Filieri, R., Raguseo, E., & Vitari, C. (2021). Extremely Negative Ratings and Online Consumer Review Helpfulness: The Moderating Role of Product Quality Signals. Journal of travel research, 60(4), 699-717. https://doi.org/10.1177/0047287520916785
Chicago Style (17th ed.) CitationFilieri, Raffaele, Elisabetta Raguseo, and Claudio Vitari. "Extremely Negative Ratings and Online Consumer Review Helpfulness: The Moderating Role of Product Quality Signals." Journal of Travel Research 60, no. 4 (2021): 699-717. https://doi.org/10.1177/0047287520916785.
MLA (9th ed.) CitationFilieri, Raffaele, et al. "Extremely Negative Ratings and Online Consumer Review Helpfulness: The Moderating Role of Product Quality Signals." Journal of Travel Research, vol. 60, no. 4, 2021, pp. 699-717, https://doi.org/10.1177/0047287520916785.