Experiences and Challenges of Emerging Online Health Services Combating COVID-19 in China: Retrospective, Cross-Sectional Study of Internet Hospitals

• Published in: JMIR medical informatics Vol. 10; no. 6; p. e37042
• Main Authors: Ge, Fangmin, Qian, Huan, Lei, Jianbo, Ni, Yiqi, Li, Qian, Wang, Song, Ding, Kefeng
• Format: Journal Article
• Language: English
• Published: Canada JMIR Publications 01.06.2022
• Subjects: Computerized physician order entry; Coronaviruses; COVID-19; Cross-sectional studies; Data collection; Health care; Health services; Hospitals; Internet; Original Paper; Pandemics; Patients; Public health; Qualitative research; Quarantine; Questionnaires; Research methodology; Telemedicine; Trends; China; COVID-19; dynamics of health care topics; e-consultation; China health system; telehealth

Internet-based online virtual health services were originally an important way for the Chinese government to resolve unmet medical service needs due to inadequate medical institutions. Its initial development was not well received. Then, the unexpected COVID-19 pandemic produced a tremendous demand...