Primary care teams' reported actions to improve medication safety: a qualitative study with insights in high reliability organising

• Published in: BMJ open quality Vol. 12; no. 3; p. e002350
• Main Authors: Young, Richard A, Gurses, Ayse P, Fulda, Kimberly G, Espinoza, Anna, Daniel, Kathryn M, Hendrix, Zachary N, Sutcliffe, Kathleen M, Xiao, Yan
• Format: Journal Article
• Language: English
• Published: England BMJ Publishing Group LTD 01.09.2023; BMJ Publishing Group
• Subjects: Aged; Ambulatory care; Delivery of Health Care; Emergency medical care; Human subjects; Humans; Interviews; Original Research; Patient safety; Physicians; Primary care; Primary Health Care; Professionals; Qualitative Research; Reproducibility of Results; Success; Teams; primary care; medication safety; human factors

Our aim was to understand actions by primary care teams to improve medication safety. This was a qualitative study using one-on-one, semistructured interviews with the questions guided by concepts from collaborative care and systems engineering models, and with references to the care of older adults...