A Survey-Based Study on ICT Adoption in the Third-Party Logistics Industry
Information and communication technology (ICT) is an important tool to enhance efficiency and responsiveness in modern-day supply chains. Owing to fierce market competition and rapidly changing business environment, organizations are forced to focus on their core competency and outsource their logis...
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| Published in | International journal of information systems and supply chain management Vol. 5; no. 4; pp. 65 - 85 |
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| Main Authors | , |
| Format | Journal Article |
| Language | English |
| Published |
Hershey
IGI Global
01.10.2012
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| Subjects | |
| Online Access | Get full text |
| ISSN | 1935-5726 1935-5734 |
| DOI | 10.4018/jisscm.2012100104 |
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| Abstract | Information and communication technology (ICT) is an important tool to enhance efficiency and responsiveness in modern-day supply chains. Owing to fierce market competition and rapidly changing business environment, organizations are forced to focus on their core competency and outsource their logistics function to third-party logistics (3PL) firms. In order to work hand-in-hand with customers to meet their day-to-day logistics needs, 3PL companies have to make use of ICT for efficient communication with clients and coordination of activities. Through analyzing the survey results of the Annual Third-Party Logistics Studies from 2007 to 2009, this study looks into ICT utilization in the 3PL industry from a global perspective. To supplement the findings, a questionnaire survey was conducted to investigate the current status of ICT adoption by 3PL firms in China. As a global manufacturing base, China has a burgeoning 3PL industry serving a large number of domestic firms as well as multinational corporations, and is considered a representative developing country for investigation in the subject area. |
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| AbstractList | Information and communication technology (ICT) is an important tool to enhance efficiency and responsiveness in modern-day supply chains. Owing to fierce market competition and rapidly changing business environment, organizations are forced to focus on their core competency and outsource their logistics function to third-party logistics (3PL) firms. In order to work hand-in-hand with customers to meet their day-to-day logistics needs, 3PL companies have to make use of ICT for efficient communication with clients and coordination of activities. Through analyzing the survey results of the Annual Third-Party Logistics Studies from 2007 to 2009, this study looks into ICT utilization in the 3PL industry from a global perspective. To supplement the findings, a questionnaire survey was conducted to investigate the current status of ICT adoption by 3PL firms in China. As a global manufacturing base, China has a burgeoning 3PL industry serving a large number of domestic firms as well as multinational corporations, and is considered a representative developing country for investigation in the subject area. |
| Audience | Academic |
| Author | Lau, Kwok Hung Huang, Haibo |
| AuthorAffiliation | Business College, School of Business Information Technology and Logistics, Royal Melbourne Institute of Technology University, Melbourne, VIC, Australia Royal Melbourne Institute of Technology University, Melbourne, VIC, Australia |
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| SubjectTerms | Business China Customers Developing countries Domestic Information systems International business enterprises LDCs Logistics Logistics management Logistics services Outsourcing Supply chains Third party |
| Title | A Survey-Based Study on ICT Adoption in the Third-Party Logistics Industry |
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