Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis

• Published in: Information systems research Vol. 13; no. 1; pp. 50 - 69
• Main Authors: Rai, Arun, Lang, Sandra S, Welker, Robert B
• Format: Journal Article
• Language: English
• Published: Linthicum INFORMS 01.03.2002; The Institute for Operations Research and the Management Sciences (INFORMS); Institute for Operations Research and the Management Sciences
• Subjects: Behavior modeling; Data quality; Electronic commerce; End users; Information Quality; Information storage and retrieval systems; Information systems; Information Systems Success; Information Systems Use; Information Systems Usefulness; Information technology; Job performance; Modeling; Product quality; Statistical analysis; Statistical variance; Studies; Success; system Quality; Taxonomy; Technology Acceptance Model; Theory; Theory of planned behavior; Universities; User behavior; User Satisfaction; Variables

The purpose of the present study is to empirically and theoretically assess DeLone and McLean's (1992) and Seddon's (1997) models of information systems (IS) success in a quasi-voluntary IS use context. Structural modeling techniques were applied to data collected by questionnaire from 274...