Factors Determining the Behavioral Intention of Using Food Delivery Apps during COVID-19 Pandemics

The purpose of this study was to investigate the factors determining the behavioral intention of using food delivery apps (FDAs) during COVID-19 pandemics, under a case study of Bangkok, Thailand. The study was necessitated by the increased use of FDAs during the lockdown; online transactions were c...

Full description

Saved in:
Bibliographic Details
Published inJournal of theoretical and applied electronic commerce research Vol. 16; no. 5; pp. 1297 - 1310
Main Authors Muangmee, Chaiyawit, Kot, Sebastian, Meekaewkunchorn, Nusanee, Kassakorn, Nuttapon, Khalid, Bilal
Format Journal Article
LanguageEnglish
Published Curicó MDPI AG 01.08.2021
Subjects
Online AccessGet full text

Cover

Loading…
Abstract The purpose of this study was to investigate the factors determining the behavioral intention of using food delivery apps (FDAs) during COVID-19 pandemics, under a case study of Bangkok, Thailand. The study was necessitated by the increased use of FDAs during the lockdown; online transactions were considered important in preventing the spread of the virus. The study used quantitative techniques involving structural equation model (SEM) to evaluate the effects of exogenous variables on endogenous variables. Primary data were collected from people who had installed and used FDAs. The findings indicated that performance expectancy, effort expectancy, social influence, timeliness, task technology fit, perceived trust, and perceived safety significantly influence the behavioral intention to use (BIU) to use food delivery apps during the COVID-19 pandemic. To this end, effort should be intensified to study and understand FDAs as it pertains to safety and usage.
AbstractList The purpose of this study was to investigate the factors determining the behavioral intention of using food delivery apps (FDAs) during COVID-19 pandemics, under a case study of Bangkok, Thailand. The study was necessitated by the increased use of FDAs during the lockdown; online transactions were considered important in preventing the spread of the virus. The study used quantitative techniques involving structural equation model (SEM) to evaluate the effects of exogenous variables on endogenous variables. Primary data were collected from people who had installed and used FDAs. The findings indicated that performance expectancy, effort expectancy, social influence, timeliness, task technology fit, perceived trust, and perceived safety significantly influence the behavioral intention to use (BIU) to use food delivery apps during the COVID-19 pandemic. To this end, effort should be intensified to study and understand FDAs as it pertains to safety and usage.
Author Kot, Sebastian
Khalid, Bilal
Meekaewkunchorn, Nusanee
Muangmee, Chaiyawit
Kassakorn, Nuttapon
Author_xml – sequence: 1
  givenname: Chaiyawit
  surname: Muangmee
  fullname: Muangmee, Chaiyawit
– sequence: 2
  givenname: Sebastian
  orcidid: 0000-0002-8272-6918
  surname: Kot
  fullname: Kot, Sebastian
– sequence: 3
  givenname: Nusanee
  orcidid: 0000-0002-5786-573X
  surname: Meekaewkunchorn
  fullname: Meekaewkunchorn, Nusanee
– sequence: 4
  givenname: Nuttapon
  surname: Kassakorn
  fullname: Kassakorn, Nuttapon
– sequence: 5
  givenname: Bilal
  orcidid: 0000-0002-4313-4805
  surname: Khalid
  fullname: Khalid, Bilal
BookMark eNptkctrGzEQxpeSQvM65i7oedvRw9LqmDp1awikh6RXMXpsIrOWXEkO5L-Pt26hLT3NMPP7Pj5mzrqTlFPouisKHzjX8HHTMBQqYQGg-JvuFBQdejooefJH_647q3UDIAcJcNrZFbqWSyU3oYWyjSmmR9KeAvkUnvA55oITWacWUos5kTyShzoTq5z9QTLF51BeyPVuV4nfl3mzvPu-vumpJt8w-bCNrl50b0ecarj8Vc-7h9Xn--XX_vbuy3p5fds7wWXrlaeoEX2QygrLrGODkE4ya51YoGXI1YIJDt5rBAd-ZIB2dCN4FrwTmp9366Ovz7gxuxK3WF5Mxmh-DnJ5NFhadFMwMAy40IPgjh2U2mlumaJyVIGLAdTs9f7otSv5xz7UZjZ5X9IhvmGKKUm1oDPFj5QrudYSRuNiw_lSrWCcDAUzP8b89ZiDqv9H9Tvr__lXBZyRyw
CitedBy_id crossref_primary_10_1108_APJML_10_2023_1053
crossref_primary_10_3390_designs9010003
crossref_primary_10_1080_15256480_2022_2153777
crossref_primary_10_1016_j_rtbm_2025_101352
