Digital servitization in manufacturing: A systematic literature review and research agenda

• Published in: Industrial marketing management Vol. 89; pp. 278 - 292
• Main Authors: Paschou, T., Rapaccini, M., Adrodegari, F., Saccani, N.
• Format: Journal Article
• Language: English
• Published: Elsevier Inc 01.08.2020
• Subjects: Benefits; Digital servitization; Digital technologies; Research agenda; Servitization; Systematic literature review (SLR); Research agenda; Benefits; Servitization; Digital technologies; Digital servitization; Systematic literature review (SLR)

This paper addresses how servitization is facilitated by the adoption of digital technologies and presents a review of the literature on this subject. The paper aims to characterise the phenomenon of ‘digital servitization’ by examining how the literature describes the convergence between servitizat...