The moderating effects of perceived social worth and organizational virtuousness on the relationship between emotional labor, precarious work, and organizational commitment among ASHA workers in India
Accredited Social Health Activists (ASHAs) in India are the subjects of this study, which explores the complex relationships between emotional labor (EL) and unstable work environments and how these relationships affect organizational commitment (OC). The study also looked at how organizational virt...
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| Published in | Acta psychologica Vol. 248; p. 104384 |
|---|---|
| Main Authors | , , , , |
| Format | Journal Article |
| Language | English |
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Elsevier B.V
01.08.2024
Elsevier |
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| Abstract | Accredited Social Health Activists (ASHAs) in India are the subjects of this study, which explores the complex relationships between emotional labor (EL) and unstable work environments and how these relationships affect organizational commitment (OC). The study also looked at how organizational virtuousness (OV) and perceived social value mediated the relationship between precarious work (PW), EL, and OC. This study included a total sample size of N = 467 ASHA personnel from a variety of healthcare settings. Hierarchical regression analysis was used to look at the moderating effects using the Hayes Process Macro. The findings suggest that there are noteworthy negative associations between EL, PW, and the OC of ASHA workers. Nevertheless, OV and perceived social worth (PSW) emerged as significant moderators. More precisely, elevated levels of PSW and OV mitigated the adverse effects of PW and EL on the OC of ASHA workers. |
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| AbstractList | Accredited Social Health Activists (ASHAs) in India are the subjects of this study, which explores the complex relationships between emotional labor (EL) and unstable work environments and how these relationships affect organizational commitment (OC). The study also looked at how organizational virtuousness (OV) and perceived social value mediated the relationship between precarious work (PW), EL, and OC. This study included a total sample size of N = 467 ASHA personnel from a variety of healthcare settings. Hierarchical regression analysis was used to look at the moderating effects using the Hayes Process Macro. The findings suggest that there are noteworthy negative associations between EL, PW, and the OC of ASHA workers. Nevertheless, OV and perceived social worth (PSW) emerged as significant moderators. More precisely, elevated levels of PSW and OV mitigated the adverse effects of PW and EL on the OC of ASHA workers.Accredited Social Health Activists (ASHAs) in India are the subjects of this study, which explores the complex relationships between emotional labor (EL) and unstable work environments and how these relationships affect organizational commitment (OC). The study also looked at how organizational virtuousness (OV) and perceived social value mediated the relationship between precarious work (PW), EL, and OC. This study included a total sample size of N = 467 ASHA personnel from a variety of healthcare settings. Hierarchical regression analysis was used to look at the moderating effects using the Hayes Process Macro. The findings suggest that there are noteworthy negative associations between EL, PW, and the OC of ASHA workers. Nevertheless, OV and perceived social worth (PSW) emerged as significant moderators. More precisely, elevated levels of PSW and OV mitigated the adverse effects of PW and EL on the OC of ASHA workers. Accredited Social Health Activists (ASHAs) in India are the subjects of this study, which explores the complex relationships between emotional labor (EL) and unstable work environments and how these relationships affect organizational commitment (OC). The study also looked at how organizational virtuousness (OV) and perceived social value mediated the relationship between precarious work (PW), EL, and OC. This study included a total sample size of N = 467 ASHA personnel from a variety of healthcare settings. Hierarchical regression analysis was used to look at the moderating effects using the Hayes Process Macro. The findings suggest that there are noteworthy negative associations between EL, PW, and the OC of ASHA workers. Nevertheless, OV and perceived social worth (PSW) emerged as significant moderators. More precisely, elevated levels of PSW and OV mitigated the adverse effects of PW and EL on the OC of ASHA workers. |
| ArticleNumber | 104384 |
| Author | Nigoti, Utkarsh Singh, Sharda N, Akbar Jan A. K., Subramani David, Rajasekhar |
| Author_xml | – sequence: 1 givenname: Akbar Jan surname: N fullname: N, Akbar Jan email: akbarjan75@ibsindia.org organization: Assistant Professor, Faculty of Human Resource Management and Soft Skills, ICFAI Business School (IBS) Hyderabad, The ICFAI Foundation for Higher Education (Deemed-to-be University), Hyderabad, Telangana, India – sequence: 2 givenname: Rajasekhar surname: David fullname: David, Rajasekhar email: rajasekhardavid@gmail.com organization: Assistant Professor, OB & HR Area, Indian Institute of Management (IIM), Ranchi, Jharkhand, India – sequence: 3 givenname: Subramani surname: A. K. fullname: A. K., Subramani email: draksubramani@gmail.com organization: Associate Professor, Saveetha School of Management, Saveetha University, Saveetha Institute of Medical and Technical Sciences, Chennai, Tamil Nadu, India – sequence: 4 givenname: Sharda surname: Singh fullname: Singh, Sharda email: shardasingh@xiss.ac.in organization: Assistant Professor, PGDM Human Resource Management Department, Xavier Institute of Social Service (XISS), Ranchi, Jharkhand 834001, India – sequence: 5 givenname: Utkarsh surname: Nigoti fullname: Nigoti, Utkarsh email: utkarsh.nigoti22ph@iimranchi.ac.in organization: Research Scholar, OB & HR Area, Indian Institute of Management (IIM), Ranchi, Jharkhand, India |
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| Keywords | Perceived social worth Organizational commitment Emotional labor Precarious work Organizational virtuousness |
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| SubjectTerms | Adult Emotional labor Emotions - physiology Employment Female Humans India Job Satisfaction Male Middle Aged Organizational commitment Organizational Culture Organizational virtuousness Perceived social worth Personnel Loyalty Precarious work Social Values Workplace |
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| Title | The moderating effects of perceived social worth and organizational virtuousness on the relationship between emotional labor, precarious work, and organizational commitment among ASHA workers in India |
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