Gao, Y., Liu, Y., He, J., & Zhou, J. (2024). Unraveling the impact of customer mistreatment on highway toll collectors’ turnover intentions: The roles of stress symptoms, affective commitment, and neuroticism. Frontiers in psychology, 15, 1333958. https://doi.org/10.3389/fpsyg.2024.1333958
Chicago Style (17th ed.) CitationGao, Yongduan, Yanyan Liu, Jianhua He, and Jiaxin Zhou. "Unraveling the Impact of Customer Mistreatment on Highway Toll Collectors’ Turnover Intentions: The Roles of Stress Symptoms, Affective Commitment, and Neuroticism." Frontiers in Psychology 15 (2024): 1333958. https://doi.org/10.3389/fpsyg.2024.1333958.
MLA (9th ed.) CitationGao, Yongduan, et al. "Unraveling the Impact of Customer Mistreatment on Highway Toll Collectors’ Turnover Intentions: The Roles of Stress Symptoms, Affective Commitment, and Neuroticism." Frontiers in Psychology, vol. 15, 2024, p. 1333958, https://doi.org/10.3389/fpsyg.2024.1333958.