Chattaraman, V., Kwon, W., Gilbert, J. E., & Ross, K. (2019). Should AI-Based, conversational digital assistants employ social- or task-oriented interaction style? A task-competency and reciprocity perspective for older adults. Computers in human behavior, 90, 315-330. https://doi.org/10.1016/j.chb.2018.08.048
Chicago Style (17th ed.) CitationChattaraman, Veena, Wi-Suk Kwon, Juan E. Gilbert, and Kassandra Ross. "Should AI-Based, Conversational Digital Assistants Employ Social- or Task-oriented Interaction Style? A Task-competency and Reciprocity Perspective for Older Adults." Computers in Human Behavior 90 (2019): 315-330. https://doi.org/10.1016/j.chb.2018.08.048.
MLA (9th ed.) CitationChattaraman, Veena, et al. "Should AI-Based, Conversational Digital Assistants Employ Social- or Task-oriented Interaction Style? A Task-competency and Reciprocity Perspective for Older Adults." Computers in Human Behavior, vol. 90, 2019, pp. 315-330, https://doi.org/10.1016/j.chb.2018.08.048.