TICU-Feedback-Tool: development and pilot application of a questionnaire to assess performance in tele-intensive care collaborations

Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing tele-intensive care (TICU) networks, aiming to improve quality of care. Hitherto there are no validated instruments to assess and evaluate perf...

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Published inBMC health services research Vol. 25; no. 1; pp. 412 - 8
Main Authors Lezius, Franziska, Steinecke, Karin, Herholz, Anne, Schüürhuis, Stephen, Edel, Andreas, Niebank, Michaela, Andrees, Nicolai, Spies, Claudia D., Weiss, Björn, Al-Ashwal, Mohammed, Becker, Alexandra, Borchers, Friedrich, Gaßner, Martina, Ocken, Michele, Hoffmann, Clemens, Paruk, Fathima, Rumschüßel, Kay, Fuhl, Doreen, Heidemann, Stefan, Janssen, Hans-Joachim, Trebus, Frank, Klöpper, Tobias, Büttner, Christoph, Bauhuis, Christoph
Format Journal Article
LanguageEnglish
Published England BioMed Central Ltd 20.03.2025
BioMed Central
BMC
Subjects
Care and treatment
Caregivers
Collaboration
COVID-19
COVID-19 - epidemiology
COVID-19 - therapy
Critical Care - organization & administration
Critical Care - standards
Epidemics
Feedback
Feedback (Psychology)
Germany
Hospitals
Humans
Intensive care
Intensive care unit
Intensive Care Units - organization & administration
Likert scale
Management of crises
Medical care
Medical care surveys
Medical equipment
Medical personnel
Methods
Pandemics
Patients
Pilot Projects
Prospective Studies
Quality
Quality management
Quantitative psychology
Questionnaires
SARS-CoV-2
Statistical analysis
Surveys
Surveys and Questionnaires
Telemedicine
Telemedicine - organization & administration
Telemedicine - standards
Usability
Germany
Telemedicine
Feedback
Quality
Intensive care unit
Online AccessGet full text
ISSN1472-6963
1472-6963
DOI10.1186/s12913-025-12565-4