crossref_primary_10_1007_s10660_024_09833_6
crossref_primary_10_1007_s11528_024_01018_0
crossref_primary_10_20525_ijrbs_v13i4_3407
crossref_primary_10_4018_JECO_323655
crossref_primary_10_20473_jkl_v14i2_2022_106_113
crossref_primary_10_1007_s10668_023_03284_z
crossref_primary_10_1108_JEIM_01_2023_0006
crossref_primary_10_3390_jtaer16060125
crossref_primary_10_33141_po_2021_12_03
crossref_primary_10_1080_10447318_2023_2201550
crossref_primary_10_2478_minib_2022_0008
crossref_primary_10_1108_JILT_11_2022_0067
crossref_primary_10_1016_j_stae_2023_100062
crossref_primary_10_1111_ijcs_12845
crossref_primary_10_30783_nevsosbilen_1308672
crossref_primary_10_3390_foods12061166
crossref_primary_10_3390_su13147986
crossref_primary_10_3390_systems10050162
crossref_primary_10_1080_19368623_2022_2020199
crossref_primary_10_3390_bs13010022
crossref_primary_10_35633_inmateh_68_29
crossref_primary_10_3390_ijerph19020642
crossref_primary_10_3390_resources13060079
crossref_primary_10_3390_su142113935
crossref_primary_10_3390_jtaer17010006
crossref_primary_10_3390_su151712721
crossref_primary_10_3390_math9192398
crossref_primary_10_1371_journal_pone_0262037
crossref_primary_10_14254_2071_8330_2023_16_1_6
crossref_primary_10_60027_ijsasr_2024_3819
crossref_primary_10_1016_j_trf_2023_06_001
crossref_primary_10_4018_IJABIM_313097
crossref_primary_10_1016_j_ijhm_2024_103807
crossref_primary_10_1016_j_jclepro_2023_137010
crossref_primary_10_1108_K_04_2024_1098
crossref_primary_10_1108_JHTT_04_2021_0129
crossref_primary_10_1016_j_cities_2022_104125
crossref_primary_10_1016_j_ijhm_2024_103921
crossref_primary_10_1002_cb_2073
crossref_primary_10_36590_jika_v4i1_254
crossref_primary_10_7717_peerj_14089
crossref_primary_10_3390_su141610026
crossref_primary_10_1002_cb_2352
crossref_primary_10_3390_su132112066
crossref_primary_10_30657_pea_2022_28_35
crossref_primary_10_3390_su14148493
crossref_primary_10_21272_mmi_2024_4_03
crossref_primary_10_1007_s43546_024_00741_3
crossref_primary_10_3390_su142013198
crossref_primary_10_3390_jtaer18040094
crossref_primary_10_1016_j_seps_2022_101299
crossref_primary_10_1108_JHTI_05_2024_0511
crossref_primary_10_1108_AJIM_05_2023_0177
crossref_primary_10_2139_ssrn_4602954
crossref_primary_10_21511_im_19_2__2023_06
crossref_primary_10_1287_mksc_2022_0238
crossref_primary_10_3390_foods13091401
crossref_primary_10_1007_s10006_023_01200_3
crossref_primary_10_1108_JSTPM_04_2022_0073
crossref_primary_10_1007_s44217_025_00453_2
crossref_primary_10_1108_BFJ_08_2021_0906
crossref_primary_10_1108_JHTI_03_2022_0108
crossref_primary_10_3390_jtaer16070175
crossref_primary_10_1038_s41598_025_87343_7
crossref_primary_10_1016_j_trf_2023_11_005
crossref_primary_10_1016_j_digbus_2024_100076
crossref_primary_10_1017_S1368980022000489
crossref_primary_10_1016_j_rtbm_2023_100988
crossref_primary_10_24156_jikk_2024_17_2_169
crossref_primary_10_1108_GKMC_05_2024_0318
crossref_primary_10_1016_j_jhtm_2022_12_005
crossref_primary_10_3390_ijerph192215267
crossref_primary_10_22630_ASPE_2022_21_3_9
crossref_primary_10_1108_JIMA_06_2023_0176
crossref_primary_10_4102_sajim_v25i1_1585
crossref_primary_10_4102_sajim_v24i1_1585
crossref_primary_10_3390_su14031549
crossref_primary_10_3390_su15010832
crossref_primary_10_3390_en14217138
crossref_primary_10_3390_jtaer16070142
crossref_primary_10_3390_su132313218
crossref_primary_10_14254_2071_789X_2022_15_1_5
crossref_primary_10_1016_j_heliyon_2023_e20644
crossref_primary_10_1016_j_jretconser_2023_103369
crossref_primary_10_1016_j_heliyon_2023_e19131
crossref_primary_10_1016_j_jretconser_2022_103029
crossref_primary_10_1108_IJQRM_05_2023_0164
crossref_primary_10_1016_j_clrc_2023_100134
crossref_primary_10_1080_1528008X_2022_2109240
crossref_primary_10_3389_fpsyg_2023_1155302
crossref_primary_10_3390_su14052661
crossref_primary_10_55267_djfm_15726
crossref_primary_10_1016_j_heliyon_2022_e08867
crossref_primary_10_1016_j_ijhm_2022_103240
crossref_primary_10_1016_j_techsoc_2024_102557
crossref_primary_10_1002_fsn3_4398
crossref_primary_10_1016_j_joitmc_2024_100331
