Evaluating quality of patient care communication in integrated care settings: a mixed method approach

• Published in: International journal for quality in health care Vol. 19; no. 5; pp. 281 - 288
• Main Authors: Gulmans, J., Vollenbroek-Hutten, M.M.R., Van Gemert-Pijnen, J.E.W.C., Van Harten, W.H.
• Format: Journal Article
• Language: English
• Published: England Oxford University Press 01.10.2007; Oxford Publishing Limited (England)
• Subjects: Attitude of Health Personnel; Bibliometrics; cerebral palsy; Cerebral Palsy - psychology; Cerebral Palsy - therapy; Child; communication; Continuity of Patient Care; Delivery of Health Care, Integrated - organization & administration; Evaluation Studies as Topic; Focus Groups; health care evaluation mechanisms; Health Services Research; Humans; Interdisciplinary Communication; Netherlands; patient care management; Patient Satisfaction; Professional-Patient Relations; PubMed; Quality of Health Care; Surveys and Questionnaires; Netherlands; cerebral palsy; communication; health care evaluation mechanisms; patient care management

AbstractBackground Owing to the involvement of multiple professionals from various institutions, integrated care settings are prone to suboptimal patient care communication. To assure continuity, communication gaps should be identified for targeted improvement initiatives. However, available assessm...