The Alberta Telestewardship Network: Building a platform to enable capacity building in antimicrobial stewardship-results of an initial pilot study

Resources to improve antimicrobial stewardship (AS) are limited, but a telestewardship platform can enable capacity building and scalability. The Alberta Telestewardship Network (ATeleNet) was designed to focus on outreach across the province of Alberta, Canada, and facilitate AS activities. Outreac...

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Published inJournal of the Association of Medical Microbiology and Infectious Disease Canada = Journal officiel de l'Association pour la microbiologie médicale et l'infectiologie Canada Vol. 8; no. 1; pp. 90 - 93
Main Authors Jelinski, Dana, Julien, Danielle, Cook, Sandra, Harris, Sabrina, Logan, Timothy, Sabuda, Deana, Dersch-Mills, Deonne, Wong, Catherine, Webster, Sara, Constantinescu, Cora, Hoang, Holly, Conly, John
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Published Canada University of Toronto Press 01.03.2023
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Abstract Resources to improve antimicrobial stewardship (AS) are limited, but a telestewardship platform can enable capacity building and scalability. The Alberta Telestewardship Network (ATeleNet) was designed to focus on outreach across the province of Alberta, Canada, and facilitate AS activities. Outreach occurred virtually between pharmacists and physicians in hospital and long-term care settings throughout Alberta via secure, enterprise video conferencing software on both desktop and mobile devices. We used a quantitative questionnaire adapted from the telehealth usability questionnaire to capture the health provider's experience during each session. The questionnaire consisted of 39 questions, and a 5-point Likert scale was used to assess the degree of agreement and collate responses into a descriptive analysis. A total of 33 pilot consultations were completed between July 6, 2020 and December 15, 2021. The majority (22, 85%) of respondents agreed that video conference-based virtual sessions are an acceptable means to provide health care and that they were able to express themselves effectively to other health care professionals (23, 88%). Respondents agreed the system was simple to use (23, 96%), and that they could become productive quickly using the system (23, 88%). Overall, 24 (92%) respondents were satisfied or very satisfied with the virtual care platform. We implemented and evaluated a telehealth consultation and collaborative care service between AS providers at multiple centres. AHS has since prioritized similar workflows, including access to specialists in acute care, as part of their virtual health strategy. Evaluation results will be shared with provincial stakeholders for further strategic planning and deployment.
AbstractList BackgroundResources to improve antimicrobial stewardship (AS) are limited, but a telestewardship platform can enable capacity building and scalability. The Alberta Telestewardship Network (ATeleNet) was designed to focus on outreach across the province of Alberta, Canada, and facilitate AS activities.MethodsOutreach occurred virtually between pharmacists and physicians in hospital and long-term care settings throughout Alberta via secure, enterprise video conferencing software on both desktop and mobile devices. We used a quantitative questionnaire adapted from the telehealth usability questionnaire to capture the health provider's experience during each session. The questionnaire consisted of 39 questions, and a 5-point Likert scale was used to assess the degree of agreement and collate responses into a descriptive analysis.ResultsA total of 33 pilot consultations were completed between July 6, 2020 and December 15, 2021. The majority (22, 85%) of respondents agreed that video conference-based virtual sessions are an acceptable means to provide health care and that they were able to express themselves effectively to other health care professionals (23, 88%). Respondents agreed the system was simple to use (23, 96%), and that they could become productive quickly using the system (23, 88%). Overall, 24 (92%) respondents were satisfied or very satisfied with the virtual care platform.ConclusionsWe implemented and evaluated a telehealth consultation and collaborative care service between AS providers at multiple centres. AHS has since prioritized similar workflows, including access to specialists in acute care, as part of their virtual health strategy. Evaluation results will be shared with provincial stakeholders for further strategic planning and deployment.
Resources to improve antimicrobial stewardship (AS) are limited, but a telestewardship platform can enable capacity building and scalability. The Alberta Telestewardship Network (ATeleNet) was designed to focus on outreach across the province of Alberta, Canada, and facilitate AS activities. Outreach occurred virtually between pharmacists and physicians in hospital and long-term care settings throughout Alberta via secure, enterprise video conferencing software on both desktop and mobile devices. We used a quantitative questionnaire adapted from the telehealth usability questionnaire to capture the health provider's experience during each session. The questionnaire consisted of 39 questions, and a 5-point Likert scale was used to assess the degree of agreement and collate responses into a descriptive analysis. A total of 33 pilot consultations were completed between July 6, 2020 and December 15, 2021. The majority (22, 85%) of respondents agreed that video conference-based virtual sessions are an acceptable means to provide health care and that they were able to express themselves effectively to other health care professionals (23, 88%). Respondents agreed the system was simple to use (23, 96%), and that they could become productive quickly using the system (23, 88%). Overall, 24 (92%) respondents were satisfied or very satisfied with the virtual care platform. We implemented and evaluated a telehealth consultation and collaborative care service between AS providers at multiple centres. AHS has since prioritized similar workflows, including access to specialists in acute care, as part of their virtual health strategy. Evaluation results will be shared with provincial stakeholders for further strategic planning and deployment.
