APA (7th ed.) Citation

Nirala, K. K., Singh, N. K., & Purani, V. S. (2022). A survey on providing customer and public administration based services using AI: Chatbot. Multimedia tools and applications, 81(16), 22215-22246. https://doi.org/10.1007/s11042-021-11458-y

Chicago Style (17th ed.) Citation

Nirala, Krishna Kumar, Nikhil Kumar Singh, and Vinay Shivshanker Purani. "A Survey on Providing Customer and Public Administration Based Services Using AI: Chatbot." Multimedia Tools and Applications 81, no. 16 (2022): 22215-22246. https://doi.org/10.1007/s11042-021-11458-y.

MLA (9th ed.) Citation

Nirala, Krishna Kumar, et al. "A Survey on Providing Customer and Public Administration Based Services Using AI: Chatbot." Multimedia Tools and Applications, vol. 81, no. 16, 2022, pp. 22215-22246, https://doi.org/10.1007/s11042-021-11458-y.