Remote monitoring technology and servitization: Exploring the relationship

• Published in: Computers in industry Vol. 100; pp. 148 - 158
• Main Author: Grubic, Tonci
• Format: Journal Article
• Language: English
• Published: Elsevier B.V 01.09.2018
• Subjects: Benefits; Multiple-case study; Remote monitoring technology; Servitization; Remote monitoring technology; Multiple-case study; Benefits; Servitization

•Paper explores benefits of Remote Monitoring Technology (RMT) and how they support servitization.•An exploratory multiple-case study of four manufacturing companies was conducted.•The research makes three contributions. Remote Monitoring Technology (RMT) is recognised as one of the key enablers of...