Using Theories, Models, and Frameworks to Inform Implementation Cycles of Computerized Clinical Decision Support Systems in Tertiary Health Care Settings: Scoping Review

• Published in: Journal of medical Internet research Vol. 25; no. 1; p. e45163
• Main Authors: Fernando, Manasha, Abell, Bridget, Tyack, Zephanie, Donovan, Thomasina, McPhail, Steven M, Naicker, Sundresan
• Format: Journal Article
• Language: English
• Published: Canada Journal of Medical Internet Research 18.10.2023; Gunther Eysenbach MD MPH, Associate Professor; JMIR Publications
• Subjects: Acute services; Cell Phone; Clinical decision making; Clinical outcomes; Computerization; Computerized decision support systems; Decision support systems; Decision Support Systems, Clinical; Decision-making; Delivery of Health Care; Electronic records; Feasibility; Frame analysis; Health care; Health care reform; Hospitals; Humans; Implementation; Implementation Science; Information technology; Innovations; Installation; Literature reviews; Medical records; Models, Theoretical; Narration; Quality Improvement; Quality management; Review; Systematic review; Taxonomy; Technological change; Technology Acceptance Model; Tertiary Healthcare; Uptake; Web applications; models; frameworks; mobile phone; theories; computerized clinical decision support systems; hospital; CDSS; implementation science
• ISSN: 1438-8871; 1439-4456; 1438-8871
• DOI: 10.2196/45163

Computerized clinical decision support systems (CDSSs) are essential components of modern health system service delivery, particularly within acute care settings such as hospitals. Theories, models, and frameworks may assist in facilitating the implementation processes associated with CDSS innovation and its use within these care settings. These processes include context assessments to identify key determinants, implementation plans for adoption, promoting ongoing uptake, adherence, and long-term evaluation. However, there has been no prior review synthesizing the literature regarding the theories, models, and frameworks that have informed the implementation and adoption of CDSSs within hospitals. This scoping review aims to identify the theory, model, and framework approaches that have been used to facilitate the implementation and adoption of CDSSs in tertiary health care settings, including hospitals. The rationales reported for selecting these approaches, including the limitations and strengths, are described. A total of 5 electronic databases were searched (CINAHL via EBSCOhost, PubMed, Scopus, PsycINFO, and Embase) to identify studies that implemented or adopted a CDSS in a tertiary health care setting using an implementation theory, model, or framework. No date or language limits were applied. A narrative synthesis was conducted using full-text publications and abstracts. Implementation phases were classified according to the "Active Implementation Framework stages": exploration (feasibility and organizational readiness), installation (organizational preparation), initial implementation (initiating implementation, ie, training), full implementation (sustainment), and nontranslational effectiveness studies. A total of 81 records (42 full text and 39 abstracts) were included. Full-text studies and abstracts are reported separately. For full-text studies, models (18/42, 43%), followed by determinants frameworks (14/42,33%), were most frequently used to guide adoption and evaluation strategies. Most studies (36/42, 86%) did not list the limitations associated with applying a specific theory, model, or framework. Models and related quality improvement methods were most frequently used to inform CDSS adoption. Models were not typically combined with each other or with theory to inform full-cycle implementation strategies. The findings highlight a gap in the application of implementation methods including theories, models, and frameworks to facilitate full-cycle implementation strategies for hospital CDSSs.