume: 43 start-page: 1062 year: 2009 end-page: 8 article-title: Comparison of trait and ability measures of emotional intelligence in medical students publication-title: Med Educ – volume: 34 start-page: 750 year: 2002 end-page: 4 article-title: Physicians’ emotional intelligence and patient satisfaction publication-title: Fam Med – volume: 73 start-page: 63 year: 2008 end-page: 77 article-title: A meta‐analytic examination of the construct validity of the Michigan Organizational Assessment Questionnaire job satisfaction subscale publication-title: J Vocat Behav – volume: 33 start-page: 809 year: 2007 end-page: 40 article-title: Advances in occupational health: from a stressful beginning to a positive future publication-title: J Manage – volume: 76 start-page: 507 year: 2001 end-page: 8 article-title: Measuring the emotional intelligence of medical school matriculants publication-title: Acad Med – volume: 2 start-page: 363 year: 1981 end-page: 88 – volume: 43 start-page: 1069 year: 2009 end-page: 77 article-title: Emotional intelligence in medical students: does it correlate with selection measures? publication-title: Med Educ – volume: 67 start-page: 1023 year: 2003 end-page: 8 article-title: Emotional intelligence and perceived stress in dental undergraduates publication-title: J Dent Educ – year: 1993 – volume: 69 start-page: 883 year: 2009 end-page: 91 article-title: Factors influencing patient satisfaction when undergoing endoscopic procedures publication-title: Gastrointest Endosc |
SSID | ssj0007548 |
Score | 2.4727657 |
Snippet | Medical Education 2011: 45: 835–842
CONTEXT The occupational health literature has long been dominated by stress‐related topics. A more contemporary... The occupational health literature has long been dominated by stress-related topics. A more contemporary perspective suggests using a positive approach in the... CONTEXTThe occupational health literature has long been dominated by stress-related topics. A more contemporary perspective suggests using a positive approach... Medical Education 2011: 45: 835-842 CONTEXT The occupational health literature has long been dominated by stress-related topics. A more contemporary... |
SourceID | proquest pubmed pascalfrancis wiley istex |
SourceType | Aggregation Database Index Database Publisher |
StartPage | 835 |
SubjectTerms | Adaptation, Psychological Adult Biological and medical sciences burnout Burnout, Professional - psychology Data collection Education Emotional Intelligence Female Health participants Humans intelligence Job Satisfaction Male Medical sciences Middle Aged Miscellaneous Occupational health Patient Satisfaction Physicians - psychology Public health. Hygiene Public health. Hygiene-occupational medicine Statistics as Topic Stress, Psychological - psychology |
Title | Associations between emotional intelligence and doctor burnout, job satisfaction and patient satisfaction |
URI | https://api.istex.fr/ark:/67375/WNG-335DXMJD-G/fulltext.pdf https://onlinelibrary.wiley.com/doi/abs/10.1111%2Fj.1365-2923.2011.03985.x https://www.ncbi.nlm.nih.gov/pubmed/21752080 https://search.proquest.com/docview/886604370 https://search.proquest.com/docview/910669138 |
Volume | 45 |
hasFullText | 1 |
inHoldings | 1 |
isFullTextHit | |