crossref_primary_10_1057_s41599_024_03271_3
crossref_primary_10_4018_IJTD_304382
crossref_primary_10_1108_BFJ_02_2022_0095
crossref_primary_10_46327_msrjg_1_000000000000223
crossref_primary_10_1108_RAMJ_08_2023_0244
crossref_primary_10_61186_jea_10_20_14
crossref_primary_10_3390_jtaer17040075
crossref_primary_10_3390_en14175420
crossref_primary_10_1051_e3sconf_202344402060
crossref_primary_10_1080_10696679_2025_2449903
crossref_primary_10_3390_su16177365
crossref_primary_10_3390_electronics11081269
crossref_primary_10_1108_AGJSR_12_2022_0294
crossref_primary_10_1371_journal_pone_0261717
crossref_primary_10_1007_s12597_023_00728_y
crossref_primary_10_31201_ijhmt_1352775
crossref_primary_10_1016_j_cacint_2023_100125
crossref_primary_10_1016_j_ijtst_2022_03_004
crossref_primary_10_1016_j_seps_2021_101220
crossref_primary_10_1108_BFJ_07_2022_0586
crossref_primary_10_3390_bs12030085
crossref_primary_10_3390_socsci10080316
crossref_primary_10_3390_ijerph191912770
crossref_primary_10_1111_ijcs_13001
crossref_primary_10_30657_pea_2021_27_20
crossref_primary_10_1080_1331677X_2023_2179094
crossref_primary_10_30657_pea_2021_27_23
crossref_primary_10_3390_admsci13110229
crossref_primary_10_21511_im_17_3__2021_09
crossref_primary_10_29244_jcs_10_1_118_144
crossref_primary_10_1016_j_ijhm_2022_103143
crossref_primary_10_1515_pjbr_2022_0106
crossref_primary_10_1177_21582440241268614
crossref_primary_10_3390_su132011228
crossref_primary_10_3390_foods10123073
crossref_primary_10_3390_su152014776
crossref_primary_10_3390_joitmc8030114
Cites_doi 10.2307/41410412
10.3846/tede.2021.14585
10.1007/978-1-4419-6108-2_5
10.1109/HSI49210.2020.9142675
10.1016/j.ijhm.2020.102683
10.3390/jtaer16040037
10.1145/3396743.3396781
10.24136/oc.2020.017
10.3390/su12229594
10.3390/su12145528
10.1177/0266666911414596
10.1007/978-3-030-44999-5_33
10.1016/j.tourman.2011.04.003
10.1002/isd2.12016
10.3390/fi13020026
10.1080/13683500.2021.1895729
10.1145/3357419.3357440
10.1016/j.jretconser.2016.12.013
10.1186/s40537-019-0170-y
10.1177/002224378101800104
10.24136/oc.2020.003
10.1166/asl.2017.7667
10.1007/s12528-014-9080-3
10.1016/j.tourman.2014.10.009
10.3390/su13020831
10.14254/2071-8330.2020/13-3/16
10.1016/j.ijhm.2018.06.019
10.14254/2071-789X.2020/13-4/20
10.1016/j.ijinfomgt.2018.09.017
10.1007/s11116-019-10058-y
10.1016/j.jairtraman.2013.06.018
10.24136/oc.2020.024
10.3390/ijerph17217961
10.1016/j.jretconser.2019.05.025
10.3390/su11020467
10.4324/9781003057123
10.3390/jtaer16030030
ContentType Journal Article
Copyright 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.
Copyright_xml – notice: 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.
DBID AAYXX
CITATION
0U~
1-H
3V.
4T-
4U-
7WY
7WZ
7XB
87Z
8FE
8FG
8FK
8FL
ABUWG
AFKRA
ARAPS
AZQEC
BENPR
BEZIV
BGLVJ
CCPQU
CLZPN
DWQXO
FRNLG
F~G
HCIFZ
K60
K6~
L.-
L.0
M0C
P5Z
P62
PHGZM
PHGZT
PIMPY
PKEHL
PQBIZ
PQBZA
PQEST
PQGLB
PQQKQ
PQUKI
Q9U
DOA
DOI 10.3390/jtaer16050073
DatabaseName CrossRef
Global News & ABI/Inform Professional
Trade PRO
ProQuest Central (Corporate)
Docstoc
University Readers
ABI/INFORM Collection
ABI/INFORM Global (PDF only)
ProQuest Central (purchase pre-March 2016)
ABI/INFORM Collection
ProQuest SciTech Collection
ProQuest Technology Collection
ProQuest Central (Alumni) (purchase pre-March 2016)
ABI/INFORM Collection (Alumni)
ProQuest Central (Alumni)
ProQuest Central UK/Ireland
Advanced Technologies & Aerospace Collection
ProQuest Central Essentials - QC
ProQuest Central
Business Premium Collection
Technology Collection
ProQuest One
Latin America & Iberia Database
ProQuest Central Korea
Business Premium Collection (Alumni)
ABI/INFORM Global (Corporate)
SciTech Premium Collection
ProQuest Business Collection (Alumni Edition)
ProQuest Business Collection
ABI/INFORM Professional Advanced
ABI/INFORM Professional Standard
ABI/INFORM Collection (ProQuest)
Advanced Technologies & Aerospace Database
ProQuest Advanced Technologies & Aerospace Collection
ProQuest Central Premium
ProQuest One Academic (New)
Publicly Available Content Database
ProQuest One Academic Middle East (New)
