ICT-enabled supply chain integration capabilities and firms' financial performance: an empirical study of Tanzania's manufacturing SMEs

• Published in: Cogent business & management Vol. 11; no. 1
• Main Authors: Rutainurwa, Veneranda, Mwenda, Beny, Israel, Baraka
• Format: Journal Article
• Language: English
• Published: Abingdon Cogent 31.12.2024; Taylor & Francis Ltd; Taylor & Francis Group
• Subjects: Business education; Collaboration; Communication; Cost control; Customer satisfaction; Customers; Economic growth; Electronic data interchange; Enterprise resource planning; external SC integration; Finance; financial performance; GDP; Gross Domestic Product; Growth rate; ICT capabilities; Information & Communication Technology (ICT); Information technology; Innovations; internal SC integration; Inventory; Inventory management; Management of IT; Manufacturing; manufacturing SMEs; Suppliers; Supplies; Supply chains; Sustainability; Tanzania

The spectacular advancement in information and communication technology (ICT) has shaped the way firms conduct their business, interact and communicate with customers and suppliers along their supply chains (SC). Yet, there exists limited knowledge of how investing in ICT can be leveraged to help fi...