Jan, I. U., Ji, S., & Kim, C. (2023). What (de) motivates customers to use AI-powered conversational agents for shopping? The extended behavioral reasoning perspective. Journal of retailing and consumer services, 75, 103440. https://doi.org/10.1016/j.jretconser.2023.103440
Chicago Style (17th ed.) CitationJan, Ihsan Ullah, Seonggoo Ji, and Changju Kim. "What (de) Motivates Customers to Use AI-powered Conversational Agents for Shopping? The Extended Behavioral Reasoning Perspective." Journal of Retailing and Consumer Services 75 (2023): 103440. https://doi.org/10.1016/j.jretconser.2023.103440.
MLA (9th ed.) CitationJan, Ihsan Ullah, et al. "What (de) Motivates Customers to Use AI-powered Conversational Agents for Shopping? The Extended Behavioral Reasoning Perspective." Journal of Retailing and Consumer Services, vol. 75, 2023, p. 103440, https://doi.org/10.1016/j.jretconser.2023.103440.