Interactively developed capabilities: evidence from dyadic servitization relationships - Raddats, Chris; Zolkiewski, Judy; Story, Vicky Mary; Burton, Jamie; Baines, Tim; Ziaee Bigdeli, Ali (International journal of operations & production management, 2017)
Keywords: Competition; Competitive advantage; Customer services; Customers; Literature reviews; OEM; Operations management; Production management; Risk management; Suppliers; Buyer-supplier relationships; Dyad; Dynamic capabilities; Resources; Servitization; Operational capabilities