APA (7th ed.) Citation

Lam, S. K., DeCarlo, T. E., & Sharma, A. (2019). Salesperson ambidexterity in customer engagement: Do customer base characteristics matter? Journal of the Academy of Marketing Science, 47(4), 659-680. https://doi.org/10.1007/s11747-019-00650-0

Chicago Style (17th ed.) Citation

Lam, Son K., Thomas E. DeCarlo, and Ashish Sharma. "Salesperson Ambidexterity in Customer Engagement: Do Customer Base Characteristics Matter?" Journal of the Academy of Marketing Science 47, no. 4 (2019): 659-680. https://doi.org/10.1007/s11747-019-00650-0.

MLA (9th ed.) Citation

Lam, Son K., et al. "Salesperson Ambidexterity in Customer Engagement: Do Customer Base Characteristics Matter?" Journal of the Academy of Marketing Science, vol. 47, no. 4, 2019, pp. 659-680, https://doi.org/10.1007/s11747-019-00650-0.