Tracking Progress in Improving Diagnosis: A Framework for Defining Undesirable Diagnostic Events
Diagnostic error is a prevalent, harmful, and costly phenomenon. Multiple national health care and governmental organizations have recently identified the need to improve diagnostic safety as a high priority. A major barrier, however, is the lack of standardized, reliable methods for measuring diagn...
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Published in | Journal of general internal medicine : JGIM Vol. 33; no. 7; pp. 1187 - 1191 |
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Main Authors | , , |
Format | Journal Article |
Language | English |
Published |
New York
Springer US
01.07.2018
Springer Nature B.V |
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Abstract | Diagnostic error is a prevalent, harmful, and costly phenomenon. Multiple national health care and governmental organizations have recently identified the need to improve diagnostic safety as a high priority. A major barrier, however, is the lack of standardized, reliable methods for measuring diagnostic safety. Given the absence of reliable and valid measures for diagnostic errors, we need methods to help establish some type of baseline diagnostic performance across health systems, as well as to enable researchers and health systems to determine the impact of interventions for improving the diagnostic process. Multiple approaches have been suggested but none widely adopted. We propose a new framework for identifying “undesirable diagnostic events” (UDEs) that health systems, professional organizations, and researchers could further define and develop to enable standardized measurement and reporting related to diagnostic safety. We propose an outline for UDEs that identifies both conditions prone to diagnostic error and the contexts of care in which these errors are likely to occur. Refinement and adoption of this framework across health systems can facilitate standardized measurement and reporting of diagnostic safety. |
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AbstractList | Diagnostic error is a prevalent, harmful, and costly phenomenon. Multiple national health care and governmental organizations have recently identified the need to improve diagnostic safety as a high priority. A major barrier, however, is the lack of standardized, reliable methods for measuring diagnostic safety. Given the absence of reliable and valid measures for diagnostic errors, we need methods to help establish some type of baseline diagnostic performance across health systems, as well as to enable researchers and health systems to determine the impact of interventions for improving the diagnostic process. Multiple approaches have been suggested but none widely adopted. We propose a new framework for identifying "undesirable diagnostic events" (UDEs) that health systems, professional organizations, and researchers could further define and develop to enable standardized measurement and reporting related to diagnostic safety. We propose an outline for UDEs that identifies both conditions prone to diagnostic error and the contexts of care in which these errors are likely to occur. Refinement and adoption of this framework across health systems can facilitate standardized measurement and reporting of diagnostic safety. Diagnostic error is a prevalent, harmful, and costly phenomenon. Multiple national health care and governmental organizations have recently identified the need to improve diagnostic safety as a high priority. A major barrier, however, is the lack of standardized, reliable methods for measuring diagnostic safety. Given the absence of reliable and valid measures for diagnostic errors, we need methods to help establish some type of baseline diagnostic performance across health systems, as well as to enable researchers and health systems to determine the impact of interventions for improving the diagnostic process. Multiple approaches have been suggested but none widely adopted. We propose a new framework for identifying "undesirable diagnostic events" (UDEs) that health systems, professional organizations, and researchers could further define and develop to enable standardized measurement and reporting related to diagnostic safety. We propose an outline for UDEs that identifies both conditions prone to diagnostic error and the contexts of care in which these errors are likely to occur. Refinement and adoption of this framework across health systems can facilitate standardized measurement and reporting of diagnostic safety.Diagnostic error is a prevalent, harmful, and costly phenomenon. Multiple national health care and governmental organizations have recently identified the need to improve diagnostic safety as a high priority. A major barrier, however, is the lack of standardized, reliable methods for measuring diagnostic safety. Given the absence of reliable and valid measures