ProQuest One Business
ProQuest One Business (Alumni)
ProQuest One Academic Eastern Edition (DO NOT USE)
ProQuest One Applied & Life Sciences
ProQuest One Academic
ProQuest One Academic UKI Edition
ProQuest Central Basic
DOAJ Directory of Open Access Journals
DatabaseTitle CrossRef
Publicly Available Content Database
ABI/INFORM Global (Corporate)
ProQuest Business Collection (Alumni Edition)
ProQuest One Business
University Readers
Technology Collection
ProQuest One Academic Middle East (New)
ProQuest Advanced Technologies & Aerospace Collection
ProQuest Central Essentials
ProQuest Central (Alumni Edition)
SciTech Premium Collection
ProQuest One Community College
Trade PRO
ABI/INFORM Complete
ProQuest Central
Global News & ABI/Inform Professional
ABI/INFORM Professional Advanced
ProQuest One Applied & Life Sciences
ABI/INFORM Professional Standard
ProQuest Central Korea
ProQuest Central (New)
ABI/INFORM Complete (Alumni Edition)
Advanced Technologies & Aerospace Collection
Business Premium Collection
ABI/INFORM Global
ABI/INFORM Global (Alumni Edition)
ProQuest Central Basic
ProQuest One Academic Eastern Edition
ProQuest Technology Collection
ProQuest SciTech Collection
ProQuest Business Collection
Advanced Technologies & Aerospace Database
Latin America & Iberian Database
ProQuest One Academic UKI Edition
Docstoc
ProQuest One Business (Alumni)
ProQuest One Academic
ProQuest One Academic (New)
ProQuest Central (Alumni)
Business Premium Collection (Alumni)
DatabaseTitleList CrossRef
Publicly Available Content Database

Database_xml – sequence: 1
  dbid: DOA
  name: DOAJ Directory of Open Access Journals
  url: https://www.doaj.org/
  sourceTypes: Open Website
– sequence: 2
  dbid: 8FG
  name: ProQuest Technology Collection
  url: https://search.proquest.com/technologycollection1
  sourceTypes: Aggregation Database
DeliveryMethod fulltext_linktorsrc
Discipline Business
EISSN 0718-1876
EndPage 1310
ExternalDocumentID oai_doaj_org_article_088a59843c2c499c93b2716f7e348079
10_3390_jtaer16050073
GeographicLocations Thailand
China
GeographicLocations_xml – name: China
– name: Thailand
GroupedDBID .4S
.DC
29L
2WC
635
7WY
8FE
8FG
8FL
8R4
8R5
AADQD
AAYXX
ABUWG
ABXHO
ADBBV
AFKRA
AFZYC
AHQJS
AKVCP
ALMA_UNASSIGNED_HOLDINGS
APOWU
ARAPS
ARCSS
BENPR
BEZIV
BGLVJ
BPHCQ
CCPQU
CITATION
CLZPN
DWQXO
E3Z
EBR
EBU
EDO
EPL
FRNLG
GROUPED_DOAJ
HCIFZ
I-F
K60
K6~
KQ8
M0C
MODMG
M~E
OK1
OVT
P2P
P62
PHGZM
PHGZT
PIMPY
PQBIZ
PQBZA
PQQKQ
PROAC
Q2X
RSD
RXW
SCD
TR2
TUS
0U~
1-H
3V.
4T-
4U-
7XB
8FK
AZQEC
L.-
L.0
PKEHL
PQEST
PQGLB
PQUKI
Q9U
PUEGO
ID FETCH-LOGICAL-c436t-7d1a9aade67b4b2bc2846c62bbc45ab2a3752430dd9a0c0df20abfcf0d2edc493
IEDL.DBID BENPR
ISSN 0718-1876
IngestDate Wed Aug 27 01:05:51 EDT 2025
Fri Jul 25 07:03:32 EDT 2025
Tue Jul 01 04:17:00 EDT 2025
Thu Apr 24 22:55:20 EDT 2025
IsDoiOpenAccess true
IsOpenAccess true
IsPeerReviewed true
IsScholarly true
Issue 5
Language English
License https://creativecommons.org/licenses/by/4.0
LinkModel DirectLink
MergedId FETCHMERGED-LOGICAL-c436t-7d1a9aade67b4b2bc2846c62bbc45ab2a3752430dd9a0c0df20abfcf0d2edc493
Notes ObjectType-Article-1
SourceType-Scholarly Journals-1
ObjectType-Feature-2
content type line 14
ORCID 0000-0002-4313-4805
0000-0002-5786-573X
0000-0002-8272-6918
OpenAccessLink https://www.proquest.com/docview/2727619419?pq-origsite=%requestingapplication%
PQID 2727619419
PQPubID 28789
PageCount 14
ParticipantIDs doaj_primary_oai_doaj_org_article_088a59843c2c499c93b2716f7e348079
proquest_journals_2727619419
crossref_citationtrail_10_3390_jtaer16050073
crossref_primary_10_3390_jtaer16050073
ProviderPackageCode CITATION
AAYXX
PublicationCentury 2000
PublicationDate 2021-08-01
PublicationDateYYYYMMDD 2021-08-01
PublicationDate_xml – month: 08
  year: 2021
  text: 2021-08-01
  day: 01
PublicationDecade 2020
PublicationPlace Curicó
PublicationPlace_xml – name: Curicó
PublicationTitle Journal of theoretical and applied electronic commerce research
PublicationYear 2021
Publisher MDPI AG
Publisher_xml – name: MDPI AG
References Rashid (ref_42) 2017; 23
Ray (ref_24) 2019; 51
Dias (ref_8) 2020; 11
