Reaching out to stakeholders: The use of knowledge terminology on the websites of Australian public hospitals

• Published in: BMC health services research Vol. 20; no. 1; p. 974
• Main Authors: Miklosik, Andrej, Evans, Nina
• Format: Journal Article
• Language: English
• Published: England BioMed Central Ltd 26.10.2020; BioMed Central; BMC
• Subjects: Australia; Clinical decision making; Collaboration; Communication; Content analysis; Corporate culture; Decision making; Explicit knowledge; Exploitation; Health services; Hospitals; Hospitals, Public; Humans; Internet; Jargon; Knowledge; Knowledge culture; Knowledge terminology; Patients; Public hospitals; Public relations; Quality improvement; Services; Terminology; Web sites (World Wide Web); Websites; Australia; Hospitals; Websites; Knowledge; Knowledge culture; Knowledge terminology; Communication

The objective of the study described in this article was to examine whether, and to what extent, Australian public hospitals use knowledge terminology, i.e. a body of knowledge-related terms, on their websites. The paper also discusses the difference in the level of such communication between large...