The hidden dangers in routine medical complaints: uncovering patient harm - Luo, Shaoting; Chen, Xueting; Wen, Xinyu; Yao, Boyu; Wang, Cui; Li, Qingbin; Wang, Wei; Li, Lianyong; Zhang, Yong (BMC health services research, 2025)
Keywords: Adult; Aged; Chronic illnesses; Complaints; Consumer complaints; Disease; Female; Gender; Health care; Healthcare complaints; Hospital management; Hospitals; Humans; Iatrogenic diseases; Intensive care; Interdisciplinary aspects; Logistic Models; Male; Medical care; Medical errors; Medical Errors - statistics & numerical data; Middle Aged; Narratives; Nomograms; Patient Harm - statistics & numerical data; Patient Safety; Patient satisfaction; Physicians; Predictive model; Quality management; Quality of care; Retrospective Studies; ROC Curve; Self evaluation; Variables; China; Patient safety; Healthcare complaints; Quality of care; Hospital management; Predictive model