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Abstract Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing tele-intensive care (TICU) networks, aiming to improve quality of care. Hitherto there are no validated instruments to assess and evaluate performance in international TICU collaboration. We conducted a prospective, structured survey development study with a single-step online expert consensus approach and a pilot application. We propose a 26-indicator TICU-Feedback-Tool assessing user-friendliness, subjective benefit and usability, acceptance and potential for improvement in TICU networks. The instrument is suitable for self-reporting by online questionnaire. We suggest a pilot version of a feedback questionnaire for quality management in (inter-)national TICU networks that will be subject to revisions in the future.
AbstractList BackgroundTelemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing tele-intensive care (TICU) networks, aiming to improve quality of care. Hitherto there are no validated instruments to assess and evaluate performance in international TICU collaboration.MethodsWe conducted a prospective, structured survey development study with a single-step online expert consensus approach and a pilot application.ResultsWe propose a 26-indicator TICU-Feedback-Tool assessing user-friendliness, subjective benefit and usability, acceptance and potential for improvement in TICU networks. The instrument is suitable for self-reporting by online questionnaire.ConclusionWe suggest a pilot version of a feedback questionnaire for quality management in (inter-)national TICU networks that will be subject to revisions in the future.
Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing tele-intensive care (TICU) networks, aiming to improve quality of care. Hitherto there are no validated instruments to assess and evaluate performance in international TICU collaboration. We conducted a prospective, structured survey development study with a single-step online expert consensus approach and a pilot application. We propose a 26-indicator TICU-Feedback-Tool assessing user-friendliness, subjective benefit and usability, acceptance and potential for improvement in TICU networks. The instrument is suitable for self-reporting by online questionnaire. We suggest a pilot version of a feedback questionnaire for quality management in (inter-)national TICU networks that will be subject to revisions in the future.
Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing tele-intensive care (TICU) networks, aiming to improve quality of care. Hitherto there are no validated instruments to assess and evaluate performance in international TICU collaboration. We conducted a prospective, structured survey development study with a single-step online expert consensus approach and a pilot application. We propose a 26-indicator TICU-Feedback-Tool assessing user-friendliness, subjective benefit and usability, acceptance and potential for improvement in TICU networks. The instrument is suitable for self-reporting by online questionnaire. We suggest a pilot version of a feedback questionnaire for quality management in (inter-)national TICU networks that will be subject to revisions in the future.
Abstract Background Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing tele-intensive care (TICU) networks, aiming to improve quality of care. Hitherto there are no validated instruments to assess and evaluate performance in international TICU collaboration. Methods We conducted a prospective, structured survey development study with a single-step online expert consensus approach and a pilot application. Results We propose a 26-indicator TICU-Feedback-Tool assessing user-friendliness, subjective benefit and usability, acceptance and potential for improvement in TICU networks. The instrument is suitable for self-reporting by online questionnaire. Conclusion We suggest a pilot version of a feedback questionnaire for quality management in (inter-)national TICU networks that will be subject to revisions in the future.
Background Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing tele-intensive care (TICU) networks, aiming to improve quality of care. Hitherto there are no validated instruments to assess and evaluate performance in international TICU collaboration. Methods We conducted a prospective, structured survey development study with a single-step online expert consensus approach and a pilot application. Results We propose a 26-indicator TICU-Feedback-Tool assessing user-friendliness, subjective benefit and usability, acceptance and potential for improvement in TICU networks. The instrument is suitable for self-reporting by online questionnaire. Conclusion We suggest a pilot version of a feedback questionnaire for quality management in (inter-)national TICU networks that will be subject to revisions in the future. Keywords: Telemedicine, Intensive care unit, Feedback, Quality
Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing tele-intensive care (TICU) networks, aiming to improve quality of care. Hitherto there are no validated instruments to assess and evaluate performance in international TICU collaboration.BACKGROUNDTelemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing tele-intensive care (TICU) networks, aiming to improve quality of care. Hitherto there are no validated instruments to assess and evaluate performance in international TICU collaboration.We conducted a prospective, structured survey development study with a single-step online expert consensus approach and a pilot application.METHODSWe conducted a prospective, structured survey development study with a single-step online expert consensus approach and a pilot application.We propose a 26-indicator TICU-Feedback-Tool assessing user-friendliness, subjective benefit and usability, acceptance and potential for improvement in TICU networks. The instrument is suitable for self-reporting by online questionnaire.RESULTSWe propose a 26-indicator TICU-Feedback-Tool assessing user-friendliness, subjective benefit and usability, acceptance and potential for improvement in TICU networks. The instrument is suitable for self-reporting by online questionnaire.We suggest a pilot version of a feedback questionnaire for quality management in (inter-)national TICU networks that will be subject to revisions in the future.CONCLUSIONWe suggest a pilot version of a feedback questionnaire for quality management in (inter-)national TICU networks that will be subject to revisions in the future.
ArticleNumber 412
Audience Academic
Author Spies, Claudia D.
Lezius, Franziska
Bauhuis, Christoph
Gaßner, Martina
Janssen, Hans-Joachim
Fuhl, Doreen
Becker, Alexandra
Al-Ashwal, Mohammed
Heidemann, Stefan
Steinecke, Karin
Rumschüßel, Kay
Borchers, Friedrich
Edel, Andreas
Ocken, Michele
Niebank, Michaela
Trebus, Frank
Herholz, Anne
Weiss, Björn
Büttner, Christoph
Schüürhuis, Stephen
Andrees, Nicolai
Paruk, Fathima
Klöpper, Tobias
Hoffmann, Clemens
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Copyright 2025. The Author(s).
COPYRIGHT 2025 BioMed Central Ltd.
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Keywords Telemedicine
Feedback
Quality
Intensive care unit
Language English
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Snippet Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing...
Background Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly...
BackgroundTelemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly...
Abstract Background Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way...
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StartPage 412
SubjectTerms Care and treatment
Caregivers
Collaboration
COVID-19
COVID-19 - epidemiology
COVID-19 - therapy
Critical Care - organization & administration
Critical Care - standards
Epidemics
Feedback
Feedback (Psychology)
Germany
Hospitals
Humans
Intensive care
Intensive care unit
Intensive Care Units - organization & administration
Likert scale
Management of crises
Medical care
Medical care surveys
Medical equipment
Medical personnel
Methods
Pandemics
Patients
Pilot Projects
Prospective Studies
Quality
Quality management
Quantitative psychology
Questionnaires
SARS-CoV-2
Statistical analysis
Surveys
Surveys and Questionnaires
Telemedicine
Telemedicine - organization & administration
Telemedicine - standards
Usability
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Title TICU-Feedback-Tool: development and pilot application of a questionnaire to assess performance in tele-intensive care collaborations
URI https://www.ncbi.nlm.nih.gov/pubmed/40114148
https://www.proquest.com/docview/3187548262
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https://pubmed.ncbi.nlm.nih.gov/PMC11924688
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Volume 25
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