Skoumpopoulou (ref_35) 2018; 14
ref_14
Furneaux (ref_38) 2012; Volume 28
Androniceanu (ref_2) 2020; 52
ref_54
ref_53
ref_51
Su (ref_44) 2021; 48
ref_18
ref_17
ref_16
Ahmed (ref_52) 2020; 11
Yeo (ref_22) 2017; 35
Venkatesh (ref_45) 2012; 36
Roh (ref_19) 2019; 47
Cho (ref_23) 2019; 77
ref_21
ref_20
Teo (ref_41) 2014; 26
Freedman (ref_11) 2020; 27
Dabija (ref_15) 2018; 21
(ref_12) 2020; 11
Sathye (ref_36) 2018; 84
ref_28
ref_27
Sair (ref_34) 2018; 12
(ref_47) 2013; 32
Kufel (ref_9) 2020; 15
Zhao (ref_26) 2020; 91
Wei (ref_33) 2021; 16
Tang (ref_10) 2020; 5
Cepel (ref_25) 2020; 13
ref_32
ref_30
Kuzmenko (ref_31) 2020; 13
ref_37
Herrero (ref_46) 2012; 33
Elvandari (ref_29) 2018; 1
Androniceanu (ref_3) 2020; 34
Zhou (ref_1) 2011; 27
Saprikis (ref_43) 2020; 16
Korzeb (ref_13) 2020; 15
ref_40
Pardal (ref_7) 2020; 15
Ponte (ref_49) 2015; 47
Shahbaz (ref_48) 2019; 6
ref_5
ref_4
Spies (ref_39) 2020; Volume 12066
Fornell (ref_50) 1981; 18
ref_6
References_xml – volume: 36
  start-page: 157
  year: 2012
  ident: ref_45
  article-title: Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology
  publication-title: MIS Q.
  doi: 10.2307/41410412
– ident: ref_5
– ident: ref_6
  doi: 10.3846/tede.2021.14585
– volume: Volume 28
  start-page: 87
  year: 2012
  ident: ref_38
  article-title: Task-Technology Fit Theory: A Survey and Synopsis of the Literature
  publication-title: Information Systems Theory Explaining and Predicting Our Digital Society
  doi: 10.1007/978-1-4419-6108-2_5
– ident: ref_27
  doi: 10.1109/HSI49210.2020.9142675
– ident: ref_51
– volume: 91
  start-page: 102683
  year: 2020
  ident: ref_26
  article-title: What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period?
  publication-title: Int. J. Hosp. Manag.
  doi: 10.1016/j.ijhm.2020.102683
– volume: 16
  start-page: 618
  year: 2021
  ident: ref_33
  article-title: Young Generation’s Mobile Payment Adoption Behavior: Analysis Based on an Extended UTAUT Model
  publication-title: J. Theor. Appl. Electron. Commer. Res.
  doi: 10.3390/jtaer16040037
– ident: ref_21
  doi: 10.1145/3396743.3396781
– volume: 15
  start-page: 627
  year: 2020
  ident: ref_7
  article-title: Integration in Central European capital markets in the context of the global COVID-19 pandemic
  publication-title: Equilib. Q. J. Econ. Econ. Policy
– volume: 11
  start-page: 415
  year: 2020
  ident: ref_12
  article-title: COVID-19 and digital deprivation in Poland
  publication-title: Oeconomia Copernic.
  doi: 10.24136/oc.2020.017
– ident: ref_37
  doi: 10.3390/su12229594
– ident: ref_28
  doi: 10.3390/su12145528
– volume: 27
  start-page: 207
  year: 2011
  ident: ref_1
  article-title: Understanding mobile Internet continuance usage from the perspectives of UTAUT and flow
  publication-title: Inf. Dev.
  doi: 10.1177/0266666911414596
– ident: ref_4
– volume: Volume 12066
  start-page: 397
  year: 2020
  ident: ref_39
  article-title: A Scoping Review of the Application of the Task-Technology Fit Theory
  publication-title: Lecture Notes in Computer Science
  doi: 10.1007/978-3-030-44999-5_33
– volume: 33
  start-page: 341
  year: 2012
  ident: ref_46
  article-title: Influence of the user’s psychological factors on the online purchase intention in rural tourism: Integrating innovativeness to the UTAUT framework
  publication-title: Tour. Manag.
  doi: 10.1016/j.tourman.2011.04.003
– volume: 84
  start-page: e12016
  year: 2018
  ident: ref_36
  article-title: Factors influencing the intention to use of mobile value-added services by women-owned microenterprises in Fiji
  publication-title: Electron. J. Inf. Syst. Dev. Ctries.
  doi: 10.1002/isd2.12016
– ident: ref_40
  doi: 10.3390/fi13020026
– ident: ref_16
  doi: 10.1080/13683500.2021.1895729
– ident: ref_32
  doi: 10.1145/3357419.3357440
– volume: 14
  start-page: 209
  year: 2018
  ident: ref_35
  article-title: Factors that affect the acceptance of new technologies in the workplace: A cross case analysis between two universities
  publication-title: Int. J. Educ. Dev. Using Inf. Commun. Technol.