isPrint | |
link | http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwrV1La9wwEB5KDqGXPpI-3LRBh9BTvWTt1etYunkQ2BxKl-5NSLIE6YJd4l0I_fWZkb2bdUgvpTeDJWHpm7E-SaNvAE58lMJqiZ42Fi5HBh5yLaLNC1s4nP2csCmdz-xaXM4nVwu-6OOf6C5Mpw-x3XAjz0j_a3Jw69qhk6cILWQovRJnqRUfEZ8kXT3iR98flKQkT4m0SJ0lpylvGNTzZENIV2mk7yhc0rY4YrFLdfEUFx1S2zQ3nb-E5aZXXUjKcrReuZH_80jw8f90-xW86Cks-9rZ3Gt4FuoDyv7cR4ocwP6sP7A_hJsd-FvWB4Wx0OUOwkZudhRBma0rVjV0isAQ6rpZr76wX41j7c4NjFSoF4MdvHgD8_OzH98u8z67Q-459UDxiHQLjUOmZEkxVGpcVnGibCyFdwH_LNwpLQoXJfIIP45uIp2utMdVVLSufAt7dVOH98CUjKXUlUeYq0lAU_O64GSczitdqCqDzwlJ87tT8DD2dkkBbZKbn9cXpiz5dDG7mpqLDI4HUG8rFMgq8YNUBmyDvUE_pMMVW4dm3RqlhCCdqNO_F0FmJoRG48zgXWc2D-0jiyuQvGcgE_jbFztrNBw0Q7Abgt0k2M2dmZ1N5_T44Z9rHsHzzUb56fgj7K1u1-ETMq2VO04-dA-thhx- |
link.rule.ids | 315,786,790,1382,27955,27956,46327,46751 |
linkProvider | Wiley-Blackwell |
linkToHtml | http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwrV3PT9swFLYmJm27sMF-ULaBD9NOS0WS-tdxWoHCSA8T1XqzbMeWgClBtJUQfz3vOWlpJnaZuEVK_BT7ey_-Yj9_j5AvLghulIBIS7lNgIH7RPFgksxkFmY_y00s51OM-WgyOJ2yaVsOCM_CNPoQqwU3jIz4vcYAxwXpbpTHFC2gKK0UZ64k6wOhfA7RzzBKh78etKQEi6W0UJ8lwUmvm9bzqCUgrDjWt5gwaWYwZqEpdvEYG-2S2zg7Hb0mf5b9apJSrvqLue27u78kH5-o42_IZsti6ffG7bbIM19tYwHoNllkm7wo2j37t-RizQNmtM0Lo74pHwRGLtZEQampSlrWuJFAAe2qXsy_0cva0tnaIYz4UKsH27nxjkyODs9_jJK2wEPiGPZAsgCMC_xDxHpJwZcyzcswkCbk3FkPHxdmpeKZDQKohEuDHQirSuXgRyoYm78nG1Vd-R1CpQi5UKUDnMuBB29zKmPon9ZJlcmyR75GKPV1I-Khzc0V5rQJpn-Pj3Wes-G0OB3q4x7Z62C9apABsYQXkj1Cl-BrCEXcXzGVrxczLSXnKBV18O9HgJxxrtIcrHxo_ObBPhC5DPh7j4iI_urG2m8aDJpG2DXCriPs-lYXh8MJXu7-d8t98nJ0Xpzps5Pxz4_k1XLd_CD9RDbmNwv_GYjX3O7FgLoHfmMgng |
linkToPdf | http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwrV1ba9swFBajg7KXretuWbtOD2NPc6gt6_Y46qZdt4QxFpY3oSt0Abs0CZT--h7JThqP7mXszWD7YOk7x_okHX0HoQ82cKYlh0jLmcmAgftMsqCzQhcGRj_DdCrnM56w82l5MaOzLv8pnoVp9SE2C24xMtL_Ogb4lQv9IE8ZWsBQOiVOIgUdAp98XDJSxIlY9eNeSorTVEkryrNkcczrZ_U8aAn4auzqm5gvqRfQZaGtdfEQGe1z2zQ4jZ6h-bpZbU7KfLhamqG9_UPx8f-0ew897Tgs_tw63XP0yNf7sfxzlyqyj3bH3Y79C3S5hf8Cd1lh2LfFg8DI5ZYkKNa1w66J2wgYsK6b1fIT_t0YvNg6gpEe6tRgezdeouno9OfJedaVd8gsjS0QNADfAu_gqVpS8E7kxIVS6ECYNR5-LdQIyQoTOBAJmwdTciOdtDCNCtqQV2inbmr_BmHBA-HSWYDZlR58zcqCRu80VshCuAH6mJBUV62Eh9LX85jRxqn6NTlThNBqNr6o1NkAHfWg3rxQAK2EDxIDhNfYKwjEuLuia9-sFkoIxqJQ1PHfHwFqxpjMCVh53brNvX2gcQWw9wHiCfzNja1JGnSairCrCLtKsKsbNT6tpvHy7T-_-R7tfq9G6tuXydcD9GS9aH6cH6Kd5fXKvwPWtTRHKZzuAPq6H00 |
openUrl | ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fsummon.serialssolutions.com&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=Associations+between+emotional+intelligence+and+doctor+burnout%2C+job+satisfaction+and+patient+satisfaction&rft.jtitle=Medical+education&rft.au=Weng%2C+Hui-Ching&rft.au=Hung%2C+Chao-Ming&rft.au=Liu%2C+Yi-Tien&rft.au=Cheng%2C+Yu-Jen&rft.date=2011-08-01&rft.eissn=1365-2923&rft.volume=45&rft.issue=8&rft.spage=835&rft_id=info:doi/10.1111%2Fj.1365-2923.2011.03985.x&rft_id=info%3Apmid%2F21752080&rft.externalDocID=21752080 |
thumbnail_l | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/lc.gif&issn=0308-0110&client=summon |
thumbnail_m | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/mc.gif&issn=0308-0110&client=summon |
thumbnail_s | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/sc.gif&issn=0308-0110&client=summon |