APA (7th ed.) Citation

Yi, Y., Gong, T., & Lee, H. (2013). The Impact of Other Customers on Customer Citizenship Behavior. Psychology & marketing, 30(4), 341-356. https://doi.org/10.1002/mar.20610

Chicago Style (17th ed.) Citation

Yi, Youjae, Taeshik Gong, and Hyojin Lee. "The Impact of Other Customers on Customer Citizenship Behavior." Psychology & Marketing 30, no. 4 (2013): 341-356. https://doi.org/10.1002/mar.20610.

MLA (9th ed.) Citation

Yi, Youjae, et al. "The Impact of Other Customers on Customer Citizenship Behavior." Psychology & Marketing, vol. 30, no. 4, 2013, pp. 341-356, https://doi.org/10.1002/mar.20610.