Leveraging human centered design to enhance clinician communication during pregnancy care: Overcoming language barriers with Spanish-speaking patients

• Published in: PEC innovation Vol. 6; p. 100366
• Main Authors: Molina, Rose L., Bellegarde, Kasey, Long, Meghan, Bazan, Maria, Moyal-Smith, Rachel, Karlage, Ami, Schoenherr, Karen, Spigel, Lauren, DiMeo, Amanda, Herencia, Yessamin Pazos, Chakraborty, Saugata, Guise, Jeanne-Marie, Bitton, Asaf
• Format: Journal Article
• Language: English
• Published: Netherlands Elsevier B.V 01.06.2025; Elsevier
• Subjects: Clinician communication; Full length article; Human-centered design; Limited English proficiency; Pregnancy; Pregnancy; Limited English proficiency; Human-centered design; Clinician communication

Engaging patients in quality improvement and innovation projects is increasingly important, yet challenges persist with involving patients who speak languages other than English. This article presents design activities our team used to engage Spanish-speaking patients and cultural brokers. To develo...