for diagnostic errors, we need methods to help establish some type of baseline diagnostic performance across health systems, as well as to enable researchers and health systems to determine the impact of interventions for improving the diagnostic process. Multiple approaches have been suggested but none widely adopted. We propose a new framework for identifying "undesirable diagnostic events" (UDEs) that health systems, professional organizations, and researchers could further define and develop to enable standardized measurement and reporting related to diagnostic safety. We propose an outline for UDEs that identifies both conditions prone to diagnostic error and the contexts of care in which these errors are likely to occur. Refinement and adoption of this framework across health systems can facilitate standardized measurement and reporting of diagnostic safety. |
Author | Singh, Hardeep Graber, Mark L. Olson, Andrew P. J. |
Author_xml | – sequence: 1 givenname: Andrew P. J. surname: Olson fullname: Olson, Andrew P. J. email: olso5714@umn.edu organization: Department of Medicine, University of Minnesota, Department of Pediatrics, University of Minnesota – sequence: 2 givenname: Mark L. surname: Graber fullname: Graber, Mark L. organization: RTI International, Society to Improve Diagnosis in Medicine – sequence: 3 givenname: Hardeep surname: Singh fullname: Singh, Hardeep organization: Houston Veterans Affairs Center for Innovations in Quality, Effectiveness and Safety, Michael E. DeBakey Veterans Affairs Medical Center and the Section of Health Services Research, Department of Medicine, Baylor College of Medicine |
BackLink | https://www.ncbi.nlm.nih.gov/pubmed/29380218$$D View this record in MEDLINE/PubMed |
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Cites_doi | 10.1016/j.jaad.2017.11.018 10.1056/NEJMp1512241 10.1001/archinte.164.4.389 10.1038/ajg.2009.324 10.1136/bmjqs-2013-002627 10.1136/bmjqs-2011-000310 10.1097/PTS.0000000000000338 10.1136/emermed-2014-204604 10.1007/s11606-016-3601-x 10.1001/archinternmed.2009.333 10.1016/j.amjmed.2017.03.009 10.1515/dx-2014-0069 10.1001/archinte.165.13.1493 10.1016/j.amjmed.2008.01.001 10.1136/bmjqs-2016-005401 10.1097/01.NT.0000529646.11580.42 10.1097/PCC.0000000000001059 |
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References | BernerESGraberMLOverconfidence as a cause of diagnostic error in medicineAm J Med.20081215 SupplS22310.1016/j.amjmed.2008.01.00118440350 DavalosMCSamuelsKMeyerANDFinding diagnostic errors in children admitted to the PICUPediatr Crit Care Med.201718326527110.1097/PCC.000000000000105928125548 OkaforNPayneVLChathampallyYMillerSDoshiPSinghHUsing voluntary reports from physicians to learn from diagnostic errors in emergency medicineEmerg Med J.201633424525210.1136/emermed-2014-20460426531860 National Quality Forum - Improving Diagnostic Quality and Safety. http://www.qualityforum.org/Improving_Diagnostic_Quality_and_Safety.aspx. Accessed December 17, 2017. LowensteinEve JudithDermatology and its unique diagnostic heuristicsJournal of the American Academy of Dermatology20187861239124010.1016/j.jaad.2017.11.018 SinghHDaciKPetersenLAMissed opportunities to initiate endoscopic evaluation for colorectal cancer diagnosisAm J Gastroenterol.2009104102543255410.1038/ajg.2009.324195504182758321 SinghHGiardinaTDPetersenLAExploring situational awareness in diagnostic errors in primary careBMJ Qual Saf.2012211303810.1136/bmjqs-2011-00031021890757 Wilson JMG, Jungner G. Principles and practice of screening for disease. Public Health Paper No. 34. Geneva: World Health Organization; 1968. National Academies of Sciences, Engineering, and Medicine. Improving Diagnosis in Health Care. Washington, DC: National Academies Press; 2015. Singh H, Graber ML, Hofer TP. Measures to Improve Diagnostic Safety in Clinical Practice. J Patient Saf. 2016:1. https://doi.org/10.1097/PTS.0000000000000338. BhiseVMeyerANDSinghHErrors in diagnosis of spinal epidural abscesses in the era of electronic health recordsAm J Med.2017130897598110.1016/j.amjmed.2017.03.00928366427 ZwaanLSinghHThe challenges in defining and measuring diagnostic errorDiagnosis.2015229710310.1515/dx-2014-006926955512 Choosing Wisely. http://www.choosingwisely.org/. Accessed December 17, 2017. CMS Quality Measure Development Plan: Supporting the Transition to The Quality Payment Program 2017 Annual Report. 