The Role of Trust in Mitigating Perceived Threat, Fear, and Travel Avoidance after a Pandemic Outbreak: A Multigroup Analysis

Public trust plays a vital role in a public health crisis. Drawing on trust and protection motivation theories, the study explores how people impose trust, fear and perceived threat in postpandemic travel decisions. Employing a quota sampling approach, the research collected from an online survey of...

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Published inJournal of travel research Vol. 61; no. 3; pp. 581 - 596
Main Authors Zheng, Danni, Luo, Qiuju, Ritchie, Brent W.
Format Journal Article
LanguageEnglish
Published Los Angeles, CA SAGE Publications 01.03.2022
SAGE PUBLICATIONS, INC
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Abstract Public trust plays a vital role in a public health crisis. Drawing on trust and protection motivation theories, the study explores how people impose trust, fear and perceived threat in postpandemic travel decisions. Employing a quota sampling approach, the research collected from an online survey of 1208 respondents across regions in mainland China. Findings suggest that public trust in tourists significantly mitigates fear, perceived threat and postpandemic travel avoidance. Although trust in government can decrease travel fear, it inhibits travel intentions in a postpandemic era. The study also detects group differences by examining sociodemographic and pandemic region factors, providing practical implications on building tourists’ trust in postpandemic travel.
AbstractList Public trust plays a vital role in a public health crisis. Drawing on trust and protection motivation theories, the study explores how people impose trust, fear and perceived threat in postpandemic travel decisions. Employing a quota sampling approach, the research collected from an online survey of 1208 respondents across regions in mainland China. Findings suggest that public trust in tourists significantly mitigates fear, perceived threat and postpandemic travel avoidance. Although trust in government can decrease travel fear, it inhibits travel intentions in a postpandemic era. The study also detects group differences by examining sociodemographic and pandemic region factors, providing practical implications on building tourists’ trust in postpandemic travel.
Author Ritchie, Brent W.
Luo, Qiuju
Zheng, Danni
Author_xml – sequence: 1
  givenname: Danni
  orcidid: 0000-0003-4727-3666
  surname: Zheng
  fullname: Zheng, Danni
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  givenname: Qiuju
  orcidid: 0000-0002-6697-1390
  surname: Luo
  fullname: Luo, Qiuju
  email: bettyluoqiuju@126.com
– sequence: 3
  givenname: Brent W.
  orcidid: 0000-0003-1540-9389
  surname: Ritchie
  fullname: Ritchie, Brent W.
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Snippet Public trust plays a vital role in a public health crisis. Drawing on trust and protection motivation theories, the study explores how people impose trust,...
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SubjectTerms Fear & phobias
Pandemics
Travel
Trust
Title The Role of Trust in Mitigating Perceived Threat, Fear, and Travel Avoidance after a Pandemic Outbreak: A Multigroup Analysis
URI https://journals.sagepub.com/doi/full/10.1177/0047287521995562
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Volume 61
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