– volume: 15
  start-page: 205
  year: 2020
  ident: ref_13
  article-title: Resistance of commercial banks to the crisis caused by the COVID-19 pandemic: The case of Poland
  publication-title: Equilib. Q. J. Econ. Econ. Policy
– ident: ref_17
– volume: 35
  start-page: 150
  year: 2017
  ident: ref_22
  article-title: Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services
  publication-title: J. Retail. Consum. Serv.
  doi: 10.1016/j.jretconser.2016.12.013
– ident: ref_30
– volume: 21
  start-page: 191
  year: 2018
  ident: ref_15
  article-title: Generation X Versus Millennials Communication Beahviour on Social Media when Purchasing Food Versus Tourist Services
  publication-title: Mark. Trade
– volume: 6
  start-page: 6
  year: 2019
  ident: ref_48
  article-title: Investigating the adoption of big data analytics in healthcare: The moderating role of resistance to change
  publication-title: J. Big Data
  doi: 10.1186/s40537-019-0170-y
– volume: 18
  start-page: 39
  year: 1981
  ident: ref_50
  article-title: Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
  publication-title: J. Mark. Res.
  doi: 10.1177/002224378101800104
– volume: 11
  start-page: 59
  year: 2020
  ident: ref_52
  article-title: ES-QUAL model and customer satisfaction in online banking: Evidence from multivariate analysis techniques
  publication-title: Oeconomia Copernic.
  doi: 10.24136/oc.2020.003
– volume: 1
  start-page: 1
  year: 2018
  ident: ref_29
  article-title: Identification of Technical Requirement for Improving Quality of Local Online Food Delivery Service in Yogyakarta
  publication-title: J. Ind. Inf. Technol. Agric.
– volume: 15
  start-page: 181
  year: 2020
  ident: ref_9
  article-title: ARIMA-based forecasting of the dynamics of confirmed Covid-19 cases for selected European countries
  publication-title: Equilib. Q. J. Econ. Econ. Policy
– volume: 23
  start-page: 3111
  year: 2017
  ident: ref_42
  article-title: The Antecedents of Consumer Behavioral Intention in Social Commerce
  publication-title: Adv. Sci. Lett.
  doi: 10.1166/asl.2017.7667
– volume: 26
  start-page: 124
  year: 2014
  ident: ref_41
  article-title: Explaining the intention to use technology among university students: A structural equation modeling approach
  publication-title: J. Comput. High. Educ.
  doi: 10.1007/s12528-014-9080-3
– volume: 5
  start-page: 248
  year: 2020
  ident: ref_10
  article-title: An updated estimation of the risk of transmission of the novel coronavirus (2019-nCov)
  publication-title: Infect. Dis. Model.
– ident: ref_18
– volume: 47
  start-page: 286
  year: 2015
  ident: ref_49
  article-title: Influence of trust and perceived value on the intention to purchase travel online: Integrating the effects of assurance on trust antecedents
  publication-title: Tour. Manag.
  doi: 10.1016/j.tourman.2014.10.009
– ident: ref_14
  doi: 10.3390/su13020831
– volume: 13
  start-page: 248
  year: 2020
  ident: ref_25
  article-title: The impact of the COVID-19 crisis on the perception of business risk in the SME segment
  publication-title: J. Int. Stud.
  doi: 10.14254/2071-8330.2020/13-3/16
– volume: 12
  start-page: 501
  year: 2018
  ident: ref_34
  article-title: Effect of performance expectancy and effort expectancy on the mobile commerce adoption intention through personal innovativeness among Pakistani consumers
  publication-title: Pak. J. Commer. Soc. Sci.
– volume: 77
  start-page: 108
  year: 2019
  ident: ref_23
  article-title: Differences in perceptions about food delivery apps between single-person and multi-person households
  publication-title: Int. J. Hosp. Manag.
  doi: 10.1016/j.ijhm.2018.06.019
– volume: 13
  start-page: 318
  year: 2020
  ident: ref_31
  article-title: Why do regions differ in vulnerability to COVID-19? Spatial nonlinear modeling of social and economic patterns
  publication-title: Econ. Sociol.
  doi: 10.14254/2071-789X.2020/13-4/20
– volume: 47
  start-page: 262
  year: 2019
  ident: ref_19
  article-title: Adoption of O2O food delivery services in South Korea: The moderating role of moral obligation in meal preparation
  publication-title: Int. J. Inf. Manag.
  doi: 10.1016/j.ijinfomgt.2018.09.017
– volume: 48
  start-page: 369
  year: 2021
  ident: ref_44
  article-title: Effects of perceived safety, involvement and perceived service quality on loyalty intention among ride-sourcing passengers
  publication-title: Transportation
  doi: 10.1007/s11116-019-10058-y
– volume: 32
  start-page: 58
  year: 2013
  ident: ref_47
  article-title: Online drivers of consumer purchase of website airline tickets
  publication-title: J. Air Transp. Manag.
