Online Social Networks: Why We Disclose

On online social networks such as Facebook, massive self-disclosure by users has attracted the attention of Industry players and policymakers worldwide. Despite the Impressive scope of this phenomenon, very little Is understood about what motivates users to disclose personal Information. Integrating...

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Published inJournal of information technology Vol. 25; no. 2; pp. 109 - 125
Main Authors Krasnova, Hanna, Spiekermann, Sarah, Koroleva, Ksenia, Hildebrand, Thomas
Format Journal Article
LanguageEnglish
Published London, England SAGE Publications 01.06.2010
Palgrave Macmillan UK
Sage Publications Ltd
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Abstract On online social networks such as Facebook, massive self-disclosure by users has attracted the attention of Industry players and policymakers worldwide. Despite the Impressive scope of this phenomenon, very little Is understood about what motivates users to disclose personal Information. Integrating focus group results Into a theoretical privacy calculus framework, we develop and empirically test a Structural Equation Model of self-disclosure with 259 subjects. We find that users are primarily motivated to disclose Information because of the convenience of maintaining and developing relationships and platform enjoyment. Countervailing these benefits, privacy risks represent a critical barrier to information disclosure. However, users’ perception of risk can be mitigated by their trust in the network provider and availability of control options. Based on these findings, we offer recommendations for network providers.
AbstractList On online social networks such as Facebook, massive self-disclosure by users has attracted the attention of Industry players and policymakers worldwide. Despite the Impressive scope of this phenomenon, very little Is understood about what motivates users to disclose personal Information. Integrating focus group results Into a theoretical privacy calculus framework, we develop and empirically test a Structural Equation Model of self-disclosure with 259 subjects. We find that users are primarily motivated to disclose Information because of the convenience of maintaining and developing relationships and platform enjoyment. Countervailing these benefits, privacy risks represent a critical barrier to information disclosure. However, users’ perception of risk can be mitigated by their trust in the network provider and availability of control options. Based on these findings, we offer recommendations for network providers.
On online social networks such as Facebook, massive self-disclosure by users has attracted the attention of industry players and policymakers worldwide. Despite the impressive scope of this phenomenon, very little is understood about what motivates users to disclose personal information. Integrating focus group results into a theoretical privacy calculus framework, we develop and empirically test a Structural Equation Model of self-disclosure with 259 subjects. We find that users are primarily motivated to disclose information because of the convenience of maintaining and developing relationships and platform enjoyment. Countervailing these benefits, privacy risks represent a critical barrier to information disclosure. However, users' perception of risk can be mitigated by their trust in the network provider and availability of control options. Based on these findings, we offer recommendations for network providers. [PUBLICATION ABSTRACT]
On online social networks such as Facebook, massive self-disclosure by users has attracted the attention of industry players and policymakers worldwide. Despite the impressive scope of this phenomenon, very little is understood about what motivates users to disclose personal information. Integrating focus group results into a theoretical privacy calculus framework, we develop and empirically test a Structural Equation Model of self-disclosure with 259 subjects. We find that users are primarily motivated to disclose information because of the convenience of maintaining and developing relationships and platform enjoyment. Countervailing these benefits, privacy risks represent a critical barrier to information disclosure. However, users' perception of risk can be mitigated by their trust in the network provider and availability of control options. Based on these findings, we offer recommendations for network providers. Adapted from the source document.
Author Spiekermann, Sarah
Koroleva, Ksenia
Hildebrand, Thomas
Krasnova, Hanna
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  givenname: Ksenia
  surname: Koroleva
  fullname: Koroleva, Ksenia
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  surname: Hildebrand
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motivation
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Snippet On online social networks such as Facebook, massive self-disclosure by users has attracted the attention of Industry players and policymakers worldwide....
On online social networks such as Facebook, massive self-disclosure by users has attracted the attention of industry players and policymakers worldwide....
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StartPage 109
SubjectTerms Business and Management
Business Information Systems
Calculus
Content analysis
Cost control
Disclosure
Electronic commerce
Focus groups
Information Systems and Communication Service
Innovation/Technology Management
Management
Mathematical models
Perceptions
Personal information
Privacy
Qualitative research
Research Article
Social exchange theory
Social networks
Studies
Trust
User behavior
Title Online Social Networks: Why We Disclose
URI https://journals.sagepub.com/doi/full/10.1057/jit.2010.6
https://link.springer.com/article/10.1057/jit.2010.6
https://www.proquest.com/docview/502335223
https://www.proquest.com/docview/753822275
Volume 25
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