Benchmarking: methods and tools for SME

• Published in: Benchmarking : an international journal Vol. 15; no. 6; pp. 765 - 781
• Main Authors: Maire, Jean-Luc, Bronet, Vincent, Pillet, Maurice
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Group Publishing Limited 24.10.2008
• Subjects: Benchmarking; Benchmarks; Best practice; Management theory; Small & medium sized enterprises-SME; Small to mediumsized enterprises; Studies; System theory; Europe; Small to medium-sized enterprises; Benchmarking; Best practice

Purpose - The purpose of this paper is to present a benchmarking process that can assist small to medium-sized enterprises (SME).Design methodology approach - The paper describes how the steps of a benchmarking process can be positioned with the steps of the plan-research-observe-analyzes-adapt-impr...