COVID-19-induced layoff, survivors’ COVID-19-related stress and performance in hospitality industry: The moderating role of social support

•COVID-19-induced layoff increases survivors’ COVID-19-related stress.•COVID-19-induced layoff impact survivors’ job performance via COVID-19-related stress.•Social support moderates the impact COVID-19-induced layoff on COVID-19-related stress. The COVID-19 pandemic has hit the hospitality industry...

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Published inInternational journal of hospitality management Vol. 95; p. 102912
Main Authors Tu, Yidong, Li, Diwan, Wang, Hai-Jiang
Format Journal Article
LanguageEnglish
Published England Elsevier Ltd 01.05.2021
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Abstract •COVID-19-induced layoff increases survivors’ COVID-19-related stress.•COVID-19-induced layoff impact survivors’ job performance via COVID-19-related stress.•Social support moderates the impact COVID-19-induced layoff on COVID-19-related stress. The COVID-19 pandemic has hit the hospitality industry hard globally, resulting in millions of employees being laid off. Drawing upon the conservation of resources theory, this study aims to empirically examine how and when COVID-19-induced layoff influences employees’ in-role and extra-role performance in the hospitality industry. We tested this model by using field data collected from 302 employees and their supervisors in China across two waves. Results revealed that COVID-19-induced layoff increases survivors’ COVID-19-related stress, which in turn leads to decreased in-role and extra-role performance. The strength of these indirect effects is mitigated by perceived family support against COVID-19. Unexpectedly, perceived organizational support against COVID-19 intensifies these indirect effects. The theoretical and practical implications of this study are further discussed.
AbstractList The COVID-19 pandemic has hit the hospitality industry hard globally, resulting in millions of employees being laid off. Drawing upon the conservation of resources theory, this study aims to empirically examine how and when COVID-19-induced layoff influences employees' in-role and extra-role performance in the hospitality industry. We tested this model by using field data collected from 302 employees and their supervisors in China across two waves. Results revealed that COVID-19-induced layoff increases survivors' COVID-19-related stress, which in turn leads to decreased in-role and extra-role performance. The strength of these indirect effects is mitigated by perceived family support against COVID-19. Unexpectedly, perceived organizational support against COVID-19 intensifies these indirect effects. The theoretical and practical implications of this study are further discussed.The COVID-19 pandemic has hit the hospitality industry hard globally, resulting in millions of employees being laid off. Drawing upon the conservation of resources theory, this study aims to empirically examine how and when COVID-19-induced layoff influences employees' in-role and extra-role performance in the hospitality industry. We tested this model by using field data collected from 302 employees and their supervisors in China across two waves. Results revealed that COVID-19-induced layoff increases survivors' COVID-19-related stress, which in turn leads to decreased in-role and extra-role performance. The strength of these indirect effects is mitigated by perceived family support against COVID-19. Unexpectedly, perceived organizational support against COVID-19 intensifies these indirect effects. The theoretical and practical implications of this study are further discussed.
The COVID-19 pandemic has hit the hospitality industry hard globally, resulting in millions of employees being laid off. Drawing upon the conservation of resources theory, this study aims to empirically examine how and when COVID-19-induced layoff influences employees’ in-role and extra-role performance in the hospitality industry. We tested this model by using field data collected from 302 employees and their supervisors in China across two waves. Results revealed that COVID-19-induced layoff increases survivors’ COVID-19-related stress, which in turn leads to decreased in-role and extra-role performance. The strength of these indirect effects is mitigated by perceived family support against COVID-19. Unexpectedly, perceived organizational support against COVID-19 intensifies these indirect effects. The theoretical and practical implications of this study are further discussed.
•COVID-19-induced layoff increases survivors’ COVID-19-related stress.•COVID-19-induced layoff impact survivors’ job performance via COVID-19-related stress.•Social support moderates the impact COVID-19-induced layoff on COVID-19-related stress. The COVID-19 pandemic has hit the hospitality industry hard globally, resulting in millions of employees being laid off. Drawing upon the conservation of resources theory, this study aims to empirically examine how and when COVID-19-induced layoff influences employees’ in-role and extra-role performance in the hospitality industry. We tested this model by using field data collected from 302 employees and their supervisors in China across two waves. Results revealed that COVID-19-induced layoff increases survivors’ COVID-19-related stress, which in turn leads to decreased in-role and extra-role performance. The strength of these indirect effects is mitigated by perceived family support against COVID-19. Unexpectedly, perceived organizational support against COVID-19 intensifies these indirect effects. The theoretical and practical implications of this study are further discussed.
ArticleNumber 102912
Author Tu, Yidong
Wang, Hai-Jiang
Li, Diwan
Author_xml – sequence: 1
  givenname: Yidong
  orcidid: 0000-0003-3746-3757
  surname: Tu
  fullname: Tu, Yidong
  email: ydtu@whu.edu.cn
  organization: School of Economics and Management, Wuhan University, Bayi Road, Wuhan, Hubei Province, China
– sequence: 2
  givenname: Diwan
  surname: Li
  fullname: Li, Diwan
  email: diwan.li@connect.polyu.hk
  organization: Faculty of Business, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong, China
– sequence: 3
  givenname: Hai-Jiang
  orcidid: 0000-0002-3211-8869
  surname: Wang
  fullname: Wang, Hai-Jiang
  email: wanghaijiang@hust.edu.cn
  organization: School of Management, Huazhong University of Science and Technology, 1037 Luoyu Rd, Hongshan, Wuhan, Hubei, 430074, China
BackLink https://www.ncbi.nlm.nih.gov/pubmed/35702566$$D View this record in MEDLINE/PubMed
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Keywords COVID-19-related stress
Job performance
COVID-19-induced layoff
Social support
Language English
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Snippet •COVID-19-induced layoff increases survivors’ COVID-19-related stress.•COVID-19-induced layoff impact survivors’ job performance via COVID-19-related...
The COVID-19 pandemic has hit the hospitality industry hard globally, resulting in millions of employees being laid off. Drawing upon the conservation of...
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SubjectTerms COVID-19-induced layoff
COVID-19-related stress
Job performance
Social support
Title COVID-19-induced layoff, survivors’ COVID-19-related stress and performance in hospitality industry: The moderating role of social support
URI https://dx.doi.org/10.1016/j.ijhm.2021.102912
https://www.ncbi.nlm.nih.gov/pubmed/35702566
https://www.proquest.com/docview/2676923486
https://pubmed.ncbi.nlm.nih.gov/PMC9183452
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