BACKGROUND: Resources to improve antimicrobial stewardship (AS) are limited, but a telestewardship platform can enable capacity building and scalability. The Alberta Telestewardship Network (ATeleNet) was designed to focus on outreach across the province of Alberta, Canada, and facilitate AS activities. METHODS: Outreach occurred virtually between pharmacists and physicians in hospital and long-term care settings throughout Alberta via secure, enterprise video conferencing software on both desktop and mobile devices. We used a quantitative questionnaire adapted from the telehealth usability questionnaire to capture the health provider's experience during each session. The questionnaire consisted of 39 questions, and a 5-point Likert scale was used to assess the degree of agreement and collate responses into a descriptive analysis. RESULTS: A total of 33 pilot consultations were completed between July 6, 2020 and December 15, 2021. The majority (22, 85%) of respondents agreed that video conferencebased virtual sessions are an acceptable means to provide health care and that they were able to express themselves effectively to other health care professionals (23, 88%). Respondents agreed the system was simple to use (23, 96%), and that they could become productive quickly using the system (23, 88%). Overall, 24 (92%) respondents were satisfied or very satisfied with the virtual care platform. CONCLUSIONS: We implemented and evaluated a telehealth consultation and collaborative care service between AS providers at multiple centres. AHS has since prioritized similar workflows, including access to specialists in acute care, as part of their virtual health strategy. Evaluation results will be shared with provincial stakeholders for further strategic planning and deployment. KEYWORDS: antimicrobial stewardship, infectious disease, telestewardship, telehealth, virtual care HISTORIQUE: Les ressources pour ameliorer la gerance antimicrobienne (GA) sont limitees, mais une plateforme de telegerance peut favoriser le renforcement des capacites et l'echelonnabilite. L'Alberta Telestewardship Network (reseau de telegerance de l'Alberta, ou ATeleNet) a ete concu pour mettre l'accent sur le rayonnement dans la province de l'Alberta, au Canada et pour faciliter les activites de GA. METHODOLOGIE: Le rayonnement s'est produit virtuellement entre des pharmaciens et des medecins d'etablissements hospitaliers et d'etablissements de soins de longue duree de l'Alberta par logiciel de visioconference securise sur des ordinateurs de bureau et des appareils mobiles. Les chercheurs ont utilise un questionnaire quantitatif adapte du questionnaire sur la convivialite de la telesante pour saisir l'experience du dispensateur de soins lors de chaque seance. Le questionnaire etait compose de 39 questions, et une echelle de Likert de cinq points a permis d'evaluer le degre d'entente et de recueillir les reponses dans une analyse descriptive. RESULTATS: Au total, les chercheurs ont effectue 33 consultations pilotes entre le 6 juillet 2020 et le 15 decembre 2021. La majorite des repondants (n = 22, 85 %) ont convenu que les seances en visioconference representaient un moyen acceptable de fournir des soins de sante et leur permettaient de s'exprimer avec efficacite aupres des autres professionnels de la sante (n = 23, 88 %). Les repondants ont indique que le systeme etait facile a utiliser (n = 23, 96 %), et qu'ils pouvaient vite devenir productifs (n = 23, 88 %). Dans l'ensemble, 24 repondants (92 %) etaient satisfaits ou tres satisfaits de la plateforme de soins virtuels. CONCLUSIONS: Les chercheurs ont lance et evalue une consultation en telesante et un service de soins cooperatifs entre fournisseurs de GA de multiples centres. Depuis, les Services de sante de l'Alberta ont priorise des processus de travail semblables dans leur strategie de sante virtuelle, y compris pour l'acces a des specialistes en soins aigus. Les resultats de l'evaluation seront transmis a des intervenants provinciaux en vue d'une planification et d'un deploiement strategiques. MOTS-CLES: gerance antimicrobienne, maladies infectieuses, soins virtuels, telegerance, telesante
Audience Academic
Author Jelinski, Dana
Sabuda, Deana
Logan, Timothy
Wong, Catherine
Webster, Sara
Constantinescu, Cora
Hoang, Holly
Conly, John
Harris, Sabrina
Dersch-Mills, Deonne
Julien, Danielle
Cook, Sandra
AuthorAffiliation 2 Pharmacy Services, Alberta Health Services, Grande Prairie, Alberta, Canada
12 Department of Pathology and Laboratory Medicine, Cumming School of Medicine, University of Calgary and Alberta Health Services, Calgary, Alberta, Canada
13 Snyder Institute for Chronic Diseases and O’Brien Institute for Public Health, Cumming School of Medicine, University of Calgary, Calgary, Alberta, Canada
6 Virtual Health, Alberta Health Services, Calgary, Alberta, Canada
8 Division of Infectious Diseases, Department of Medicine, University of Alberta, Edmonton, Alberta, Canada
3 Pharmacy Services, Alberta Health Services, Red Deer, Alberta, Canada
1 AMR – One Health Consortium, University of Calgary, Calgary, Alberta, Canada
5 Pharmacy Services, Alberta Health Services, Calgary, Alberta, Canada
14 W21C Research and Innovation Centre, O’Brien Institute for Public Health, Cumming School of Medicine, University of Calgary, Calgary, Alberta, Canada
9 Antimicrobial Stewardship Program, Covenant Health, Edmonton, Al
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10.1007/s40506-021-00256-7
10.1177/1357633X12473901
10.1017/ice.2018.197
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Issue 1
Keywords antimicrobial stewardship
infectious disease
telehealth
telestewardship
virtual care
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Pierce J (r2) 2021; 13
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Snippet Resources to improve antimicrobial stewardship (AS) are limited, but a telestewardship platform can enable capacity building and scalability. The Alberta...
BACKGROUND: Resources to improve antimicrobial stewardship (AS) are limited, but a telestewardship platform can enable capacity building and scalability. The...
BackgroundResources to improve antimicrobial stewardship (AS) are limited, but a telestewardship platform can enable capacity building and scalability. The...
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SubjectTerms Brief Report
Design and construction
Long-term care of the sick
Medical personnel
Mobile devices
Strategic planning (Business)
Surveys
Title The Alberta Telestewardship Network: Building a platform to enable capacity building in antimicrobial stewardship-results of an initial pilot study
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