Synthesis maps for multivariate ordinal variables in manufacturing
Many quality characteristics of products or services are commonly evaluated on ordinal scales with a finite number of categories. A systematic analysis of categorical variables collected over time may be very useful for a profitable management strategy. In order to measure customer satisfaction or q...
Saved in:
Published in | International journal of production research Vol. 44; no. 20; pp. 4241 - 4255 |
---|---|
Main Authors | , , , |
Format | Journal Article |
Language | English |
Published |
London
Taylor & Francis Group
15.10.2006
Washington, DC Taylor & Francis Taylor & Francis LLC |
Subjects | |
Online Access | Get full text |
Cover
Loading…
Be the first to leave a comment!