  doi: 10.1016/j.jairtraman.2013.06.018
– volume: 34
  start-page: 137
  year: 2020
  ident: ref_3
  article-title: Major structural changes in the EU policies due to the problems and risks caused by COVID-19
  publication-title: Adm. Manag. Public
– volume: 11
  start-page: 585
  year: 2020
  ident: ref_8
  article-title: Random walks and market efficiency tests: Evidence on US, Chinese and European capital markets within the context of the global Covid-19 pandemic
  publication-title: Oeconomia Copernic.
  doi: 10.24136/oc.2020.024
– volume: 27
  start-page: 1
  year: 2020
  ident: ref_11
  article-title: Isolation, quarantine, social distancing and community containment: Pivotal role for old-style public health measures in the novel coronavirus (2019-nCoV) outbreak
  publication-title: J. Travel Med.
– ident: ref_20
  doi: 10.3390/ijerph17217961
– volume: 51
  start-page: 221
  year: 2019
  ident: ref_24
  article-title: Why do people use food delivery apps (FDA)? A uses and gratification theory perspective
  publication-title: J. Retail. Consum. Serv.
  doi: 10.1016/j.jretconser.2019.05.025
– ident: ref_53
  doi: 10.3390/su11020467
– volume: 52
  start-page: 503
  year: 2020
  ident: ref_2
  article-title: Social responsibility, an essential strategic option for a sustainable development in the field of bio-economy
  publication-title: Amfiteatru Econ.
– ident: ref_54
  doi: 10.4324/9781003057123
– volume: 16
  start-page: 491
  year: 2020
  ident: ref_43
  article-title: Determinants of the Intention to Adopt Mobile Augmented Reality Apps in Shopping Malls among University Students
  publication-title: J. Theor. Appl. Electron. Commer. Res.
  doi: 10.3390/jtaer16030030
SSID ssj0068600
Score 2.5719607
Snippet The purpose of this study was to investigate the factors determining the behavioral intention of using food delivery apps (FDAs) during COVID-19 pandemics,...
SourceID doaj
proquest
crossref
SourceType Open Website
Aggregation Database
Enrichment Source
Index Database
StartPage 1297
SubjectTerms behavioral intention
Consumer behavior
Consumers
Coronaviruses
COVID-19
Customer services
Disease control
Disease transmission
Eating behavior
Electronic commerce
Food
food delivery apps (FDAs)
food online
Home delivery services
Influence
Internet
Mobile commerce
Multivariate statistical analysis
online transactions
Pandemics
Payment systems
Restaurants
Safety
Social distancing
Technology adoption
Trends
User behavior
SummonAdditionalLinks – databaseName: DOAJ Directory of Open Access Journals
  dbid: DOA
  link: http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwrV09T8MwELVQB8SC-BSFgjwgJqImtuPEI22JChIfA0XdIn9FApUGtWHg33N2kooKIRaWDJGjRC9nv-fk3R1C5wI4lzALO1UudcC0UYGAY2CEZSwBPilSl-B8d8_HE3Y7jaffWn05T1hdHrgGrg-zQMYiZVQTDepcC6oIaPwisdRlQ_vUPeC8djNVr8E8BR6vK2pS2NT3XytpFxEod_djao2BfKH-H-uwJ5dsB203qhBf1U-zizbsfA9ttqb0faSyui0OHjXuFSAcDNIND1ZZ9tib0R3MuCywdwLgrCwNXDJz3otPDIJzieu0RDx8eL4ZBZHAj-4j8tuLXh6gSXb9NBwHTXeEQDPKqyAxkRRSGssTxRRRGoiGa06U0iyWikiaxITR0BghQx2agoRSFboIDbEGoKSHqDMv5_YIYakByJRLqoxhRcKVK1KYgHYrdGysUV102SKW66Z0uOtgMcthC-EAztcA7qKL1fD3umbGbwMHDv7VIFfq2p-AAMibAMj_CoAu6rUvL2_m3zInIMvc95lIHP_HPU7QFnFeFm_866FOtfiwpyBGKnXm4-4LdZPcBg
  priority: 102
  providerName: Directory of Open Access Journals
Title Factors Determining the Behavioral Intention of Using Food Delivery Apps during COVID-19 Pandemics
