Using WhatsApp messenger for health systems research: a scoping review of available literature

• Published in: Health policy and planning Vol. 36; no. 5; pp. 774 - 789
• Main Authors: Manji, Karima, Hanefeld, Johanna, Vearey, Jo, Walls, Helen, de Gruchy, Thea
• Format: Journal Article
• Language: English
• Published: England Oxford University Press 01.06.2021; Oxford Publishing Limited (England)
• Subjects: Cell Phone; Cell phones; Cellular telephones; Cryptography; Data collection; Data encryption; Data integrity; Delivery of Health Care; Ethics; Health care; Health care access; Health research; Health Services; Humans; Internet; Intervention; Literature reviews; Medical research; Mobile Applications; Mobile phones; Ownership; Public health; Qualitative analysis; Quantitative analysis; Quantitative research; Research ethics; Review; Surveys and Questionnaires; low- and middle-income countries; migrant and mobile populations; Mobile instant messaging; WhatsApp; Sub-Saharan Africa; health systems research

Abstract Globally, the use of mobile phones for improving access to healthcare and conducting health research has gained traction in recent years as rates of ownership increase, particularly in low- and middle-income countries (LMICs). Mobile instant messaging applications, including WhatsApp Messen...