2017. https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/Value-Based-Programs/MACRA-MIPS-and-APMs/Draft-CMS-Quality-Measure-Development-Plan-MDP.pdf. Accessed December 17, 2017. SchiffGDHasanOKimSDiagnostic error in medicine: analysis of 583 physician-reported errorsArch Intern Med.2009169201881188710.1001/archinternmed.2009.33319901140 Patient Safety Primer: Never Events. https://psnet.ahrq.gov/primers/primer/3/never-events. Accessed December 17, 2017. SinghHGraberMLImproving diagnosis in health care—the next imperative for patient safetyN Engl J Med.2015373262493249510.1056/NEJMp151224126559457 SinghHMeyerANDThomasEJThe frequency of diagnostic errors in outpatient care: estimations from three large observational studies involving US adult populationsBMJ Qual Saf.201423972773110.1136/bmjqs-2013-002627247427774145460 CombesAMokhtariMCouvelardAClinical and autopsy diagnoses in the intensive care unitArch Intern Med.2004164438910.1001/archinte.164.4.38914980989 SinghHSchiffGDGraberMLOnakpoyaIThompsonMJThe global burden of diagnostic errors in primary careBMJ Qual Saf.201726648449410.1136/bmjqs-2016-00540127530239 CLIAC Home. https://wwwn.cdc.gov/cliac/. Accessed December 17, 2017. GraberMLFranklinNGordonRDiagnostic error in internal medicineArch Intern Med.2005165131493149910.1001/archinte.165.13.149316009864 Al-MutairiAMeyerANDThomasEJAccuracy of the Safer Dx instrument to identify diagnostic errors in primary careJ Gen Intern Med.201631660260810.1007/s11606-016-3601-x269022454870415 A Combes (4304_CR17) 2004; 164 4304_CR8 H Singh (4304_CR12) 2017; 26 V Bhise (4304_CR3) 2017; 130 GD Schiff (4304_CR7) 2009; 169 4304_CR9 ES Berner (4304_CR19) 2008; 121 4304_CR23 4304_CR13 4304_CR1 MC Davalos (4304_CR4) 2017; 18 H Singh (4304_CR20) 2009; 104 4304_CR15 H Singh (4304_CR2) 2015; 373 4304_CR10 ML Graber (4304_CR11) 2005; 165 L Zwaan (4304_CR6) 2015; 2 A Al-Mutairi (4304_CR14) 2016; 31 4304_CR16 H Singh (4304_CR21) 2012; 21 H Singh (4304_CR5) 2014; 23 Eve Judith Lowenstein (4304_CR18) 2018; 78 N Okafor (4304_CR22) 2016; 33 30632099 - J Gen Intern Med. 2019 Oct;34(10):1959 31236892 - J Gen Intern Med. 2019 Oct;34(10):1960 |
References_xml | – reference: SinghHSchiffGDGraberMLOnakpoyaIThompsonMJThe global burden of diagnostic errors in primary careBMJ Qual Saf.201726648449410.1136/bmjqs-2016-00540127530239 – reference: SinghHGraberMLImproving diagnosis in health care—the next imperative for patient safetyN Engl J Med.2015373262493249510.1056/NEJMp151224126559457 – reference: Al-MutairiAMeyerANDThomasEJAccuracy of the Safer Dx instrument to identify diagnostic errors in primary careJ Gen Intern Med.201631660260810.1007/s11606-016-3601-x269022454870415 – reference: SinghHDaciKPetersenLAMissed opportunities to initiate endoscopic evaluation for colorectal cancer diagnosisAm J Gastroenterol.2009104102543255410.1038/ajg.2009.324195504182758321 – reference: National Academies of Sciences, Engineering, and Medicine. Improving Diagnosis in Health Care. Washington, DC: National Academies Press; 2015. – reference: BhiseVMeyerANDSinghHErrors in diagnosis of spinal epidural abscesses in the era of electronic health recordsAm J Med.2017130897598110.1016/j.amjmed.2017.03.00928366427 – reference: CombesAMokhtariMCouvelardAClinical and autopsy diagnoses in the intensive care unitArch Intern Med.2004164438910.1001/archinte.164.4.38914980989 – reference: SinghHGiardinaTDPetersenLAExploring situational awareness in diagnostic errors in primary careBMJ Qual Saf.2012211303810.1136/bmjqs-2011-00031021890757 – reference: CLIAC Home. https://wwwn.cdc.gov/cliac/. Accessed December 17, 2017. – reference: OkaforNPayneVLChathampallyYMillerSDoshiPSinghHUsing voluntary reports from physicians to learn from diagnostic errors in emergency medicineEmerg Med J.201633424525210.1136/emermed-2014-20460426531860 – reference: Patient Safety Primer: Never Events. https://psnet.ahrq.gov/primers/primer/3/never-events. Accessed December 17, 2017. – reference: ZwaanLSinghHThe challenges in defining and measuring diagnostic errorDiagnosis.2015229710310.1515/dx-2014-006926955512 – reference: National Quality Forum - Improving Diagnostic Quality and Safety. http://www.qualityforum.org/Improving_Diagnostic_Quality_and_Safety.aspx. Accessed December 17, 2017. – reference: SinghHMeyerANDThomasEJThe frequency of diagnostic errors in outpatient care: estimations from three large observational studies involving US adult populationsBMJ Qual Saf.201423972773110.1136/bmjqs-2013-002627247427774145460 – reference: BernerESGraberMLOverconfidence as a cause of diagnostic error in medicineAm J Med.20081215 SupplS22310.1016/j.amjmed.2008.01.00118440350 – reference: Singh H, Graber ML, Hofer TP. Measures to Improve Diagnostic Safety in Clinical Practice. J Patient Saf. 2016:1. https://doi.org/10.1097/PTS.0000000000000338. – reference: Choosing Wisely. http://www.choosingwisely.org/. 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SubjectTerms | Critical Care - methods Critical Care - standards Diagnostic Errors - prevention & control Diagnostic systems Health Health care Humans Internal Medicine Measurement methods Medical diagnosis Medicine Medicine & Public Health Organizations Patient Safety - standards Perspective Researchers Safety |
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Title | Tracking Progress in Improving Diagnosis: A Framework for Defining Undesirable Diagnostic Events |
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