Survey of Emotions in Human–Robot Interactions: Perspectives from Robotic Psychology on 20 Years of Research
Knowledge production within the interdisciplinary field of human–robot interaction (HRI) with social robots has accelerated, despite the continued fragmentation of the research domain. Together, these features make it hard to remain at the forefront of research or assess the collective evidence pert...
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| Published in | International journal of social robotics Vol. 14; no. 2; pp. 389 - 411 |
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| Main Author | |
| Format | Journal Article |
| Language | English |
| Published |
Dordrecht
Springer Netherlands
01.03.2022
Springer Nature B.V |
| Subjects | |
| Online Access | Get full text |
| ISSN | 1875-4791 1875-4805 |
| DOI | 10.1007/s12369-021-00778-6 |
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| Abstract | Knowledge production within the interdisciplinary field of human–robot interaction (HRI) with social robots has accelerated, despite the continued fragmentation of the research domain. Together, these features make it hard to remain at the forefront of research or assess the collective evidence pertaining to specific areas, such as the role of emotions in HRI. This systematic review of state-of-the-art research into humans’ recognition and responses to artificial emotions of social robots during HRI encompasses the years 2000–2020. In accordance with a stimulus–organism–response framework, the review advances robotic psychology by revealing current knowledge about (1) the generation of artificial robotic emotions (stimulus), (2) human recognition of robotic artificial emotions (organism), and (3) human responses to robotic emotions (response), as well as (4) other contingencies that affect emotions as moderators. |
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| AbstractList | Knowledge production within the interdisciplinary field of human–robot interaction (HRI) with social robots has accelerated, despite the continued fragmentation of the research domain. Together, these features make it hard to remain at the forefront of research or assess the collective evidence pertaining to specific areas, such as the role of emotions in HRI. This systematic review of state-of-the-art research into humans’ recognition and responses to artificial emotions of social robots during HRI encompasses the years 2000–2020. In accordance with a stimulus–organism–response framework, the review advances robotic psychology by revealing current knowledge about (1) the generation of artificial robotic emotions (stimulus), (2) human recognition of robotic artificial emotions (organism), and (3) human responses to robotic emotions (response), as well as (4) other contingencies that affect emotions as moderators. |
| Author | Stock-Homburg, Ruth |
| Author_xml | – sequence: 1 givenname: Ruth orcidid: 0000-0002-8576-5883 surname: Stock-Homburg fullname: Stock-Homburg, Ruth email: rsh@bwl.tu-darmstadt.de organization: Professor for Marketing and HR, Technical University Darmstadt |
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| Title | Survey of Emotions in Human–Robot Interactions: Perspectives from Robotic Psychology on 20 Years of Research |
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