Embracing intelligent machines: A qualitative study to explore the transformational trends in the workplace

• Published in: Central European Management Journal Vol. 32; no. 3; pp. 350 - 367
• Main Authors: Annamalai, Sumathi, Vasunandan, Aditi
• Format: Journal Article
• Language: English
• Published: Warsaw Emerald Group Publishing Limited 16.08.2024; Emerald Publishing
• Subjects: 21st century; Artificial intelligence; Automation; Career development; Cognitive systems; Collaboration; Emotions; Future work practices; Future workplace; Humans; Industry 4.0; Intelligence; Intelligent machines; Interdisciplinary subjects; Job satisfaction; Leadership; Negative emotions; Qualitative research; Rhetoric; Robotics; Robots; Skill development; Social learning; Transformation; Transformational trends; Value chain; Workers; Workforce; Workplaces

PurposeWith Industry 4.0 and the extensive rise of smart technologies, we are seeing remarkable transformations in work practices and workplaces. Scholars report the phenomenal progress of smart technologies. At the same time, we can hear the rhetoric emphasising their potential threats. This study...