URI https://www.proquest.com/docview/2727619419
https://doaj.org/article/088a59843c2c499c93b2716f7e348079
Volume 16
hasFullText 1
inHoldings 1
isFullTextHit
isPrint
link http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwfV1LS8QwEA4-QLyIT1wfSw7iyWCbpGlzEletD_CBqHgreVWUdau768F_76RNV0T00kObQpk038yXfDOD0I4En0u5A6YqlCHcWE0kXImVjvMU_EmZ-QTnyytxds8vHpPHsOE2CrLKFhNroLaV8Xvk-xQcrWfcsTx4eye-a5Q_XQ0tNKbRLEBwBuRrtndydXPbYrHIRJOEAghMYlj4TZVNBkR__2Ws3DCGaN4fVv3wSnXx_l_YXDucfBEthEgRHzZTu4Sm3GAZzbVC9RWk86ZVDj4OihZwQhjCOdybZN7jWqDuTY-rEtfqAJxXlYVX-l6P8YkhCB3hJlURH10_nB-TWOIbv7H8-mxGq-g-P7k7OiOhYwIxnIkxSW2spFLWiVRzTbUB5yOMoFobnihNFUsTyllkrVSRiWxJI6VLU0aWOmu4ZGtoZlAN3DrCykSpzIRi2lpepkL7woUpxHOlSayzuoP2WosVJpQT910t-gXQCm_g4oeBO2h3MvytqaPx18CeN_9kkC9_Xd-ohk9FWE0FQKNKZMaZofDV0kimKRC_MnXMp8jLDtpqJ68Ia3JUfP9BG_8_3kTz1CtXapnfFpoZDz_cNoQeY91F01l-2g1_Wbcm8F-UddpE
linkProvider ProQuest
linkToHtml http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwtV1Lb9RADLaqVgIuqLzEQoE5ACdGTWYmk8yhQrRL2KUPOLSotzCvIFDZlN2tUP8UvxE7j0UVglsvOSSOFHk8n-3MZxvguUGfK1TETFVbz5UPjhu88mCiUjn6k7qgAufDIz05Ue9Ps9M1-DXUwhCtcsDEFqhD4-kf-bZAR0sZd2pen__gNDWKTleHERqdWezHy5-Ysi12pmNc3xdClG-P9ya8nyrAvZJ6yfOQWmNtiDp3ygnnEaC118I5rzLrhJV5JpRMQjA28UmoRWJd7eskiBi8ouZLCPkbSkpDO6oo3w3Irwvdlbwg3vMUYabr6YmCyfa3pY3zFHMHOhq74gPbUQF_eYLWvZWbcLuPS9mbzpDuwFqc3YUbAy3-HriyG8zDxj1_Bl0ew-CR7a7q_FlLh6eFZk3NWi4CK5sm4CtnxP64ZBjyLlhXGMn2Pnyajnlq2Ef6jf39q1_ch5Nr0eQDWJ81s_gQmPVJbgptpQtB1bl21CYxx-ix9lmIwY3g1aCxyvfNy2mGxlmFSQwpuLqi4BG8XImfd107_iW4S-pfCVGz7fZGM_9S9Xu3QiC2mSmU9AK_2ngjncA0s86jpIJ8M4KtYfGqHgEW1R97ffT_x8_g5uT48KA6mB7tP4ZbgjgzLcFwC9aX84v4BIOepXvaWhqDz9dt2r8BlMoWbg
linkToPdf http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwtV1Lb9NAEF5VqVRxQTxFoMAegBOr2Lvr3ewBIdLUaiiECFHUm9knApW4JEGof41fx4wfQRWCWy8-2GvJmh1_34z9zQwhTwxwLpcRMlVlPZM-OGbgyIKJUmrgkzTGAue3c3V0Il-fFqc75FdfC4Oyyh4TG6AOtcdv5CMORIsZd25GqZNFLKbly_PvDCdI4Z_WfpxG6yLH8eInpG_rF7Mp7PVTzsvDDwdHrJswwLwUasN0yK2xNkSlnXTceQBr5RV3zsvCOm6FLrgUWQjGZj4LiWfWJZ-ywGPwEhsxAfzvasiKsgHZnRzOF-97HlBj1RbAAPqzHECn7fAphMlGXzc2rnLIJPBH2SVGbAYH_MULDdmVN8j1Lkqlr1q3ukl24vIW2etF8reJK9sxPXTaqWmAACmEknSyrfqnjTget53WiTbKBFrWdYBbzlALckEhAF7TtkySHrz7OJuy3NAFftT-9sWv75CTK7HlXTJY1st4j1DrM23GygoXgkxaOWyaqCGWTL4IMbghed5brPJdK3OcqHFWQUqDBq4uGXhInm2Xn7c9PP61cILm3y7C1tvNiXr1uere5Apg2RZmLIXn8NTGG-E4JJ1JR4Hl-WZI9vvNqzo8WFd_vPf-_y8_Jnvg1tWb2fz4AbnGUUDTqA33yWCz-hEfQgS0cY86V6Pk01V792_wOxwA
openUrl ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fsummon.serialssolutions.com&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=Factors+Determining+the+Behavioral+Intention+of+Using+Food+Delivery+Apps+during+COVID-19+Pandemics&rft.jtitle=Journal+of+theoretical+and+applied+electronic+commerce+research&rft.au=Muangmee%2C+Chaiyawit&rft.au=Kot%2C+Sebastian&rft.au=Meekaewkunchorn%2C+Nusanee&rft.au=Kassakorn%2C+Nuttapon&rft.date=2021-08-01&rft.pub=MDPI+AG&rft.issn=0718-1876&rft.eissn=0718-1876&rft.volume=16&rft.issue=5&rft.spage=1297&rft_id=info:doi/10.3390%2Fjtaer16050073&rft.externalDBID=HAS_PDF_LINK
thumbnail_l http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/lc.gif&issn=0718-1876&client=summon
thumbnail_m http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/mc.gif&issn=0718-1876&client=summon
thumbnail_s http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/sc.gif&issn=0718-1876&client=summon