APA (7th ed.) Citation

Yi, Y., & Gong, T. (2008). The effects of customer justice perception and affect on customer citizenship behavior and customer dysfunctional behavior. Industrial marketing management, 37(7), 767-783. https://doi.org/10.1016/j.indmarman.2008.01.005

Chicago Style (17th ed.) Citation

Yi, Youjae, and Taeshik Gong. "The Effects of Customer Justice Perception and Affect on Customer Citizenship Behavior and Customer Dysfunctional Behavior." Industrial Marketing Management 37, no. 7 (2008): 767-783. https://doi.org/10.1016/j.indmarman.2008.01.005.

MLA (9th ed.) Citation

Yi, Youjae, and Taeshik Gong. "The Effects of Customer Justice Perception and Affect on Customer Citizenship Behavior and Customer Dysfunctional Behavior." Industrial Marketing Management, vol. 37, no. 7, 2008, pp. 767-783, https://doi.org/10.1016/j.indmarman.2008.01.005.